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This blog was also published by APNIC.
With so much traffic on the global internet day after day, it’s not always easy to spot the occasional irregularity. After all, there are numerous layers of complexity that go into the serving of webpages, with multiple companies, agencies and organizations each playing a role.
That’s why when something does catch our attention, it’s important that the various entities work together to explore the cause and, more importantly, try to identify whether it’s a malicious actor at work, a glitch in the process or maybe even something entirely intentional.
That’s what occurred last year when Internet Corporation for Assigned Names and Numbers staff and contractors were analyzing names in Domain Name System queries seen at the ICANN Managed Root Server, and the analysis program ran out of memory for one of their data files. After some investigating, they found the cause to be a very large number of mysterious queries for unique names such as f863zvv1xy2qf.surgery, bp639i-3nirf.hiphop, qo35jjk419gfm.net and yyif0aijr21gn.com.
While these were queries for names in existing top-level domains, the first label consisted of 12 or 13 random-looking characters. After ICANN shared their discovery with the other root server operators, Verisign took a closer look to help understand the situation.
One of the first things we noticed was that all of these mysterious queries were of type NS and came from one autonomous system network, AS 15169, assigned to Google LLC. Additionally, we confirmed that it was occurring consistently for numerous TLDs. (See Fig. 1)
Although this phenomenon was newly uncovered, analysis of historical data showed these traffic patterns actually began in late 2019. (See Fig. 2)
Perhaps the most interesting discovery, however, was that these specific query names were not also seen at the .com and .net name servers operated by Verisign. The data in Figure 3 shows the fraction of queried names that appear at A-root and J-root and also appear on the .com and .net name servers. For second-level labels of 12 and 13 characters, this fraction is essentially zero. The graphs also show that there appears to be queries for names with second-level label lengths of 10 and 11 characters, which are also absent from the TLD data.
The final mysterious aspect to this traffic is that it deviated from our normal expectation of caching. Remember that these are queries to a root name server, which returns a referral to the delegated name servers for a TLD. For example, when a root name server receives a query for yyif0aijr21gn.com, the response is a list of the name servers that are authoritative for the .com zone. The records in this response have a time to live of two days, meaning that the recursive name server can cache and reuse this data for that amount of time.
However, in this traffic we see queries for .com domain names from AS 15169 at the rate of about 30 million per day. (See Fig. 4) It is well known that Google Public DNS has thousands of backend servers and limits TTLs to a maximum of six hours. Assuming 4,000 backend servers each cached a .com referral for six hours, we might expect about 16,000 queries over a 24-hour period. The observed count is about 2,000 times higher by this back-of-the-envelope calculation.
From our initial analysis, it was unclear if these queries represented legitimate end-user activity, though we were confident that source IP address spoofing was not involved. However, since the query names shared some similarities to those used by botnets, we could not rule out malicious activity.
These findings were presented last year at the DNS-OARC 35a virtual meeting. In the conference chat room after the talk, the missing piece of this puzzle was mentioned by a conference participant. There is a Google webpage describing its public DNS service that talks about prepending nonce (i.e., random) labels for cache misses to increase entropy. In what came to be known as “the Kaminsky Attack,” an attacker can cause a recursive name server to emit queries for names chosen by the attacker. Prepending a nonce label adds unpredictability to the queries, making it very difficult to spoof a response. Note, however, that nonce prepending only works for queries where the reply is a referral.
In addition, Google DNS has implemented a form of query name minimization (see RFC 7816 and RFC 9156). As such, if a user requests the IP address of www.example.com and Google DNS decides this warrants a query to a root name server, it takes the name, strips all labels except for the TLD and then prepends a nonce string, resulting in something like u5vmt7xanb6rf.com. A root server’s response to that query is identical to one using the original query name.
Now, we are able to explain nearly all of the mysterious aspects of this query traffic from Google. We see random second-level labels because of the nonce strings that are designed to prevent spoofing. The 12- and 13-character-long labels are most likely the result of converting a 64-bit random value into an unpadded ASCII label with encoding similar to Base32. We don’t observe the same queries at TLD name servers because of both the nonce prepending and query name minimization. The query type is always NS because of query name minimization.
With that said, there’s still one aspect that eludes explanation: the high query rate (2000x for .com) and apparent lack of caching. And so, this aspect of the mystery continues.
