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Ransomware and other advanced attacks continue to evolve and threaten organizations around the world. Effectively defending your endpoints from these attacks can be a complex undertaking, and a seemingly endless number of security acronyms only compounds that complexity. There are so many acronyms – EPP, EDR, MEDR, MDR, XDR, and more – for various cybersecurity products and services that it becomes difficult to understand the differences between them and choose the right solution for your organization. Deciphering all these acronyms is a task on its own and deciding which solution works best for you is even more challenging.
We here at Cisco believe that understanding these acronyms and determining which security products or services are the best fit for your organization’s needs doesn’t have to be so hard. That’s why we developed this blog – the first in a series – to give you an overview of the different types of threat detection and response solutions.
This series will help you understand the benefits and disadvantages of each solution, the similarities and differences between these solutions, and how to identify the right solution for your organization. Now let’s go over the different types of security solutions.
There are several types of threat detection and response solutions, including:
These solutions are similar in that they all enable you to detect and respond to threats, but they differ by the environment(s) being monitored for threats, who conducts the monitoring, as well as how alerts are consolidated and correlated. For instance, certain solutions will only monitor your endpoints (EDR, MEDR) while others will monitor a broader environment (XDR, MDR). In addition, some of these solutions are actually managed services where a third-party monitors your environment (MEDR, MDR) versus solutions that you monitor and manage yourself (EDR, XDR).
When evaluating these solutions, keep in mind that there isn’t a single correct solution for every organization. This is because each organization has different needs, security maturities, resource levels, and goals. For example, deploying an EDR makes sense for an organization that currently has only a basic anti-virus solution, but this seems like table stakes to a company that already has a Security Operations Center (SOC).
That being said, there are a few questions you can ask yourself to find the cybersecurity solution that best fits your needs, including:
Of these questions, the most critical are about your security goals and current cybersecurity posture. For instance, organizations at the beginning of their security journey may want to look at an EDR or MEDR solution, while companies that are further along their journey are more likely to be interested in an XDR. Asking whether you already have or are willing to build out a SOC is another essential question. This will help you understand whether you should run your security yourself (EDR, XDR) or find a third-party to manage it for you (MEDR, MDR).
Asking whether you have or are willing to hire the right security talent is another critical question to pose. This will also help determine whether to manage your cybersecurity solution yourself or have a third-party run it for you. Finally, questions about visibility and context, alert, and security tool fatigue, as well as detection and response times will help you to decide if your current security stack is sufficient or if you need to deploy a next-generation solution such as an XDR.
These questions will help guide your decision-making process and give you the information you need to make an informed decision on your cybersecurity solution. For more details on the different endpoint security acronyms and how to determine the right solution for your organization, keep an eye out for the next blog in this series – Unscrambling Cybersecurity Acronyms: The ABCs of EDR and MEDR. Stay tuned!
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Over her 25-year-plus career, Saleema Syed has seen the information security industry from a variety of vantage points, all while championing women in technology. Syed worked as director of business systems and data management for Duo Security before rising to vice president of information technology. Later, after Duo was acquired by Cisco, she transitioned to new roles within the larger organization and now heads up operations for Webex Marketing. In this position Syed brings structure across different functions of marketing including brand, events and technology while also serving as chief operating officer for Chief Marketing Officer Aruna Ravichandran.
“I fell in love with the culture, the kindness, the heart of this company,” Syed said.
Recently, she shared her passion for problem solving and inclusion with the Duo Blog, along with the advice she gives mentees navigating their own career paths.
Saleema Syed: I like chaos and I love putting a method to the madness. With marketing we have to react to the market, react to the business, react internally. What energizes me is there’s never a dull day and there is always this ability to bring some overall end to end process.
I love running towards a burning car and figuring out how to put it out. I love change. I know change is the only constant and rather than running away from it, I thrive in it. I like to look at it and ask, “What can we do to break it down and figure out what we need to do?”
My brain works in terms of boxes and flows and charts and spreadsheets so when I look at something I’m like, “Okay, what is a box? What is a process? How do I untangle it?” I like sitting in the discomfort and understanding what to do to get out of it.
Saleema Syed: There are three things I always keep in mind when I look at what I’m doing and where I want to be. One is, at the core of it, does it fill my cup of empathy and allow me to be true to who I am in how I treat people or how I build a team?
The second thing is, will I have the opportunity to influence and impact the people on the team or my family? How do I show myself to my daughter who is growing and seeing how to become who she is as a career person?
The third thing is, is it something new and am I learning something? Continuous learning is a huge part of who I am, so that drives me to get out of my comfort zone constantly.
When I’m changing jobs people usually say, “You’ve set up this team, you’re so comfortable. Now all you have to do is sit back and execute.” And my answer is, “That’s exactly why I am moving.”
If I am comfortable I’m not learning, and I don’t know if I’m adding any more value than I’ve set up. That means it’s time for me to move on and elevate somebody. What I’m doing is sending the elevator down to somebody on the team to grow.
That’s why I’ve had people who work for me for many years follow me through multiple organizations, which as a leader has been my pinnacle of what I call my success. Success is not my role; it is how many people I have impacted and influenced.
