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Imagine this: Your CEO sends you an email asking for your help transferring $5,000 to a new vendor for an urgent project. You make the transfer, only to find out later that the email was actually from an imposter, and that money is now in the hands of cybercriminals. Oops, right? crickets
Business Email Compromise (BEC) is a type of cybercrime that involves compromising or imitating legitimate business email accounts to carry out fraudulent transactions or steal sensitive information. The goal of a BEC attack is typically to trick the victim into transferring money, clicking on a malicious link, or disclosing sensitive information such as login credentials. BEC attacks can have a devastating impact on organizations of all sizes and in all industries, making it essential for businesses to be aware of the threat, understand the business risk, and take the necessary steps to protect themselves.
According to the latest FBI IC3 report, BEC is “one of the most financially damaging online crimes” and in 2021 was accountable for $2.4 Billion in adjusted losses for businesses and consumers.
One of the most common types of BEC attacks is called impersonating or email spoofing. By pretending to be a trusted colleague or business partner to gain the victim’s trust, the attacker uses social engineering techniques to trick the victim into clicking on a link or attachment in an email that contains malware, takes the victim to a malicious website, and has them transfer funds or change payment information.
BEC attacks can be very sophisticated and are difficult to detect. Many times, what the end-user sees on their email client does not represent the true email address of that sender, or it shows one that has been spoofed.
Typically, the attacker tries to impersonate someone in the organization with enough authority to not be questioned about what he/she is asking to be done.
As with everything in security, to be able to succeed in stopping BEC attacks, additional security layers & techniques should be implemented. There are several options to mitigate or reduce the number of successful BEC attacks. Creating a list of the people who will be likely to be impersonated will provide the best results. Usually, with names from the CxO level, this is known as a High Impact Personnel list. It will be used along with other security analysis engines to make sure any impersonated/spoof emails, along with other threats, get stopped and will not reach the end user.
The Cisco Secure Email Threat Defense solution leverages hundreds of detection engines that utilize state-of-the-art artificial intelligence/machine learning and natural language processing to convict messages from the most creative attackers! On top of this, our customers can define their High Impact Personnel list, and together with the other detection engines, will be able to not only block malicious messages but also understand the reasons and categories of why a message is being convicted as malicious.
In summary, Business Email Compromise (BEC) is a serious threat to organizations of all sizes and in all industries. To protect against BEC attacks, businesses should implement multiple techniques including identifying their High Impact Personnel for their organization, educating employees about the threat, and relying on reporting to understand who is being targeted most frequently so their security policies can be adjusted.
See how Secure Email Threat Defense identifies specific business risk factors to protect your organization.
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Attackers specifically craft business email compromise (BEC) and phishing emails using a combination of malicious techniques, expertly selected from an ever-evolving bag of tricks. They’ll use these techniques to impersonate a person or business that’s well-known to the targeted recipient and hide their true intentions, while attempting to avoid detection by security controls.
As a result of the requisite expertise needed to combat these complex attacks, email security has traditionally been siloed away in disparate teams and security controls. Practitioners are buried under an ever-growing pile of RFCs, requiring extensive domain-specific knowledge, unending vigilance, and meticulous manual interventions, such as tweaking trust levels and cultivating allow/block lists with IPs, domains, senders, and vendors.
Cisco Secure Email Threat Defense is leading the industry forward with a major shift, elevating email security into a new era; where administration will consist of merely associating specific business risks with the appropriate due diligence response required to remediate against them.
Email Threat Defense has introduced a new Threat Profile that provides the customer with deep insights into the specific business risks of individual email threats and the confidence to act quickly. This new visualization is powered by a new patent-pending threat detection engine. This engine leverages intelligence distilled from Talos global-scale threat research across a massive volume of email traffic into machine learning, behavioral modeling, and natural language understanding.
The detection engine granularly identifies specific underlying threat techniques utilized in the message by the attacker. The identified techniques provide the full context of the threat message as the supporting foundation for the engine to determine threat categorization and the specific risk to the business. These malicious Techniques, together with the threat category and specific business risk, are used to populate the Threat Profile.
Each message’s Threat Profile is identified in real-time, automatically remediated per policy, and surfaced directly to the operator in the message detail views, providing deep contextual insights into the attacker’s intent and the associated risks to the business. As part of a larger Extended Detection and Response (XDR) strategy, the actionable intelligence in Email Threat Defense is integrated with the wider enterprise orchestration of security controls via SecureX, easing the operational burden by decreasing your mean time to remediation (MTTR).