Even though we haven’t fully closed the books on this case, one thing is certain: without the community’s teamwork to put the pieces of the puzzle together, explanations for this strange traffic may have remained unknown today. The case of the mysterious DNS root query traffic is a perfect example of the collaboration that’s required to navigate today’s ever-changing cyber environment. We’re grateful and humbled to be part of such a dedicated community that is intent on ensuring the security, stability and resiliency of the internet, and we look forward to more productive teamwork in the future.
The post More Mysterious DNS Root Query Traffic from a Large Cloud/DNS Operator appeared first on Verisign Blog.
The Domain Name System has provided the fundamental service of mapping internet names to addresses from almost the earliest days of the internet’s history. Billions of internet-connected devices use DNS continuously to look up Internet Protocol addresses of the named resources they want to connect to — for instance, a website such as blog.verisign.com. Once a device has the resource’s address, it can then communicate with the resource using the internet’s routing system.
Just as ensuring that DNS is secure, stable and resilient is a priority for Verisign, so is making sure that the routing system has these characteristics. Indeed, DNS itself depends on the internet’s routing system for its communications, so routing security is vital to DNS security too.
To better understand how these challenges can be met, it’s helpful to step back and remember what the internet is: a loosely interconnected network of networks that interact with each other at a multitude of locations, often across regions or countries.
Packets of data are transmitted within and between those networks, which utilize a collection of technical standards and rules called the IP suite. Every device that connects to the internet is uniquely identified by its IP address, which can take the form of either a 32-bit IPv4 address or a 128-bit IPv6 address. Similarly, every network that connects to the internet has an Autonomous System Number, which is used by routing protocols to identify the network within the global routing system.
The primary job of the routing system is to let networks know the available paths through the internet to specific destinations. Today, the system largely relies on a decentralized and implicit trust model — a hallmark of the internet’s design. No centralized authority dictates how or where networks interconnect globally, or which networks are authorized to assert reachability for an internet destination. Instead, networks share knowledge with each other about the available paths from devices to destination: They route “by rumor.”
Under the Border Gateway Protocol, the internet’s de-facto inter-domain routing protocol, local routing policies decide where and how internet traffic flows, but each network independently applies its own policies on what actions it takes, if any, with data that connects through its network.
BGP has scaled well over the past three decades because 1) it operates in a distributed manner, 2) it has no central point of control (nor failure), and 3) each network acts autonomously. While networks may base their routing policies on an array of pricing, performance and security characteristics, ultimately BGP can use any available path to reach a destination. Often, the choice of route may depend upon personal decisions by network administrators, as well as informal assessments of technical and even individual reliability.
Two prominent types of operational and security incidents occur in the routing system today: route hijacks and route leaks. Route hijacks reroute internet traffic to an unintended destination, while route leaks propagate routing information to an unintended audience. Both types of incidents can be accidental as well as malicious.
Preventing route hijacks and route leaks requires considerable coordination in the internet community, a concept that fundamentally goes against the BGP’s design tenets of distributed action and autonomous operations. A key characteristic of BGP is that any network can potentially announce reachability for any IP addresses to the entire world. That means that any network can potentially have a detrimental effect on the global reachability of any internet destination.
Fortunately, there is a solution already receiving considerable deployment momentum, the Resource Public Key Infrastructure. RPKI provides an internet number resource certification infrastructure, analogous to the traditional PKI for websites. RPKI enables number resource allocation authorities and networks to specify Route Origin Authorizations that are cryptographically verifiable. ROAs can then be used by relying parties to confirm the routing information shared with them is from the authorized origin.
RPKI is standards-based and appears to be gaining traction in improving BGP security. But it also brings new challenges.
Specifically, RPKI creates new external and third-party dependencies that, as adoption continues, ultimately replace the traditionally autonomous operation of the routing system with a more centralized model. If too tightly coupled to the routing system, these dependencies may impact the robustness and resilience of the internet itself. Also, because RPKI relies on DNS and DNS depends on the routing system, network operators need to be careful not to introduce tightly coupled circular dependencies.
