The password manager service LastPass is now forcing some of its users to pick longer master passwords. LastPass says the changes are needed to ensure all customers are protected by their latest security improvements. But critics say the move is little more than a public relations stunt that will do nothing to help countless early adopters whose password vaults were exposed in a 2022 breach at LastPass.
LastPass sent this notification to users earlier this week.
LastPass told customers this week they would be forced to update their master password if it was less than 12 characters. LastPass officially instituted this change back in 2018, but some undisclosed number of the company’s earlier customers were never required to increase the length of their master passwords.
This is significant because in November 2022, LastPass disclosed a breach in which hackers stole password vaults containing both encrypted and plaintext data for more than 25 million users.
Since then, a steady trickle of six-figure cryptocurrency heists targeting security-conscious people throughout the tech industry has led some security experts to conclude that crooks likely have succeeded at cracking open some of the stolen LastPass vaults.
KrebsOnSecurity last month interviewed a victim who recently saw more than three million dollars worth of cryptocurrency siphoned from his account. That user signed up with LastPass nearly a decade ago, stored their cryptocurrency seed phrase there, and yet never changed his master password — which was just eight characters. Nor was he ever forced to improve his master password.
That story cited research from Adblock Plus creator Wladimir Palant, who said LastPass failed to upgrade many older, original customers to more secure encryption protections that were offered to newer customers over the years.
For example, another important default setting in LastPass is the number of “iterations,” or how many times your master password is run through the company’s encryption routines. The more iterations, the longer it takes an offline attacker to crack your master password.
Palant said that for many older LastPass users, the initial default setting for iterations was anywhere from “1” to “500.” By 2013, new LastPass customers were given 5,000 iterations by default. In February 2018, LastPass changed the default to 100,100 iterations. And very recently, it upped that again to 600,000. Still, Palant and others impacted by the 2022 breach at LastPass say their account security settings were never forcibly upgraded.
Palant called this latest action by LastPass a PR stunt.
“They sent this message to everyone, whether they have a weak master password or not – this way they can again blame the users for not respecting their policies,” Palant said. “But I just logged in with my weak password, and I am not forced to change it. Sending emails is cheap, but they once again didn’t implement any technical measures to enforce this policy change.”
Either way, Palant said, the changes won’t help people affected by the 2022 breach.
“These people need to change all their passwords, something that LastPass still won’t recommend,” Palant said. “But it will somewhat help with the breaches to come.”
LastPass CEO Karim Toubba said changing master password length (or even the master password itself) is not designed to address already stolen vaults that are offline.
“This is meant to better protect customers’ online vaults and encourage them to bring their accounts up to the 2018 LastPass standard default setting of a 12-character minimum (but could opt out from),” Toubba said in an emailed statement. “We know that some customers may have chosen convenience over security and utilized less complex master passwords despite encouragement to use our (or others) password generator to do otherwise.”
A basic functionality of LastPass is that it will pick and remember lengthy, complex passwords for each of your websites or online services. To automatically populate the appropriate credentials at any website going forward, you simply authenticate to LastPass using your master password.
LastPass has always emphasized that if you lose this master password, that’s too bad because they don’t store it and their encryption is so strong that even they can’t help you recover it.
But experts say all bets are off when cybercrooks can get their hands on the encrypted vault data itself — as opposed to having to interact with LastPass via its website. These so-called “offline” attacks allow the bad guys to conduct unlimited and unfettered “brute force” password cracking attempts against the encrypted data using powerful computers that can each try millions of password guesses per second.
A chart on Palant’s blog post offers an idea of how increasing password iterations dramatically increases the costs and time needed by the attackers to crack someone’s master password. Palant said it would take a single high-powered graphics card about a year to crack a password of average complexity with 500 iterations, and about 10 years to crack the same password run through 5,000 iterations.
Image: palant.info
However, these numbers radically come down when a determined adversary also has other large-scale computational assets at their disposal, such as a bitcoin mining operation that can coordinate the password-cracking activity across multiple powerful systems simultaneously.
Meaning, LastPass users whose vaults were never upgraded to higher iterations and whose master passwords were weak (less than 12 characters) likely have been a primary target of distributed password-cracking attacks ever since the LastPass user vaults were stolen late last year.
Asked why some LastPass users were left behind on older security minimums, Toubba said a “small percentage” of customers had corrupted items in their password vaults that prevented those accounts from properly upgrading to the new requirements and settings.
“We have been able to determine that a small percentage of customers have items in their vaults that are corrupt and when we previously utilized automated scripts designed to re-encrypt vaults when the master password or iteration count is changed, they did not complete,” Toubba said. “These errors were not originally apparent as part of these efforts and, as we have discovered them, we have been working to be able to remedy this and finish the re-encryption.”
Nicholas Weaver, a researcher at University of California, Berkeley’s International Computer Science Institute (ICSI) and lecturer at UC Davis, said LastPass made a huge mistake years ago by not force-upgrading the iteration count for existing users.
“And now this is blaming the users — ‘you should have used a longer passphrase’ — not them for having weak defaults that were never upgraded for existing users,” Weaver said. “LastPass in my book is one step above snake-oil. I used to be, ‘Pick whichever password manager you want,’ but now I am very much, ‘Pick any password manager but LastPass.'”