Saleema Syed: I keep going back to Duo because working at that organization and meeting those people defined me as a human being. One of the strategic pillars of that organization is to be kinder than necessary.
However complicated the work challenges are, those around me must be aligned with what my integral values are and who I am. They have to have empathy and kindness in their heart. If that is not there, no matter how much I love solving challenges and know I can solve them, I’m not going to go for it. I’ve been extremely lucky at Duo, Cisco and Webex that I’ve been around those kinds of people.
If you look at Webex, I love the core of what we are, the journey we are on, the inclusivity. We are not just selling Webex messaging or other products. At the heart of it we are looking at how we are influencing people and things around us by making sure that there is inclusivity in the collaboration tools that we are launching.
Saleema Syed: My leadership style is pretty simple: nobody works for me; people work with me. I lead with making sure that people know this is the problem you’re trying to solve, here is the context of what we are trying to do. Now, let’s figure out how we solve it. That is something that has helped my team be part of the problem solving that I love to do.
When I interview people my first questions are, “What does the job bring to you? How would this job fill your cup?” That throws people off every time. You can teach any technology, you can teach any skill set, but if you don’t have the basic passion, the attitude to be able to do this job, then everything else can just go out the door.
Saleema Syed: I have a very diverse background. I am an Indian by birth and grew up in the Middle East. When I went into engineering, finished my education and started my career, one of the things I realized was that as a woman of color, I always wanted to apply for positions that I was fully qualified for. I wanted to make sure I knew everything about the job because a very big fear was being asked a question in the interview I didn’t know. LinkedIn’s Gender Insights Report found that women apply for 20% fewer jobs than men despite similar job search behaviors. That has been a very challenging mental barrier for me to break.
Trey Boynton, who was at Duo and now she’s leading Cisco in a beautiful journey of diversity as the senior director of inclusion and collaboration strategy always said, “We have to have that bicycle lane on the road, whether it is for females, whether it is for people of color or any LGBTQIA+ community members. That is how we get people to bring that confidence in to learn, grow and then they can merge easily.”
“Passion is a part of who I am and is contributing to my growth.” – Saleema Syed
Whatever I faced as I was growing up, whether it was my dark skin, whether it was my accent, whether it was, “Oh, you’re way too passionate” has been some of the feedback that I’ve gotten. In my career if I’m told I’m way too passionate I turn that around and say, “Passion is a part of who I am and is contributing to my growth.”
Saleema Syed: Within Webex, within Cisco, I try to be part of anything that I can do in terms of giving back to the community. I’m definitely a big proponent of women in technology. In the local Dallas area I run a program by myself and go into schools and advocate for girls in STEM. Cisco is amazing in how it gives us time to volunteer. I love that educating kids is part of my journey of giving back. That’s the generation you can influence.
How do we enable children and women to be more open to technology and being part of the technology field? Let’s look at the percentage of diversity in the technology field and be aware of it. It’s not only about the diversity numbers, but are we bringing in candidates at the leadership level and giving them not just a seat at the table but a voice at the table, too?
You also have to talk about what you do and with passion and energy because if you don’t, people get intimidated. If you can influence one person who comes from an underrepresented community, imagine what you are doing, not just for that person, but for his household, for his family, for his extended community. I have a lot more to do, but as I get into the next decade of my life and my career, that is something that is a huge focus for me.
Saleema Syed: First and foremost it’s very important to spend time and understand the business and the products in whatever industry you’re going into. It is key to your growth. Especially if it’s a security industry, take time to understand the products, the technology or the function that you’re trying to get into. Contextual understanding and product understanding are extremely important.
The second piece is to keep learning. Cisco is amazing in trying to help you learn and support you financially to be able to do it. I went back and got my executive MBA four years ago. Give yourself a goal of learning a new something, whether it is a new function, new technology or new leadership skill.
The third piece is to create a spreadsheet of where you want to be in two years. Put that out there and then work back just like you would do a project plan. Work back month by month, quarter by quarter. What are the skill sets you need to learn to get there?
The last part is: Do the job you want versus the job you are in. Of course, you have to do the job you are in, but do the job you want to get to. Don’t wait for a title, don’t wait for a promotion to act. No. What do you want to be? Show that to your leaders and yourself. The title will come, money will come, everything will come, but am I doing the job that I want and enjoy and I want to get to?
To learn more about Webex, Cisco and Duo Security and how you can apply your passion, advocacy and problem solving to make a difference in cybersecurity, browse our open roles.
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We’re excited to announce Cisco Secure Client, formerly AnyConnect, as the new version of one of the most widely deployed security agents. As the unified security agent for Cisco Secure, it addresses common operational use cases applicable to Cisco Secure endpoint agents. Those who install Secure Client’s next-generation software will benefit from a shared user interface for tighter and simplified management of Cisco agents for endpoint security.
Now, with Secure Client, you gain improved secure remote access, a suite of modular security services, and a path for enabling Zero Trust Network Access (ZTNA) across the distributed network. The newest capability is in Secure Endpoint as a new module within the unified endpoint agent framework. Now you can harness Endpoint Detection & Response (EDR) from within Secure Client. You no longer need to deploy and manage Secure Client and Secure Endpoint as separate agents, making management more effortless on the backend.