Email Threat Defense delivers a distinct understanding of malicious messages, the most vulnerable targets within the organization, and the most effective means of protecting them from phishing, scams, and BEC attacks. With a clean design and core focus on simplifying administration, Email Threat Defense deploys in minutes to strengthen protection of your existing Microsoft 365 Exchange Online platform against the most advanced email threats.
For more information, visit the Cisco Secure Email product pages, read the Email Threat Defense data sheet, and view the demo video below.
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Watch ThreatWise TV: Explorations in the spam folder
The spam folder: that dark and disregarded corner of every email account, full of too-good-to-be-true offers, unexpected shipments, and supposedly free giveaways.
You’re right to ignore this folder; few good things come from exploring it. But every once in a while one of these misleading, and sometimes malicious, emails manages to evade the filters that normally siphon them off, landing them in your inbox instead.
Fortunately, it’s easy enough to spot these emails if you know what to look for. We’ve investigated this folder once before, showcasing a variety of scams. With the holiday season in full swing, we thought this would be a good time to revisit how scammers are trying to trick unsuspecting users.
The holiday season is traditionally a time when this type of activity increases, and this year is no different. According to research published by credit reporting agency TransUnion, the average daily number of suspected digital fraud attempts was up 82 percent globally between Thanksgiving and Cyber Monday (Nov 24–Nov 28) compared to the rest of the year (Jan 1–Nov 23) and 127 percent higher for transactions originating in the US.
This level of activity makes it all the more important to be aware of these scams. With that in mind, let’s dive into the spam folder to get a picture of the types of campaigns currently circulating.
While much of the spam circulating is innocuous, many emails are phishing attempts, and some are indeed malicious. To explore these scams, we used a dedicated computer, segmented from the rest of the network, and leveraged Cisco Secure Malware Analytics to safely open the emails before clicking on links or opening attachments. The point being, we do not recommend doing this at home.
By far, the largest category of spam we saw were surveys scams. According to these emails, if you fill out a simple survey you’ll receive “exclusive offers” such as gift cards, smartphones, smart watches, power drills, or even pots and pans.
There are even some campaigns that specifically target the holiday shopping season.
Clicking the links in these emails takes the recipient to sites where they are asked to fill out a survey.
These pages often include fake testimonials that say how easy the survey is and what they did with their free gift.
The surveys are straightforward, comprising 10-20 simple questions that cover demographic information and shopping habits.
After the survey is completed, these sites offer the choice of a handful of rewards. All the recipient must do is pay for shipping. They are then brought to a page where they can fill out shipping and payment information, and the reward is supposedly shipped.
However, the attempts to make payment often appear to fail, or the recipient is informed that the prize is no longer available.
An unsuspecting user may simply give up at this point, disappointed that they won’t be getting their free gift. What they may not be aware of, is that they have just given their credit card details away in a phishing scam.
In their 2021 Internet Crime Report, the Internet Crime Complaint Center (IC3) said that Non-Payment / Non-Delivery scams such as these led to more than $337 million in losses, up from $265 million in 2020. Credit card fraud amounted to $172 million in 2021 and has been climbing continuously at a conservative rate of 15-20 percent since 2019.
According to Cisco Umbrella, many of the sites asking for credit card details are known phishing sites, or worse, host malware.
Another topic that we covered the last time we explored these types of scams was package delivery spam. These continue to circulate today. There are a variety of shipping companies impersonated in these campaigns, and some generic ones as well.
Many of these campaigns claim that a package could not be delivered. If the recipient clicks on a link in an email, they’re brought to a web page that explains that there are outstanding delivery fees that need to be paid.
The recipient is further enticed by suggestions that the package contains a big-ticket item, such as an iPhone or iPad Pro. All the recipient is required to do is enter their credit card details to cover the shipping.
While no outright malicious activity was detected while examining these emails in Secure Malware Analytics, several suspicious behaviors were flagged. Chances are the bad actors behind these campaigns are phishing for credit card details.
Sometimes the simplest approaches can work just as well as the flashiest. This certainly holds true with spam campaigns, given the prominence of plain-text messages.