Regional Internet Registries, the organizations responsible for top-level number resource allocation, can potentially have direct operational implications on the routing system. Unlike DNS, the global RPKI as deployed does not have a single root of trust. Instead, it has multiple trust anchors, one operated by each of the RIRs. RPKI therefore brings significant new security, stability and resiliency requirements to RIRs, updating their traditional role of simply allocating ASNs and IP addresses with new operational requirements for ensuring the availability, confidentiality, integrity, and stability of this number resource certification infrastructure.
As part of improving BGP security and encouraging adoption of RPKI, the routing community started the Mutually Agreed Norms for Routing Security initiative in 2014. Supported by the Internet Society, MANRS aims to reduce the most common routing system vulnerabilities by creating a culture of collective responsibility towards the security, stability and resiliency of the global routing system. MANRS is continuing to gain traction, guiding internet operators on what they can do to make the routing system more reliable.
Routing by rumor has served the internet well, and a decade ago it may have been ideal because it avoided systemic dependencies. However, the increasingly critical role of the internet and the evolving cyberthreat landscape require a better approach for protecting routing information and preventing route leaks and route hijacks. As network operators deploy RPKI with security, stability and resiliency, the billions of internet-connected devices that use DNS to look up IP addresses can then communicate with those resources through networks that not only share routing information with one another as they’ve traditionally done, but also do something more. They’ll make sure that the routing information they share and use is secure — and route without rumor.
The post Routing Without Rumor: Securing the Internet’s Routing System appeared first on Verisign Blog.
For over a decade, the Internet Corporation for Assigned Names and Numbers (ICANN) and its multi-stakeholder community have engaged in an extended dialogue on the topic of DNS abuse, and the need to define, measure and mitigate DNS-related security threats. With increasing global reliance on the internet and DNS for communication, connectivity and commerce, the members of this community have important parts to play in identifying, reporting and mitigating illegal or harmful behavior, within their respective roles and capabilities.
As we consider the path forward on necessary and appropriate steps to improve mitigation of DNS abuse, it’s helpful to reflect briefly on the origins of this issue within ICANN, and to recognize the various and relevant community inputs to our ongoing work.
As a starting point, it’s important to understand ICANN’s central role in preserving the security, stability, resiliency and global interoperability of the internet’s unique identifier system, and also the limitations established within ICANN’s bylaws. ICANN’s primary mission is to ensure the stable and secure operation of the internet’s unique identifier systems, but as expressly stated in its bylaws, ICANN “shall not regulate (i.e., impose rules and restrictions on) services that use the internet’s unique identifiers or the content that such services carry or provide, outside the express scope of Section 1.1(a).” As such, ICANN’s role is important, but limited, when considering the full range of possible definitions of “DNS Abuse,” and developing a comprehensive understanding of security threat categories and the roles and responsibilities of various players in the internet infrastructure ecosystem is required.
In support of this important work, ICANN’s generic top-level domain (gTLD) contracted parties (registries and registrars) continue to engage with ICANN, and with other stakeholders and community interest groups, to address key factors related to effective and appropriate DNS security threat mitigation, including:
To better understand the various roles, responsibilities and processes, it’s important to first define illegal and abusive online activity. While perspectives may vary across our wide range of interest groups, the emerging consensus on definitions and terminology is that these activities can be categorized as DNS Security Threats, Infrastructure Abuse, Illegal Content, or Abusive Content, with ICANN’s remit generally limited to the first two categories.
Behavior within each of these categories constitutes abuse, and it is incumbent on members of the community to actively work to combat and mitigate these behaviors where they have the capability, expertise and responsibility to do so. We recognize the benefit of coordination with other entities, including ICANN within its bylaw-mandated remit, across their respective areas of responsibility.
The ICANN Organization has been actively involved in advancing work on DNS abuse, including the 2017 initiation of the Domain Abuse Activity Reporting (DAAR) system by the Office of the Chief Technology Officer. DAAR is a system for studying and reporting on domain name registration and security threats across top-level domain (TLD) registries, with an overarching purpose to develop a robust, reliable, and reproducible methodology for analyzing security threat activity, which the ICANN community may use to make informed policy decisions. The first DAAR reports were issued in January 2018 and they are updated monthly. Also in 2017, ICANN published its “Framework for Registry Operators to Address Security Threats,” which provides helpful guidance to registries seeking to improve their own DNS security posture.