Within Device Insights, Secure Client lets you deploy, update, and manage your agents from a new cloud management system inside SecureX. If you choose to use cloud management, Secure Client policy and deployment configuration are done in the Insights section of Cisco SecureX. Powerful visibility capabilities in SecureX Device Insights show which endpoints have Secure Client installed in addition to what module versions and profiles they are using.
The emphasis on interoperability of endpoint security agents helps provide the much-needed visibility and simplification across multiple Cisco security solutions while simultaneously reducing the complexity of managing multiple endpoints and agents. Application and data visibility is one of the top ways Secure Client can be an important part of an effective security resilience strategy.
Visit our homepage to see how Secure Client can help your organization today.
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Cisco and AWS demonstrate shared responsibility that identifies Security “of” the Cloud versus Security “in” the Cloud.
Shared responsibility remains central to every cloud initiative and defines how cloud providers and customers work together to achieve maximum security across all aspects of the cloud. While shared responsibility is a common term, surprisingly few people understand the model and fewer still have implemented it correctly. The lack of consistent security controls across cloud services does not go unnoticed by attackers, as they probe for vulnerabilities and slip undetected through unsecured cracks.
Security teams should start by understanding the security controls provided by their cloud service providers to help them highlight areas that are susceptible to threats and attacks. Matrices, such as the following from Amazon Web Services (AWS), give a clear view of the shared responsibility model to guide an organization’s approach:
Once Security teams understand the areas they’re responsible for securing, they can begin to construct a security model that includes the right set solutions to serve their needs.
The most effective security model is built around centralized policy and distributed enforcement, allowing security policy to be applied consistently across operating systems, applications and data using multiple security solutions. Security teams should look for ideal solutions that seamlessly integrate into their unified policy. A good first step is to ask the cloud provider for their recommendations and visit cloud marketplaces, such as the AWS Marketplace, to find and try solutions. Customers can also utilize relationships with their security vendors to obtain best practices.
As Mark Twain once said, “History doesn’t repeat itself, but it often rhymes.” There are fundamental differences between on-premise and cloud security practices and controls. However, the way in which security teams discover best practices has not changed. New playbooks from trusted vendors and cloud providers are available to help security teams implement layered approaches to securing their organizations. Security teams should examine these concepts and build on them to protect their specific cloud services without needing to reinvent new models on their own. A good place to start is Cisco’s Cloud Security page.
Watch the recent AWS and Cisco webinar to hear industry analysts, head CISO advisors, and AWS experts discuss shared responsibility, industry challenges and the ways in which other security teams are addressing the problem, and then visit the AWS Marketplace to see the latest Cisco Secure offerings. Purchasing Cisco Secure on AWS Marketplace has the additional benefit of meeting the AWS Enterprise Discount Program commitments.
What is your experience with shared responsibility? We invite you to share your thoughts.
More Cisco and AWS blogs:
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We’ve all seen the headlines like “race to the cloud” and “cloud-first.” These articles and publications are true, more and more customers have adopted cloud strategies, but there is more to the story. In these customer conversations, cloud security and network security are often discussed in unison. Why is that?
Customers desire freedom and choice when establishing resilience across every aspect of their business, and this requires both the ability to remain agile, and maintain control of their organization’s most sensitive data. Neither of these can be achieved with just the cloud, or private data center. Organizations are investing in hybrid-multicloud environments to ensure continuity amidst unpredictable threats and change. But these investments will fall short if they do not include security.
The modern enterprise relies on the network more than ever before, and it looks a lot different than it did 10 years ago. According to our 2022 Global Hybrid Cloud Trends Report, where 2,500 global IT leaders were interviewed across 13 countries, 82% said they have adopted hybrid cloud architectures, and 47% of organizations use between two and three public IaaS clouds1. As organizations have grown more dependent on the network, the more complex it has become, making firewall capabilities the most critical element of the hybrid-multicloud security strategy. And Cisco has a firewall capability for every strategy, protecting your most important assets no matter where you choose to deploy it.
In May, Cisco brought offerings from Umbrella and Duo to the AWS Marketplace. Today at AWS Re:Inforce, Cisco Secure announced furthering its partnership with AWS to drive innovation with the goal to protect the integrity of your business. Validating our commitment to hybrid-multicloud security, Cisco has received the AWS Security Competency Partner designation for Network and Infrastructure Security. This designation was awarded through our demonstrated success with customer engagements and rigorous technical validations of Secure Firewall.
This week at AWS Re:Inforce, customers can stop by our booth to see our latest firewall innovation. Cisco Secure Firewall as-a-service on AWS builds on our existing portfolio, giving organizations greater flexibility and choice with a radically simplified SaaS offering. If organizations are truly to embrace security across the multi-environment IT, customers demand simplification without compromising security. With a SaaS-based form factor, management and deployment complexity is reduced. NetOps and SecOps teams will enjoy a simplified security architecture where provisioning of firewalls and control plane infrastructure are managed by Cisco. This will save your teams time by removing the need to rearchitect the network, freeing them to focus on protecting the integrity of your business.