The topics covered in such emails run the gamut, including medical cures, 419 scams, romance and dating, pharmaceuticals, weight loss, and many of the scam types we’ve already covered. Many of these link to phishing sites, though some attempt to establish a dialog with the recipient, tricking them into sending the scammers money.
The IC3 report says that victims of confidence fraud and romance scams lost $956 million collectively, which is up from $600 million in 2020. Healthcare fraud, such as the miracle pills and prescriptions scams, resulted in $7 million in losses in 2021, but nearly $30 million in 2020. While these types of scams seem generic and easily spotted, they still work, and so it’s important to be aware and avoid them.
Many emails hitting the spam box attempt to trick users of various services into believing that there is a problem with their account. The problems cover all sorts of services, including streaming platforms, email providers, antivirus subscriptions, and even public records.
If the links are clicked, the recipient is presented with landing pages that mimic the respective services. Any details that are entered will likely be phished, leading to account takeover and/or access to personal records. However, some domains encountered in these cases may do more than just steal information, they could deliver malware too.
Another frequently encountered scam surrounds billing. Many of these appear to be unexpected bills for services the recipient never purchased.
These emails include attachments that are designed to look like official invoices. Interestingly, most of the attachments that we looked at this time were harmless. The goal is to get the recipient to call what appears to be a toll-free number.
While we haven’t called any of these numbers, the experience usually unfolds like a standard customer service call. In the end the “agents” simply claim the charges—which never existed in the first place—have been removed. Meanwhile the scammers steal any personal or financial information provided during the call.
While most billing scams we encountered played out as described above, a few did indeed contain malware.
In this example, the email appears to come from an internet service provider, informing us that our monthly bill is ready.
An invoice appears to be attached, stored within a .zip file. If the recipient opens it and double clicks the file within, a command prompt appears.
This may seem unusual to the recipient, especially since no invoice appears, but by this point it’s too late. The file contains a script that launches PowerShell and attempts to download a remote file.
While the remote file was no longer available at the time of analysis, there is a high likelihood it was malicious. But even though we were unable to determine its contents, Secure Malware Analytics flagged the script execution as malicious.
Knowing about prevalent scams, especially during the holiday season, is a first step in guarding against them. Granted the bad actors who distribute these spam campaigns do everything they can to make their scams look legitimate.
Fortunately, there are several things that you can do to identify scams and defend against them:
But even the best of us can be fooled, and when overseeing a large operation it’s more a matter of when, rather than if, someone clicks on the wrong link. There are elements of the Cisco Secure portfolio that can help for when the inevitable happens.
Cisco Secure Malware Analytics is the malware analysis and malware threat intelligence engine behind all products across the Cisco Security Architecture. The system delivers enhanced, in-depth, advanced malware analysis and context-rich intelligence to help better understand and fight malware within your environments. Secure Malware Analytics is available as a standalone solution, as a component in other Cisco Security solutions, and through software-as-a-service (SaaS) in the cloud, on-premises, and hybrid delivery models.
Cisco Secure Email protects against fraudulent senders, malware, phishing links, and spam. Its advanced threat detection capabilities can uncover known, emerging, and targeted threats. In addition, it defends against phishing by using advance machine learning techniques, real time behavior analytics, relationship modeling, and telemetry that protects against identity deception–based threats.
Cisco Umbrella unifies multiple security functions in a single cloud service to secure internet access. By enforcing security at the DNS layer, Umbrella blocks requests to malware before a connection is even established—before they reach your network or endpoints. In addition, the secure web gateway logs and inspects all web traffic for greater transparency, control, and protection, while the cloud-delivered firewall helps to block unwanted traffic.
Cisco Secure Endpoint is a single-agent solution that provides comprehensive protection, detection, response, and user access coverage to defend against threats to your endpoints. The SecureX platform is built into Secure Endpoint, as are Extended Detection and Response (XDR) capabilities. With the introduction of Cisco Secure MDR for Endpoint, we have combined Secure Endpoint’s superior capabilities with security operations to create a comprehensive endpoint security solution that dramatically decreases the mean time to detect and respond to threats while offering the highest level of always-on endpoint protection.
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I’m sure you’ve seen them — emails or messages that sound alarming and ask you to act quickly. We live in a digital world that produces hundreds of messages and alerts every day. It’s often hard to determine the validity of a suspicious message or phishing email. Whether you are an administrator, or an end-user, it can be overwhelming to accurately identify a malicious message. When in doubt, here are some questions you should ask yourself:
Is the message from a legitimate sender?