The ICANN Organization also plays an important role in enforcing gTLD contract compliance and implementing policies developed by the community via its bottom-up, multi-stakeholder processes. For example, over the last several years, it has conducted registry and registrar audits of the anti-abuse provisions in the relevant agreements.
The ICANN Organization has also been a catalyst for increased community attention and action on DNS abuse, including initiating the DNS Security Facilitation Initiative Technical Study Group, which was formed to investigate mechanisms to strengthen collaboration and communication on security and stability issues related to the DNS. Over the last two years, there have also been multiple ICANN cross-community meeting sessions dedicated to the topic, including the most recent session hosted by the ICANN Board during its Annual General Meeting in October 2021. Also, in 2021, ICANN formalized its work on DNS abuse into a dedicated program within the ICANN Organization. These enforcement and compliance responsibilities are very important to ensure that all of ICANN’s contracted parties are living up to their obligations, and that any so-called “bad actors” are identified and remediated or de-accredited and removed from serving the gTLD registry or registrar markets.
The ICANN Organization continues to develop new initiatives to help mitigate DNS security threats, including: (1) expanding DAAR to integrate some country code TLDs, and to eventually include registrar-level reporting; (2) work on COVID domain names; (3) contributions to the development of a Domain Generating Algorithms Framework and facilitating waivers to allow registries and registrars to act on imminent security threats, including botnets at scale; and (4) plans for the ICANN Board to establish a DNS abuse caucus.
As early as 2009, the ICANN community began to identify the need for additional safeguards to help address DNS abuse and security threats, and those community inputs increased over time and have reached a crescendo over the last two years. In the early stages of this community dialogue, the ICANN Governmental Advisory Committee, via its Public Safety Working Group, identified the need for additional mechanisms to address “criminal activity in the registration of domain names.” In the context of renegotiation of the Registrar Accreditation Agreement between ICANN and accredited registrars, and the development of the New gTLD Base Registry Agreement, the GAC played an important and influential role in highlighting this need, providing formal advice to the ICANN Board, which resulted in new requirements for gTLD registry and registrar operators, and new contractual compliance requirements for ICANN.
Following the launch of the 2012 round of new gTLDs, and the finalization of the 2013 amendments to the RAA, several ICANN bylaw-mandated review teams engaged further on the issue of DNS Abuse. These included the Competition, Consumer Trust and Consumer Choice Review Team (CCT-RT), and the second Security, Stability and Resiliency Review Team (SSR2-RT). Both final reports identified and reinforced the need for additional tools to help measure and combat DNS abuse. Also, during this timeframe, the GAC, along with the At-Large Advisory Committee and the Security and Stability Advisory Committee, issued their own respective communiques and formal advice to the ICANN Board reiterating or reinforcing past statements, and providing support for recommendations in the various Review Team reports. Most recently, the SSAC issued SAC 115 titled “SSAC Report on an Interoperable Approach to Addressing Abuse Handling in the DNS.” These ICANN community group inputs have been instrumental in bringing additional focus and/or clarity to the topic of DNS abuse, and have encouraged ICANN and its gTLD registries and registrars to look for improved mechanisms to address the types of abuse within our respective remits.
During 2020 and 2021, ICANN’s gTLD contracted parties have been constructively engaged with other parts of the ICANN community, and with ICANN Org, to advance improved understanding on the topic of DNS security threats, and to identify new and improved mechanisms to enhance the security, stability and resiliency of the domain name registration and resolution systems. Collectively, the registries and registrars have engaged with nearly all groups represented in the ICANN community, and we have produced important documents related to DNS abuse definitions, registry actions, registrar abuse reporting, domain generating algorithms, and trusted notifiers. These all represent significant steps forward in framing the context of the roles, responsibilities and capabilities of ICANN’s gTLD contracted parties, and, consistent with our Letter of Intent commitments, Verisign has been an important contributor, along with our partners, in these Contracted Party House initiatives.
In addition, the gTLD contracted parties and ICANN Organization continue to engage constructively on a number of fronts, including upcoming work on standardized registry reporting, which will help result in better data on abuse mitigation practices that will help to inform community work, future reviews, and provide better visibility into the DNS security landscape.