As organizations continue to move more of their day-to-day operations to the cloud, Cisco and AWS are committed to ensure that security is an integral part of their hybrid multi-cloud strategy. We all have seen the impact of security that is bolted on, or too complex. If we are truly to find that balance between agility and protection to ensure business continuity, we need to ensure the same protections we have in the private infrastructure are easily consumed no matter where your data may roam.
Product page: Cisco Secure Firewall for Public Cloud
Partner page: Cisco solutions on AWS
Blog: Securing cloud is everyone’s responsibility
Quick Start page: Cisco solutions on AWS
Amazon Partner Network page: Cisco solutions on AWS
2022 Global Hybrid Cloud Trends Report
1 Henderson, N. & Hanselman, E. (2022, May 25). 2022 Global Hybrid Cloud Trends Report.
S&P Global Market Intelligence, commissioned by Cisco Systems.
https://www.cisco.com/c/en/us/solutions/hybrid-cloud/2022-trends.html ‘
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We have entered a world where uncertainty has become the normal operating mode for everyone. Within this new frontier, cybersecurity has become even more challenging. However, some cybersecurity professionals have stood out, using their unique skills and resourcefulness to protect the integrity of their businesses, and to withstand unpredictable and dynamically changing threats. In the end, they, and their businesses have emerged even stronger.
These accomplishments have lead them to be selected from over more than 700 Cisco Cybersecurity Advocates – who are also members of Cisco Insider Advocates – to join the League of Cybersecurity Heroes.
Cisco Insider Advocates is a peer networking community developed several years ago for Cisco customers around the globe. Currently, over 14,000 customers are using it to share technology insights, feedback, and best practices, and also to make meaningful connections with others in the industry. We at Cisco believe that when we connect, anything is possible, and the Insider Advocacy program is a great example of the great things that can happen when people come together.
As the global CISO of Mediapro, Roberto has deployed Cisco SecureX together with Umbrella, Secure Endpoint, Secure Firewall, ISE, NGIP, Threat Response, AnyConnect, and Web security. With this partnership, Mediapro has reduced its threat detection time by 90%. In addition, they have seen no false positives in their threat detection alerts. It is rare to boast of a 100% success rate, but they can boldly make that pronouncement. All of this has also benefitted Mediapro financially by incurring zero fines for any compliance issues
What do music, cybersecurity, and teaching all have in common? They all culminate in a readiness to perform. Equally, they all require collaboration, comfort with the unexpected, and a passion for the job. Blair exemplifies the best of these traits, and in doing so, he provides inspiration and excellence to all with whom he interacts. Watching Blair at work makes one wonder if there are more hours granted to him during a day than the average person. He is a time-maximizer, spending most of that time in the service of others.
Too often, cybersecurity certifications are treated derisively by some of the very professionals who need them most. This is not the case with Kevin, who can list the many benefits of attaining certifications. Kevin’s desire to improve his knowledge doesn’t stop with technology and cybersecurity. He is an avid reader of anything that can raise him up to be better than he was the day before. With a career that started in the US Marine Corps, Kevin continues to learn and grow, all the while remaining as masterful at a computer keyboard as he is his with his traditional 55-gallon-barrel BBQ smoker and grill.
Steve is a Senior Cybersecurity and Network Architect at Lake Trust Credit Union. Like most organizations, Lake Trust has had to transition to a completely remote workforce quickly, and thanks to Secure Network Analytics, they were able to transition the employees to work remotely while maintaining the same high level of visibility and protection in place. Steve was the subject of a case study about the benefits that Cisco products have brought to Lake Trust Credit Unions’ customers. He is currently collaborating to update that information to share more of his knowledge.
Being the Head of Information Technology is never an easy job. However, when food manufacturer, Leng-d’Or, was faced with a challenge during the pandemic that could have interrupted its production line, quick thinking, skilled leadership, and a close partnership with Cisco all lead to positive outcomes, and helped them to pull through stronger than before. Part of this success comes from Enric’s distinct understanding of the threats, solutions, and processes needed to bring security to a higher level for the Leng-d’Or organization. Enric also shares his success story very freely, adding immeasurable benefits to the security community.
Cybersecurity is truly a global discipline. Tony Dous proves this by practicing his craft as a Senior Network Security Engineer in Cairo, Egypt. Tony’s involvement with the Cisco community shows how no distance is too far for a motivated cybersecurity professional.
When John Patrick is on the job, there is no longer any feeling that the criminals are one-step ahead of the good guys. He adopted Umbrella together with Meraki to develop a proactive security approach inside his organization. John Patrick created a more unified network from a patchwork of disparate entities. In doing so, he reduced the complexity within the environment. Complexity is so often responsible for security gaps, and John Patrick’s work not only corrected those gaps, but he brought people together in the process. He and his team received great feedback from the employees, who enjoyed a consistent network experience.
We often hear stories about teenagers who become enamored with technology, leading to the fulfillment of a dream. Amit Gumber became interested in cybersecurity at an early age, pursued his passion and has worked in the field ever since. His sense of advocacy is best described in his own words: “I’m quite passionate about sharing knowledge and ideas with peers and participating in collaborative activities.” Amit’s use of Cisco technologies has helped HCL Technologies to stabilize and secure their environment.
