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Before yesterdaySecurity

This Week in Security News: XORDDoS and Kaiji Botnet Malware Variants Target Exposed Docker Servers and Ripple20 Vulnerabilities Could Impact Millions of IoT Devices

By Jon Clay (Global Threat Communications)
week in security

Welcome to our weekly roundup, where we share what you need to know about the cybersecurity news and events that happened over the past few days. This week, learn about two recently detected variants of existing Linux botnet malware types targeting exposed Docker servers. Also, read about a group of vulnerabilities dubbed Ripple20 that have the potential to critically impact millions of IoT devices across many different industries.

Read on:

The Fear of Vendor Lock-in Leads to Cloud Failures

Vendor lock-in, the fear that by investing too much with one vendor an organization reduces their options in the future, has been an often-quoted risk since the mid-1990s. Organizations continue to walk a fine line with their technology vendors. Ideally, you select a set of technologies that not only meet your current needs but that align with your future vision as well.

How Do I Select a Mobile Security Solution for My Business?

The percentage of companies admitting to suffering a mobile-related compromise has grown, despite a higher percentage of organizations deciding not to sacrifice the security of mobile devices to meet business targets. To make things worse, the C-suite is the most likely group within an organization to ask for relaxed mobile security protocols – despite also being highly targeted by cyberattacks.

Knowing Your Shared Security Responsibility in Microsoft Azure and Avoiding Misconfigurations

Trend Micro is excited to launch new Trend Micro Cloud One™ – Conformity capabilities that will strengthen protection for Azure resources. As with any launch, there is a lot of new information, so we held a Q&A with one of the founders of Conformity, Mike Rahmati. In the interview, Mike shares how these new capabilities can help customers prevent or easily remediate misconfigurations on Azure.

FBI Warns K-12 Schools of Ransomware Attacks via RDP

The US Federal Bureau of Investigation (FBI) this week sent out a security alert to K-12 schools about the increase in ransomware attacks during the coronavirus pandemic, and especially about ransomware gangs that abuse RDP connections to break into school systems.

XORDDoS, Kaiji Botnet Malware Variants Target Exposed Docker Servers

Trend Micro recently detected variants of two existing Linux botnet malware types targeting exposed Docker servers: XORDDoS malware and Kaiji DDoS malware. Having Docker servers as their target is a new development for both XORDDoS and Kaiji; XORDDoS was known for targeting Linux hosts on cloud systems, while recently discovered Kaiji was first reported to affect internet of things (IoT) devices.

Frost & Sullivan Employee, Customer Data for Sale on Dark Web

A group is hawking records of more than 12,000 Frost & Sullivan employees and customers on a hacker folder. According to Cyble CEO Beenu Arora the breach was a result of a misconfigured backup directory on one of Frost & Sullivan’s public-facing servers. The KelvinSecurity Team said they put the information – which includes names, email addresses, company contacts, login names and hashed passwords – for sale in a hacking forum to sound the “alarm” after Frost & Sullivan didn’t respond to the group’s attempt to alert it to the exposed database.

Millions of IoT Devices Affected by Ripple20 Vulnerabilities

Israeli cybersecurity firm JSOF has released information on a group of vulnerabilities dubbed Ripple20. These vulnerabilities have the potential to critically impact millions of internet of things (IoT) devices across many different industries — crucial machines in the medical, oil and gas, transportation, power, and manufacturing industries can be affected by these bugs.

Nvidia Warns Windows Gamers of Serious Graphics Driver Bugs

Graphics chipmaker Nvidia has fixed two high-severity flaws in its graphics drivers. Attackers can exploit the vulnerabilities to view sensitive data, gain escalated privileges or launch denial-of-service (DoS) attacks in impacted Windows gaming devices.

Cyberattacks from the Frontlines: Incident Response Playbook for Beginners

For enterprises, staying competitive in an ever-changing market involves keeping up with the latest technological trends. However, without the parallel development of security infrastructure and robust response, new technology could be used as a conduit for cyberthreats that result in losses. Organizations should aim to prevent these breaches from happening — but having protocols for reducing a breach lifecycle is an essential and realistic approach for dealing with current threats.

OneClass Unsecured S3 Bucket Exposes PII on More than One Million Students, Instructors

An unsecured database belonging to remote learning platform OneClass has exposed information associated with more than a million students in North America who use the platform to access study guides and educational assistance. Data exposed includes full names, email addresses (some masked), schools and universities attended, phone numbers, school and university course enrollment details and OneClass account details.