It is important to note that groups outside of ICANN’s immediate multi-stakeholder community have contributed significantly to the topic of DNS abuse mitigation:
Internet & Jurisdiction Policy Network
The Internet & Jurisdiction Policy Network is a multi-stakeholder organization addressing the tension between the cross-border internet and national jurisdictions. Its secretariat facilitates a global policy process engaging over 400 key entities from governments, the world’s largest internet companies, technical operators, civil society groups, academia and international organizations from over 70 countries. The I&JP has been instrumental in developing multi-stakeholder inputs on issues such as trusted notifier, and Verisign has been a long-time contributor to that work since the I&JP’s founding in 2012.
DNS Abuse Institute
The DNS Abuse Institute was formed in 2021 to develop “outcomes-based initiatives that will create recommended practices, foster collaboration and develop industry-shared solutions to combat the five areas of DNS Abuse: malware, botnets, phishing, pharming, and related spam.” The Institute was created by Public Interest Registry, the registry operator for the .org TLD.
Global Cyber Alliance
The Global Cyber Alliance is a nonprofit organization dedicated to making the internet a safer place by reducing cyber risk. The GCA builds programs, tools and partnerships to sustain a trustworthy internet to enable social and economic progress for all.
ECO “topDNS” DNS Abuse Initiative
Eco is the largest association of the internet industry in Europe. Eco is a long-standing advocate of an “Internet with Responsibility” and of self-regulatory approaches, such as the DNS Abuse Framework. The eco “topDNS” initiative will help bring together stakeholders with an interest in combating and mitigating DNS security threats, and Verisign is a supporter of this new effort.
Other Community Groups
Verisign contributes to the anti-abuse, technical and policy communities: We continuously engage with ICANN and an array of other industry partners to help ensure the continued safe and secure operation of the DNS. For example, Verisign is actively engaged in anti-abuse, technical and policy communities such as the Anti-Phishing and Messaging, Malware and Mobile Anti-Abuse Working Groups, FIRST and the Internet Engineering Task Force.
As a leader in the domain name industry and DNS ecosystem, Verisign supports and has contributed to the cross-community efforts enumerated above. In addition, Verisign also engages directly by:
An important concept and approach for mitigating illegal and abusive activity online is the ability to engage with and rely upon third-party “trusted notifiers” to identify and report such incidents at the appropriate level in the DNS ecosystem. Verisign has supported and been engaged in the good work of the Internet & Jurisdiction Policy Network since its inception, and we’re encouraged by its recent progress on trusted notifier framing. As mentioned earlier, there are some key questions to be addressed as we consider the viability of engaging trusted notifiers or building trusting notifier entities, to help mitigate illegal and abusive online activity.
Verisign’s recent experience with the U.S. government (NTIA and FDA) in combating illegal online opioid sales has been very helpful in illuminating a possible approach for third-party trusted notifier engagement. As noted, we have also benefited from direct engagement with the Internet Watch Foundation and law enforcement in combating CSAM. These recent examples of third-party engagement have underscored the value of a well-formed and executed notification regime, supported by clear expectations, due diligence and due process.
Discussions around trusted notifiers and an appropriate framework for engagement are under way, and Verisign recently engaged with other registries and registrars to lead the development of such a framework for further discussion within the ICANN community. We have significant expertise and experience as an infrastructure provider within our areas of technical, legal and contractual responsibility, and we are aggressive in protecting our operations from bad actors. But in matters related to illegal or abusive content, we need and value contributions from third parties to appropriately identify such behavior when supported by necessary evidence and due diligence. Precisely how such third-party notifications can be formalized and supported at scale is an open question, but one that requires further exploration and work. Verisign is committed to continuing to contribute to these ongoing discussions as we work to mitigate illegal and abusive threats to the security, stability and resiliency of the internet.
Over the last several years, DNS abuse and DNS-related security threat mitigation has been a very important topic of discussion in and around the ICANN community. In cooperation with ICANN, contracted parties, and other groups within the ICANN community, the DNS ecosystem including Verisign has been constructively engaged in developing a common understanding and practical work to advance these efforts, with a goal of meaningfully reducing the level and impact of malicious activity in the DNS. In addition to its contractual compliance functions, ICANN’s contributions have been important in helping to advance this important work and it continues to have a critical coordination and facilitation function that brings the ICANN community together on this important topic. The ICANN community’s recent focus on DNS abuse has been helpful, significant progress has been made, and more work is needed to ensure continued progress in mitigating DNS security threats. As we look ahead to 2022, we are committed to collaborating constructively with ICANN and the ICANN community to deliver on these important goals.