One of the most important factors for success is insatiable curiosity. Mark Healey is a continuous learner, and he is an example of someone who enthusiastically shares his knowledge. Whether it is on a personal level, or through his high engagement as part of the Cisco Insider Advocates community, or as an active member of the Internet Society, Mark is an evangelist and a positive voice for cybersecurity.
Wouter holds a special designation, not only as a member of the League of Cybersecurity Heroes, but also as the recipient of the “Cybersecurity Defender of the Year” award. Wouter is an active participant in the cybersecurity community, working with an almost evangelical zeal towards sharing the importance of holistic cybersecurity. His contributions stand out towards making the cyber realm a safer place.
It is often said that the job of a cybersecurity professional in an educational facility is especially challenging. When that facility happens to be the largest in an entire country, with over 4,000 schools and universities, the job of protecting it can seem insurmountable. At AzEduNet, in Azerbaijan, Bahruz and his team is tasked with securing the network for its 1.5 Million students. With Cisco Secure, the security team reduced security incidents by 80%. This not only ensures access for the students, but also keeps the data safe.
Many people want to enter the cybersecurity profession, but few have the dedication and perseverance to fully embrace the skillset required to meet that goal. Walther Noel not only had the desire to refocus his career, but he proved it by earning the CyberOps Associate Certification. His accomplishment is a prime example of how one can step outside of their comfort zone to grow and thrive.
Pascual demonstrates how important it is to make the most of the learning opportunities in Cisco Insiders Advocates. While already a successful NOC engineer, he sought to advance his professional development by studying cybersecurity. He passed the CCNA CyberOps 200-201 exam, moving him closer to propelling his career to even higher achievements.
One of the noblest expressions of knowledge is the desire to freely share that information. Inderdeep lives up to this ideal, offering his expertise to all with no expectations of reciprocity. His charitable spirit has not gone unnoticed, as he has been a previous award winner for Cisco IT Blogs, as well as a designation on the Feedspot top 100 Networking Blog.
Being the first to try a new technology can be a risky proposition. However, as a COO, risk calculations are in one’s blood. Luigi, along with the Sara Assicurazioni organization, hails as the first company in Italy to embrace cloud technology. As a company with more than one million customers, this was a bold initiative that required careful planning, keen insight, and above all, collaboration. In the end, this has resulted not only in a digital transformation, but a business transformation.
Whether it is a technical achievement, a personal triumph, or a spirit of helping others, each member of our League of Cybersecurity Heroes proves how technology and humanity can work together to accomplish the impossible. Congratulations to all of them!
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Few security career paths are linear. For Stephanie Frankel the journey to Cisco Secure was circuitous. The Ann Arbor, Michigan native studied journalism at the University of Michigan before managing communications for the Washington Capitals and NBC Sports. But after several stints at communications agencies, she charted a new path for herself in cybersecurity. Not only has her diverse background served as a strength in her current role as senior manager for strategy and operations, but it’s also informed her management philosophy.
After doing project management and account direction at consulting agencies, Frankel was interested in honing her skills and expertise on the client side. She had heard amazing things about Duo and wanted to stay in Ann Arbor and work for a company with local roots. After interviewing, Frankel realized that “working at Duo was a cool, exciting opportunity with a really awesome group of people.”
Frankel was on the ground running working as a technical project manager in research and development overseeing the Multi-Factor Authentication, applications and mobile engineering teams despite not having worked in information security before.
Duo’s security education allowed Frankel to understand the industry and is something she values for getting more people into the cybersecurity field. At Duo and Cisco Secure, employees come from a variety of backgrounds and some don’t have much (or any) experience with cybersecurity.
Robust educational programs build knowledge about security and specific products which empower new team members to grow and learn. Every team also has a learning and development budget for employees to quench their curiosity and enhance their knowledge through courses, books or other programs Manager of Global Employee Programs Anndrea Boris shared.
“People are open to having conversations and open to ideas and ways to solve those ideas. If you have an idea of how to solve a problem, no matter whether it’s your job or not, people are open and willing to listen to you.” – Stephanie Frankel
Something Frankel also appreciates most is that ideas are valued at Duo and Cisco Secure: “Even in my first job, I would have ideas and go to my boss or our head of engineering and say, ‘Hey, I think this could be a really cool opportunity, and I think it needs this.’ People are open to having conversations and open to ideas and ways to solve those ideas. If you have an idea of how to solve a problem, no matter whether it’s your job or not, people are willing to listen to you.”
After a year, Frankel moved from engineering to marketing to run operations for Duo’s in-house brand team, leading the team through a rebrand. “The team really rallied behind this new brand and it was amazing to see their pride and hard work when sharing it,” she said. With Frankel’s leadership, the team showcased not only the new look and feel of the brand but also the customer research that went into understanding the need for the change.
“Our amazing team knew that for it to catch on internally we needed to help people understand the why. The team put together an amazing training and went around the company to help people understand the security buyer, the industry overall and our differentiators and how we could do all of this within the umbrella of Cisco,” she said.
Recognizing that she most enjoys and feels best suited for a strategic operations role, she had open conversations with her manager. “I told my boss, ‘It’s just not a great fit.’” Her manager was very supportive, and they worked through potential options. “You’ll find a lot of that at Cisco,” she said.