Asked why LastPass isn’t recommending that users change all of the passwords secured by the encrypted master password that was stolen when the company got hacked last year, Toubba said it’s because “the data demonstrates that the majority of our customers follow our recommendations (or greater), and the probability of successfully brute forcing vault encryption is greatly reduced accordingly.”
“We’ve been telling customers since December of 2022 that they should be following recommended guidelines,” Toubba continued. “And if they haven’t followed the guidelines we recommended that they change their downstream passwords.”
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Celebrating National Hispanic Heritage Month reminds us how the wide range of perspectives and experiences among our employees makes us stronger both as a company and as a steward of the internet. In honor of this month, we are proud to recognize the stories of three of our Hispanic employees, and the positive impact they make at Verisign.
As Verisign’s director of information security, Carlos Ruesta draws inspiration from his father’s community commitment as an agricultural engineer in Peru, working to bring safe food and water to isolated communities. His father’s experiences inform Carlos’ belief in Verisign’s mission of enabling the world to connect online with reliability and confidence, anytime, anywhere and motivates his work as part of a team that ensures trust.
As a leader in our security compliance division, Carlos ensures that his team maintains a robust governance, risk, and compliance framework, translating applicable laws and regulations into security control requirements. “Being part of a team that emphasizes trust, motivates me,” he said. “Management trusts me to make decisions affecting large-scale projects that protect our company. This allows me to use my problem-solving skills and leadership abilities.”
Carlos commends Verisign’s respectful and encouraging environment, which he considers vital in cultivating successful career paths for newcomers navigating the cybersecurity field. He says by recognizing individual contributions and supporting each other’s professional growth, Hispanic employees at Verisign feel a sense of belonging in the workplace and are able to excel in their career journeys.
Alejandro Gonzalez Roman, a senior UX designer at Verisign, combines his artistic talent with technical expertise in his role, collaborating among various departments across Verisign. “My dad is an artist, and still one of my biggest role models,” he said. “He taught me that to be good at anything means to dedicate a lot of time to perfecting your craft. I see art as a way to inspire people to make the world a better place. In my job as a UX designer, I use art to make life a little easier for people.”
As a UX designer, Alejandro strives to make technology accessible to everyone, regardless of background or abilities. He believes that life experiences and cultural knowledge provide individuals with a unique perspective, which he considers an invaluable source of inspiration when designing. And with the Hispanic population being one of the largest minorities in the United States, cultural knowledge is crucial. Understanding how different people interact with technology and integrating cultural insights into the work is essential to good UX design.
Overall, Alejandro is motivated by the strong sense of teamwork at Verisign. “Day-to-day work with our strong team has helped me improve my work” he said. “With collaboration and encouragement, we push each other to be better UX designers. I couldn’t succeed as I have without this amazing team around me.”
Rebecca Bustamante, senior manager of operations analysis, says Verisign’s “people-first” culture is part of her motivation, and she is grateful for the opportunities that allowed her to take on different roles within the company to learn and broaden her skills. “I’ve had opportunities because people believed in my potential and saw my work ethic,” she said. “These experiences have given me the understanding and skills to succeed at the job I have today.”
One of these experiences was joining the WIT@Verisign (Women in Technology) leadership team, which proved instrumental to her personal growth and led to valuable work friendships. In fact, one of her most cherished memories at Verisign includes leading a Verisign Cares team project in Virginia’s Great Falls Park, where she and her coworkers worked together to clear invasive plants and renovate walking paths.
Rebecca sees this type of camaraderie among employees as a crucial part of the people-first culture at Verisign. She particularly commends Verisign’s team leaders who value consistent communication and take the time to listen to people’s stories, which fosters an authentic understanding. This approach makes collaboration more natural and allows teamwork to develop organically. Rebecca emphasizes the significance of celebrating her culture, as it directly influences her job performance and effective communication. But she pointed out that the term “Hispanic” encompasses a wide diversity of peoples and nations. She advocates respect, practices active listening, and promotes a culture celebrating each other’s successes.
These three individuals – as well as their many team members – contribute to Verisign’s efforts to enable and enhance the security, stability, and resiliency of key internet infrastructure every single day.
At Verisign, we recognize the importance of talent and culture in driving an environment that fosters high performance, inclusion, and integrity in all aspects of our work. It’s why recruiting and retaining the very best talent is our continual focus. If you would like to be part of the Verisign Team, please visit Verisign Careers.
The post Verisign Celebrates Hispanic Heritage Month appeared first on Verisign Blog.
Well that's it, Europe is done! I've spent the week in Prague with highlights including catching up with Josef Prusa, keynoting at Experts Live EU and taking a "beer spa" complete with our own endless supply of tap beer. Life is good 🍻
That’s it - we’ve peaked - life is all downhill from here 🤣 🍻 #BeerSpa pic.twitter.com/ezCpUC6XEK
— Troy Hunt (@troyhunt) September 21, 2023
All that and more in this week's video, next week I'll come to you from back home in the sunshine 😎