Do I normally receive messages from this person?
If there’s a link, can I tell where it’s sending me?
Attackers continue to evolve their methods, and they’re highly educated on the defenses they come up against in the wild. They’ll craft messages that do not involve any traditional indicators of compromise, such as domains, IP address, or URL links. They’ll also start their attacks by sending messages as an initial lure to establish trust, before sending an email with altered invoice or one claiming to be a helpless employee attempting to get their payroll fixed.
Phishing is a socially-based attack type, one where the threat actors focus on human behavior. When these attacks target organizations, there are multiple levels of attack at play. One that focuses on behavioral patterns and workflow, and the other centers on the victim’s emotional boundaries, such as targeting their desire to help others. You see this pattern frequently in Business Email Compromise (BEC) attacks.
Below, we’ve placed an example of a lure, which will test the victim to see if there is a means to quickly establish trust. Here, the threat actor is pretending to be the Chief Financial Officer (CFO) of the victim’s organization. If the lure is successful, then the threat actor will progress the attack, and often request sensitive records or wire transfers. Notice that in the email headers, the person pretending to be the CFO is using a Gmail account, one that was likely created just for this attack. The message is brief, stresses importance and urgency, and requests assistance, playing on the victim’s workflow and desire to help an executive or someone with authority.
The example below is a simplified one, to be sure, but the elements are legitimate. Daily, emails like this hit the inboxes of organizations globally, and the attackers only need to locate a single victim to make their efforts payout.
In the FBI / IC3 2021 Internet Crime Report, there were nearly 20,000 Business Email Compromise complaints filed, with an adjusted loss of nearly 2.4 billion dollars. While spoofing the identity of an executive is certainly one way to conduct a BEC attack, the FBI says that threat actors have started leveraging the normality of hybrid-work to target meeting platforms to establish trust and conduct their crimes. When successful, the funds from the fraudulent wire transfers are moved to crypto wallets and the funds dispersed, making recovery harder.
So as an end user what can you do to protect your organization? Be mindful anytime you receive an urgent call to action, especially when the subject involves money. If your workflow means that you regularly receive these types of requests from the specific individual, verify their identity and the validity of the request using another channel of communication, such as in person or via phone. If you do validate their identity via the phone, take care to avoid calling any numbers listed in the email.
Cisco Secure Email helps stop these types of attacks by tracking user relationships and threat techniques. These techniques often include account takeover, spoofing and many more. Using an intent-based approach allows Secure Email to detect and classify business email compromises and other attacks, so administrators are empowered to take a risk-based approach to stopping these threats.
Find out more about how Cisco Secure Email can help keep your organization safe from phishing.
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How do organizations earn and build trust when it comes to the personal data that customers share with them? Customers certainly expect these organizations to comply with all privacy laws that are now in place in more than 130 countries. Customers also expect them not to sell personal data without consent and to try to avoid data breaches that could expose personal data. While these actions are necessary, organizations still need to do more when it comes to customer trust. According to our latest research, consumers’ top priority is, in fact, for organizations to be more transparent about how they use personal data.
The Cisco 2022 Consumer Privacy Survey, released today, explores what organizations can do to earn and build trust with customers, the actions individuals are taking to protect their data, the impact of privacy laws around the world, and some of the benefits and costs of Artificial Intelligence (AI) and data localization requirements. The report, our fourth annual look at consumer privacy issues, draws on anonymous responses from 2600 adults in 12 countries.
Here are some highlights from the survey:
Check out the associated infographic that provides visual and easily consumable descriptions of the key data.
At Cisco, we believe that privacy is a fundamental human right. Privacy continues to be a high priority for consumers, and organizations need to do their part to protect personal data and build consumer confidence in how this data is being used. Some recommendations for organizations include:
Privacy remains a critical element of trust. Consumers want more transparency and control of their personal data, especially as we continue to see innovations in technology. As we are now in the midst of Cybersecurity Awareness Month in the US and other countries around the world, it’s a great time to learn more and join in activities and discussions that advance cybersecurity.