Now as senior manager in the Strategy and Operations Group within Cisco’s Security and Collaboration division, Frankel runs key initiatives for business operations that drive business growth. She is empowered to creatively solve problems and collaborate “with all the stakeholders within each group to move these programs forward, to understand the problems we’re looking to solve, create objectives, a program plan, and continue to track metrics and progress towards those ultimate goals,” she said.
A self-described “over communicator,” Frankel believes that as a leader, “the more you communicate and the more transparent you are, the better.” Frankel loves leading people who are experts in their fields and letting them do what they do best.
On the brand team, for example, she trusted her team’s expertise in producing stories, videos and animations to demystify Cisco’s security products.
“All I needed to do was give them the objective and the goals and they were able to come up with the solutions,” Frankel said.
She fondly remembers the boss at one of her first jobs out of college. In that job Frankel wrote press releases and wanted her boss to fully approve the final versions before sending them to the media. Once her boss told her, “Stephanie, if you keep giving it back to me, I will keep finding things to change. I trust you to know when it is ready to go.” That confidence in her so early in her career “gave me so much confidence in myself,” she said.
Frankel emulates his approach to management by recognizing that each employee has different needs in their lives, in their careers, and in how they like to receive feedback. From that boss Frankel first learned that for every piece of negative feedback, you must give four pieces of positive feedback for “someone to actually hear it because that’s how you balance things out in your mind.”
Frankel believes feedback is crucial for growth. “I don’t see how you can improve or grow without it, no matter what level of your career you’re at. Feedback shouldn’t be taken as negative, as much as it is a way for you to improve,” she said.
One of the most helpful things Frankel learned in a Cisco class for managers was the importance of asking a person if they are in a good place to receive critical feedback. “You might not be in the mindset to accept the feedback and to do something constructive with it,” she said. ”If you’re having a bad day or struggling, you could say, ‘You know what, I’m not going to be able to take it today, but let’s talk tomorrow and I’ll be in a better place to receive it.’’’
Frankel has spent the last year thriving in a role she never anticipated in an industry her college training in journalism didn’t fully prepare her for. The secret, she says, is keeping an open mind to new possibilities and a willingness to take on new challenges, even if you don’t feel 100% ready.
“A lot of it is getting real world experience and learning your way through it and knowing that there’s a lot of opportunities and a lot of people that are willing to teach you,” she said.
To pivot professionally Frankel advises not feeling pigeonholed just because you studied a particular topic or have been in a certain industry for a long time. Take what you can from where you started such as storytelling and communications skills in the case of journalism for Frankel. While trying something new may require taking a different level or type of job “sometimes it’s worth it because you have that opportunity to grow and you might find you’re happier somewhere else,” she said.
When discerning professional steps Frankel recommends having open and honest conversations with yourself and others such as mentors.
“Cisco has so many mentorship programs and so many people that are knowledgeable about a lot of things,” she said. ”Just because your current role isn’t a great fit doesn’t mean that there’s not another good fit within the corporation, or it doesn’t mean that you can’t create your own good fit.”
Did you know that Cisco offers cybersecurity trainings and certifications? Start developing your cybersecurity skills today! And if you’re ready to jump into an exciting new career in security, check out the open roles at Cisco Secure and Duo Security.
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As the world continues to face formidable challenges, one of the many things impacted is cybersecurity. While recent challenges have been varied, they have all contributed to great uncertainty. How can organizations stay strong and protect their environments amidst so much volatility?
Lately we’ve been talking a lot about security resilience, and how companies can embrace it to stay the course no matter what happens. By building a resilient security strategy, organizations can more effectively address unexpected disruptions and emerge stronger.
Through our Security Outcomes Study, Volume 2, we were able to benchmark how companies around the world are doing when it comes to cyber resilience. Recent blog posts have taken a look at security resilience in the EMEA and Americas regions, and this post assesses resilience in Asia Pacific, Japan and China (APJC).
While the Security Outcomes Study focuses on a dozen outcomes that contribute to overall security program success, for this analysis, we focused on four specific outcomes that are most critical for security resilience. These include: keeping up with the demands of the business, avoiding major cyber incidents, maintaining business continuity, and retaining talented personnel.
The following chart shows the proportion of organizations in each market within APJC that reported “excelling” in these four outcomes:
There is a lot of movement in this chart, but if you take a closer look, you will see that many of the percentage differences between markets are quite small. For example, 44.9% of organizations in the Philippines reported that they are proficient at keeping up with the business, with Mainland China closely following at 44.4%.
The biggest difference we see between the top spot and the bottom spot is around retaining security talent—42.4% of organizations in Australia reported that they were successful in that area, while only 18.3% of organizations in Hong Kong reported the same.
Next, we looked at the mean resilience score for each market in the region:
When we look at this, we can see the differences between the top six and bottom seven markets a bit more clearly. However, as the previous chart also showed, the differences are very slight. (When we take into account the gray error bars, they become even more slight.)
There are many factors that could contribute to these small differences when it comes to security resilience. But the most important thing to be gleaned from this data is how each market can improve its respective resilience level.
The Security Outcomes Study revealed the top five practices—what we refer to as “The Fab Five”—that make the most impact when it comes to enhancing security. The following chart outlines the Fab Five, and demonstrates how each market in the APJC region ranked its own strength across these practices.