The post Ongoing Community Work to Mitigate Domain Name System Security Threats appeared first on Verisign Blog.
Note: This article originally appeared in Verisign’s Q3 2020 Domain Name Industry Brief.
Verisign is deeply committed to protecting our critical internet infrastructure from potential cybersecurity threats, and to keeping up to date on the changing cyber landscape.
Over the years, cybercriminals have grown more sophisticated, adapting to changing business practices and diversifying their approaches in non-traditional ways. We have seen security threats continue to evolve in 2020, as many businesses have shifted to a work from home posture due to the COVID-19 pandemic. For example, the phenomenon of “Zoom-bombing” video meetings and online learning sessions had not been a widespread issue until, suddenly, it became one.
As more people began accessing company applications and files over their home networks, IT departments implemented new tools and set new policies to find the right balance between protecting company assets and sensitive information, and enabling employees to be just as productive at home as they would be in the office. Even the exponential jump in the use of home-networked printers that might or might not be properly secured represented a new security consideration for some corporate IT teams.
An increase in phishing scams accompanied this shift in working patterns. About a month after much of the global workforce began working from home in greater numbers, the Federal Bureau of Investigation (FBI) reported about a 300 percent to 400 percent spike in cybersecurity complaints received by its Internet Crime Complaint Center (IC3) each day. According to the International Criminal Police Organization (Interpol), “[o]f global cyber-scams, 59% are coming in the form of spear phishing.” These phishing campaigns targeted an array of sectors, such as healthcare and government agencies, by imitating health experts or COVID-related charities.
Proactive steps can help businesses improve their cybersecurity hygiene and guard against phishing scams. One of these steps is for companies to focus part of their efforts on educating employees on how to detect and avoid malicious websites in phishing emails. Companies can start by building employee understanding of how to identify the destination domain of a URL (Uniform Resource Locator – commonly referring to as “links”) embedded in an email that may be malicious. URLs can be complex and confusing and cybercriminals, who are well aware of that complexity, often use deceptive tactics within the URLs to mask the malicious destination domain. Companies can take proactive steps to inform their employees of these deceptive tactics and help them avoid malicious websites. Some of the most common tactics are described in Table 1 below.
| Tactic | What is it? |
| Combosquatting | Adding words such as “secure,” “login” or “account” to a familiar domain name to trick users into thinking it is affiliated with the known domain name. |
| Typosquatting | Using domain names that resemble a familiar name but incorporate common typographical mistakes, such as reversing letters or leaving out or adding a character. |
| Levelsquatting | Using familiar names/domain names as part of a subdomain within a URL, making it difficult to discover the real destination domain. |
| Homograph attacks | Using homograph, or lookalike, domain names, such as substituting the uppercase “I” or number “1” where a lowercase “L” should have been used, or using “é” instead of an “e.” |
| Misplaced domain | Planting familiar domain names within the URL as a way of adding a familiar domain name into a complex-looking URL. The familiar domain name could be found in a path (after a “/”), as part of the additional parameters (after a “?”), as an anchor/fragment identifier (after a “#”) or in the HTTP credentials (before “@”). |
| URL-encoded characters | Placing URL-encoded characters (%[code]), which are sometimes used in URL parameters, into the domain name itself. |
Teaching users to find and understand the domain portion of the URL can have lasting and positive effects on an organization’s ability to avoid phishing links. By providing employees (and their families) with this basic information, companies can better protect themselves against cybersecurity issues such as compromised networks, financial losses and data breaches.
To learn more about what you can do to protect yourself and your business against possible cyber threats, check out the STOP. THINK. CONNECT. campaign online at https://www.stopthinkconnect.org. STOP. THINK. CONNECT. is a global online safety awareness campaign led by the National Cyber Security Alliance and in partnership with the Anti-Phishing Working Group to help all digital citizens stay safer and more secure online.
The post Cybersecurity Considerations in the Work-From-Home Era appeared first on Verisign Blog.
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