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Chief Information Officers and other technology decision makers continuously seek new and better ways to evaluate and manage their investments in innovation – especially the technologies that may create consequential decisions that impact human rights. As Artificial Intelligence (AI) becomes more prominent in vendor offerings, there is an increasing need to identify, manage, and mitigate the unique risks that AI-based technologies may bring.
Cisco is committed to maintaining a responsible, fair, and reflective approach to the governance, implementation, and use of AI technologies in our solutions. The Cisco Responsible AI initiative maximizes the potential benefits of AI while mitigating bias or inappropriate use of these technologies.
Gartner® Research recently published “Innovation Insight for Bias Detection/Mitigation, Explainable AI and Interpretable AI,” offering guidance on the best ways to incorporate AI-based solutions that facilitates “understanding, trust and performance accountability required by stakeholders.” This newsletter describes Cisco’s approach to Responsible AI governance and features this Gartner report.
At Cisco, we are committed to managing AI development in a way that augments our focus on security, privacy, and human rights. The Cisco Responsible AI initiative and framework governs the application of responsible AI controls in our product development lifecycle, how we manage incidents that arise, engage externally, and its use across Cisco’s solutions, services, and enterprise operations.
Our Responsible AI framework comprises:
We base our Responsible AI initiative on principles consistent with Cisco’s operating practices and directly applicable to the governance of AI innovation. These principles—Transparency, Fairness, Accountability, Privacy, Security, and Reliability—are used to upskill our development teams to map to controls in the Cisco Secure Development Lifecycle and embed Security by Design, Privacy by Design, and Human Rights by Design in our solutions. And our principle-based approach empowers customers to take part in a continuous feedback cycle that informs our development process.
We strive to meet the highest standards of these principles when developing, deploying, and operating AI-based solutions to respect human rights, encourage innovation, and serve Cisco’s purpose to power an inclusive future for all.
Check out Gartner recommendations for integrating AI into an organization’s data systems in this Newsletter and learn more about Cisco’s approach to Responsible Innovation by reading our introduction “Transparency Is Key: Introducing Cisco Responsible AI.”
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Cisco Talos has a long-standing relationship with Ukraine, so when Russia invaded the country earlier this year, things hit close to home. Cisco Talos leaders rallied together to provide cybersecurity threat hunting to vital infrastructure, humanitarian support and goods and services to employees and their families in the region.
Ashlee Benge, Amy Henderson and Sammi Seaman spearheaded initiatives to support and sustain Ukrainian employees and threat hunters working around-the-clock to prevent cyberattacks and remember the human element. Even in the midst of crisis, they’ve facilitated open communication, emphasized mental health and cultivated connection.
Given Ukraine’s unique position on the front lines of cyberwarfare, Cisco Talos has had a very close partnership with Ukraine. The threat intelligence team has worked with several partners in the country from a cyber threat perspective. That long standing connection is part of why Russia’s invasion of Ukraine has been felt so deeply. “Some Ukrainian team members evacuated before the invasion, others did not,” said Amy Henderson, head of strategic planning & communications. “Our teams of threat hunters have been around-the-clock hunting in the data since the invasion. They’re stopping attacks from happening.”
Cisco Talos set up Cisco Secure Endpoint on about thirty partners’ organizations and extended the offering to critical infrastructure organizations in Ukraine such as hospitals, directly monitoring Cisco Secure Endpoint, “because their people are busy doing other things right now. They can’t sit at a screen,” Henderson said.
Lead of Strategic Business Intelligence Ashlee Benge directs the Ukraine Threat Hunting Task Unit which requires empathy, compassion and an awareness of the needs of forty-five threat hunters. Veteran threat hunters with decades of experience have volunteered to contribute to the team while other members of Cisco Talos have also volunteered their skill sets to the work. Benge values the distinct contributions of her team members and describes them as, “quite brilliant and very good at their jobs. Talos does a really good job of hiring good people, and so the worst thing that I could do is get in their way.” Getting in their way looks different for different team members which is why Benge has established trainings and consistent ways to evaluate that the needs of her team are being met.
The nature of such a demanding, on-going situation coupled with the team’s dedication can lead employees to work themselves into the ground. To combat this, leaders maintain weekly check-ins that include asking employees how they’re taking care of themselves and checking for signs of burnout. “When you have rest you’re at peak performance and can problem solve. But when you start burning out and get to be irritable and snappy, you’re not able to problem solve. Just step back. You’ll be in a much better head space,” Henderson advises.