If we look at Thailand, for example, 69.1% of organizations say they are adept at accurate threat detection, while only 28% of organizations in Taiwan say the same. Like in the previous charts, there is a lot of movement between how various markets reported their performance against these practices. However, it’s interesting to note that Taiwan remained consistent.
So does implementing the Fab Five improve resilience across organizations in APJC? Looking at the chart below, it’s safe to say that, yes, implementing the Fab Five does improve resilience. Organizations in APJC that did not implement any of the Fab Five practices ranked in the bottom 30% for resilience, whereas those that reported strength in all five rose to the top 30%.
While building resilience can sometimes seem like an elusive concept, we hope this data provides some concrete benchmarks to strive for in today’s security programs.
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A deep dive into the latest updates from Secure Network and Cloud Analytics that show Cisco’s leadership in the Security Industry.
The year 2022 has been rather hectic for many reasons, and as the World undergoes its various challenges and opportunities, We At Cisco Security have buckled up and focused on improving the World in the way which we know best: by making it more Secure.
In an increasingly vulnerable Internet environment, where attackers rapidly develop new techniques to compromise organizations around the world, ensuring a robust security infrastructure becomes ever more imperative. Across the Cisco Security Portfolio, Secure Network Analytics (SNA) and Secure Cloud Analytics (SCA) have continued to add value for their customers since their inception by innovating their products and enhancing their capabilities.
In the latest SNA 7.4.1 release, four core features have been added to target important milestones in our roadmap. As a first addition, SNA has widely expanded on its Data Store deployment options by introducing the single node Data Store; supporting existing Flow Collector (FC) and new Data Store expansion by the Manager; and the capacity to mix and match virtual and physical appliances to build a Data Store deployment.
The SNA Data Store started as a simple concept, and while it maintained its simplicity, it became increasingly more robust and performant over the recent releases. In essence, it represents a new and improved database architecture design that can be made up of virtual or physical appliances to provide industry leading horizontal scaling for telemetry and event retention for over a year. Additionally, the Flow Ingest from the Flow Collectors is now separate from the data storage, which allows them to now scale to 500K + Flows Per Second (FPS). With this new database design, are now optimized for performance, which has improved across all metrics by a considerable amount.
For the second major addition, SNA now supports multi-telemetry collection within a single deployment. Such data encompasses network telemetry, firewall logging, and remote worker telemetry. Now, Firewall logs can be stored on premises with the Data Store, making data available to the Firepower Management Center (FMC) via APIs to support remote queries. From the FMC, users can pivot directly to the Data Store interface and look at detailed events that optimize SecOps workflows, such as automatically filtering on events of interest.
On the topic of interfaces, users can now benefit from an intelligent viewer which provides all Firewall data. This feature allows to select custom timeframes, apply unique filters on Security Events, create custom views based on relevant subsets of data, visualize trends from summary reports, and finally to export any such view as a CSV format for archiving or further forensic investigations.
With respect to VPN telemetry, the AnyConnect Secure Mobility Client can now store all network traffic even if users are not using their VPN in the given moment. Once a VPN connection is restored, the data is then sent to the Flow Collector, and, with a Data Store deployment, off-network flow updates can bypass FC flow caches which allow NVM historical data to be stored correctly.
Continuing down the Data Store journey (and, what a journey indeed), users can now monitor and evaluate its performance in a simple and intuitive way. This is achieved with charts and trends directly available in the Manager, which can now support traditional non-Data Store FCs and one singular Data Store. The division of Flow Collectors is made possible by SNA Domains, where a Data Store Domain can be created, and new FCs added to it when desired. This comes as part of a series of robust enhancements to the Flow Collector, where the FC can now be made up of a single image (NetFlow + sFlow) and its image can be switched between the two options. As yet another perk of the new database design, any FC can send its data to the Data Store.
As it can be seen, the Data Store has been the star of the latest SNA release, and for obvious good reasons. Before coming to an ending though, it has one more feature up its sleeve: Converged Analytics. This SNA feature brings a simplified, intuitive and clear analytics experience to Secure Network Analytics users. It comes with out- of-the-box detections mapped to MITRE with clearly defined tactics and techniques, self-taught baselining and graduated alerting, and the ability to quiet non-relevant alerts, leading to more relevant detections.
This new Analytics feature is a strong step forward to give users the confidence of network security awareness thanks to an intuitive workflow and 43 new alerts. It also gives them a deep understanding of each alert with observations and mappings related to the industry-standard MITRE tactics and techniques. When you think it couldn’t get any better, the Secure Network and Cloud Analytics teams have worked hard to add even more value to this release, and ensured the same workflows, functionality and user experience could be further available in the SCA portal. Yes, this is the first step towards a more cohesive experience across both SNA and SCA, where users of either platform will start to benefit from more consistent outcomes regardless of their deployment model. As some would say, it’s like a birthday coming early.
Pivoting to Secure Cloud Analytics, as per Network sibling, the product got several enhancements over the last months of development. The core additions revolve around additional detections and context, as well as usability and integration enhancements, including those in Secure Cloud Insights. In parallel with SNA’s Converged Analytics, SCA benefits from detections mapped to the MITRE ATT&CK framework. Additionally, several detections underwent algorithm improvements, while 4 new ones were added, such as Worm Propagation, which was native to SNA. Regarding the backbone of SCA’s alerts, a multitude of new roles and observations were added to the platform, to further optimize and tune the alerts for the users.
Additionally, alerts now offer a pivot directly to AWS’ load balancer and VPC, as well as direct access to Azure Security Groups, to allow for further investigation through streamlined workflows. The two Public Cloud Providers are now also included in coverage reports that provide a gap analysis to gain insight as to what logs may have potentially gone missing.
Focusing more on the detection workflows, the Alert Details view also got additional information pertaining to device context which gives insight into hostnames, subnets, and role metrics. The ingest mechanism has also gotten more robust thanks to data now coming from Talos intelligence feed and ISE, shown in the Event Viewer for expanded forensics and visibility use cases.
While dealing with integrations, the highly requested SecureX integration can now be enabled in 1 click, with no API keys needed and a workflow that is seamless across the two platforms. Among some of the other improvements around graphs and visualizations, the Encrypted Traffic widget now allows an hourly breakdown of the data, while the Event Viewer now displays bi-directional session traffic, to bring even greater context to SCA flows.
In the context of pivots, as a user is navigating through devices that, for example, have raised an alert, they will now also see the new functionality to pivot directly into the Secure Cloud Insights (SCI) Knowledge Graph, to learn more about how various sources are connected to one another. Another SCI integration is present within the Device Outline of an Alert, to gain more posture context, and as part of a configuration menu, it’s now possible to run cloud posture assessments on demand, for immediate results and recommendations.
With this all said, we from the Secure Analytics team are extremely excited about the adoption and usage of these features so that we can keep on improving the product and iterating to solve even more use cases. As we look ahead, the World has never needed more than now a comprehensive solution to solve one of the most pressing problems in our society: cyber threats in the continuously evolving Internet space. And Secure Analytics will be there, to pioneer and lead the effort for a safe World.
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No, ransomware attacks are not random. From extortion to data breaches, ransomware is always evolving, and is becoming very lucrative with ransomware-as-a-service kit making it easier to target organizations. The days of just a single bad actor searching for vulnerabilities in your security stack are over. Security Operations Centers (SOCs) and the security analyst community are dealing with a sophisticated global network of adversaries who can do irreversible damage. The conversation must shift from how we can prevent a breach to how do we prepare for the inevitable breach.
Recently I found out that the small private college I attended right out of high school closed their doors permanently, falling victim to a targeted ransomware attack. This institution not only provided an education but also contributed to the local economy in this rural town for over 150 years.
The cyberattack occurred during the pandemic when most educational institutions had suddenly shifted to remote learning. Adversaries knew that the shift to remote learning would expose the college’s lack of acceptable tools for monitoring and managing applications, frequently from unsecure locations.
Unfortunately, the hackers were able to halt all admission activities, locked the administrators out from accessing critical data pertaining to the upcoming school year and ultimately, forced the school to close their doors – even after they paid the hackers the ransom.
And this is not an isolated case – Comparitech published a story ‘Ransomware attacks on US schools and colleges cost $3.56bn in 2021’ and outlined how threat actors have evolved with their ransomware attacks on schools and colleges. This is particularly concerning as many of these institutions do not have the skillsets or resources to protect their students or organization from these attacks. Below you can review their findings from a study done between 2018 – 2022:
In 2021:
Just having a firewall alone will not stop all of the attacks, it’s just a matter of time before you experience a breach. Once the breach happens, you need a security system that will quickly detect and remediate the threat .
Resiliency must be a critical outcome for any security solution and Cisco Secure Endpoint is built to stop hackers at the point of entry. Our cloud native solution allows your security operations team to quickly detect and respond to threats minutes after a breach occurs.
Small to medium size businesses, hospitals, and educational institutions internal network will rely on cyber insurance in-lieu of a fully staffed, skilled cyber-security team. In today’s climate of ever-increasing sophisticated cyber threats this won’t cut it. You will need an agent that quickly detects, responds, and has visibility across your different security solutions.
With Cisco Secure Endpoint Pro we are equipped to assist with the responsibility of monitoring your endpoints for cyberattacks. With 24/7/365 monitoring capabilities, our SOC will quickly detect and remediate any threats that targets your organization. Secure endpoint pro provides flexibility and the option of letting our SOC team do the heavy lifting while you focus on your core business.
Tangible outcomes provided by Secure Endpoint and Secure Endpoint Pro:
An effective managed endpoint detection and response solution frees up time for your SOC team along with accelerating detection and response time. Cisco Secure Endpoint can reduce incident response time by as much as 97%, which limits the damage threat actors can cause after you have been breached.
Cisco Security has launched a solution geared towards protecting your school’s network by blocking malicious threats before they enter the endpoint and compromising your data. The secure endpoint agent is deployed, sits on the school endpoint freeing up time from a stretched thin IT department.
Don’t know where to get started? Check out how our EDR solution got you covered below and how to contact us to learn more.
Interested? Reach out to grantsquestions@cisco.com to learn about public funding options available in your state.
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