Stepping back has meant rotating projects to level out activity levels and urgency. Leaders have also stepped in to ensure employees take time off and that when they’re away, they’re fully away. “When you’re in such a high intensity environment it takes two to three days just to come off of that. If you’re only taking a day here or day there, you’re not even scratching the surface of coming down. So I’ll suggest maybe you need to take a week and completely recharge,” Henderson says.
Team Lead of Employee Experience Sammi Seaman was heartened by Cisco’s support of Ukrainian employees including helping employees and their families out of cities and into new housing. The humanitarian focus led Seaman to ask “How else can we help? Our colleagues have had to leave their homes and they’re still trying to do work. How do I get them necessities like medicine and shampoo?”
Seaman’s empathy and collaboration within her team and with Cisco Talos leadership led to determining the highest needs including more stable internet and navigating the transport of goods directly to employees and their families through freight mail. Seaman worked with her team to ensure necessary items like medical kits could get directly to people who needed them as quickly as possible. There are also pages available coordinating housing, transportation and other forms of support.
“It’s been interesting to think about people needing medicine for various reasons and that I’m also buying Legos and castles so that the children who have been displaced have toys and things that bring them joy and allow them to be kids in this situation,” Seaman said.
As Seaman prepared more boxes to ship, an employee shared a photograph of his daughter with some of the things Seaman had sent. “I just started crying. It was such a relief.” A relief she wanted to share, leaving the boxes for a moment to connect with other team members around the positive impact of their hard work.
“Despite all of these things that are happening around us that are horrific and awful and things that shouldn’t be happening, there are still things that we can celebrate. We’re still humans who have feelings, relationships, milestones and holidays.” – Sammi Seaman
Remembering children also became important during spring holidays. Through asking employees if they celebrated Easter and if they’d like Easter baskets, she learned that many employees celebrated traditional Orthodox Ukrainian Easter and would appreciate the baskets.
Seaman’s colleague researched what people in Ukraine typically put in their Easter baskets and together they made the baskets, boxed them up and shipped them. “The baskets weren’t a necessity but were nice to remind people that despite all of these things that are happening around us that are horrific and awful and things that shouldn’t be happening, there are still things that we can celebrate. We’re still humans who have feelings, relationships, milestones and holidays.”
Outside of work, Benge competes as an Olympic weightlifter. After months of training, her first national level meet was scheduled to happen early into the war in Ukraine. She considered withdrawing given the 24/7 nature of Cisco Talos’ response. However, “only because of the support of those around me,” Benge decided to compete—while working from her phone in the warm up room between lifts. The physical movement allows Benge to manage her mental health and stress while modeling self-care for the team: “If I can’t be my own best self, then the people around me can hardly be expected to do the same.”
Self-care and mental health are so important to the team that Henderson and Benge recently joined their colleagues, Matt Olney, the director of threat intelligence and interdiction, and Strategic Communications Leader Mitch Neff on a Cisco Secure podcast about mental health. The conversation illuminated the importance of reaching out for help, utilizing support systems such as those provided by Cisco and talking to someone including a therapist.
“Using those types of resources is a valuable thing, particularly when managing very high levels of stress and anxiety that come with cybersecurity. No matter what kind of support it is that we need, it’s important to take that time and recognize that it’s valuable to invest in your own mental health,” Benge stated.
Seaman shared that because it can be hard to ask for help or delegate, when she does, she gives herself a pat on the back. She advises that especially in crisis situations it’s important to remember that while things need to get done, it’s not entirely on you to get those things done. “The leadership at Cisco Talos has really emphasized that you’re not alone. The employee assistance program has been a great resource and I’ve got a therapist that I talk to about these things and make sure that I’m taking care of myself so that I can continue to take care of others.”
The team’s bond and purpose run deep. “We care deeply about everyone that we work with. It’s okay to not be on at all times. It’s okay to feel sad and it’s okay to feel anxious. One of the things that I’ve loved about working with Cisco Talos, especially during these more difficult things, is that everybody’s got your back and they make it a safe space to share those feelings. I truly feel like the people I work with are like my family. We’re curated an environment where we can all talk about what we’re going through.”
To learn more about Cisco Talos, Cisco Secure and Duo Security and how you can apply your empathy, skills and passion to make a difference in cybersecurity, check out open roles.
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