Guidelines Related to Security in Smart Factories (Part 1) Concepts and Management Systems of IEC62443

During the past decade, various countries and industries have actively developed guidelines and frameworks for OT security. Recently, multiple guidelines have been integrated, and two standards as global standards are IEC62443 and the NIST CSF, SP800 series, from the viewpoint of security in smart factories. In this series, Trend Miro explains the overviews of IEC62443 and NIST CSF, in order to understand their concepts required for security in smart factories.

 8 Cloud Myths Debunked

Many businesses have misperceptions about cloud environments, providers, and how to secure it all. In order to help separate fact from fiction when it comes to your cloud environment, Trend Micro debunks 8 myths to help you confidently take the next steps in the cloud.

Does your organization have an incident response playbook for potential breaches? Share your thoughts in the comments below or follow me on Twitter to continue the conversation: @JonLClay.

The post This Week in Security News: XORDDoS and Kaiji Botnet Malware Variants Target Exposed Docker Servers and Ripple20 Vulnerabilities Could Impact Millions of IoT Devices appeared first on .

Securing Smart Manufacturing

By William "Bill" Malik (CISA VP Infrastructure Strategies)
IIoT

“Alexa, turn on the TV.”

”Get it yourself.”

This nightmare scenario could play out millions of times unless people take steps to protect their IoT devices. The situation is even worse in industrial settings. Smart manufacturing, that is, Industry 4.0, relies on tight integration between IT systems and OT systems. Enterprise resource planning (ERP) software has evolved into supply chain management (SCM) systems, reaching across organizational and national boundaries to gather all forms of inputs, parting out subcomponent development and production, and delivering finished products, payments, and capabilities across a global canvas.

Each of these synergies fulfills a rational business goal: optimize scarce resources across diverse sources; minimize manufacturing, shipping, and warehousing expense across regions; preserve continuity of operations by diversifying suppliers; maximize sales among multiple delivery channels. The supply chain includes not only raw materials for manufacturing, but also third party suppliers of components, outsourced staff for non-core business functions, open source software to optimize development costs, and subcontractors to fulfill specialized design, assembly, testing, and distribution tasks. Each element of the supply chain is an attack surface.

Software development has long been a team effort. Not since the 1970s have companies sought out the exceptional talented solo developer whose code was exquisite, flawless, ineffable, undocumented, and impossible to maintain.  Now designs must be clear across the team, and testing requires close collaboration between architects, designers, developers, and production. Teams identify business requirements, then compose a solution from components sourced from publically shared libraries. These libraries may contain further dependencies on yet other third-party code of unknown provenance. Simplified testing relies on the quality of the shared libraries, but shared library routines may have latent (or intentionally hidden) defects that do not come to life until in a vulnerable production environment. Who tests GitHub? The scope of these vulnerabilities is daunting. Trend Micro just published a report, “Attacks on Smart Manufacturing Systems: A Forward-looking Security Analysis,” that surveys the Industry 4.0 attack surface.

Within the manufacturing operation, the blending of IT and OT exposes additional attack surfaces. Industrial robots provide a clear example. Industrial robots are tireless, precision machines programmed to perform exacting tasks rapidly and flawlessly. What did industry do before robots? Factories either relied on hand-built products or on non-programmable machines that had to be retooled for any change in product specifications. Hand-built technology required highly skilled machinists, who are expensive and require time to deliver. See Figure 1 for an example.

Figure 1: The cost of precision

Non-programmable robots require factory down time for retooling, a process that can take weeks. Before programmable industrial robots, automobile factories would deliver a single body style across multiple years of production. Programmable robots can produce different configurations of materials with no down time. They are used everywhere in manufacturing, warehousing, distribution centers, farming, mining, and soon guiding delivery vehicles. The supply chain is automated.

However, the supply chain is not secure. The protocols industrial robots depend on assumed the environment was isolated. One controller would govern the machines in one location. Since the connection between the controller and the managed robots was hard-wired, there was no need for operator identification or message verification. My controller would never see your robot. My controller would only connect to my robot, so the messages they exchanged needed no authentication. Each device assumed all its connections were externally verified. Even the safety systems assumed the network was untainted and trustworthy. No protocols included any security or privacy controls. Then Industry 4.0 adopted wireless communications.

The move, which saved the cost of laying cable in the factory, opened those networks to eavesdropping and attacks. Every possible attack against industrial robots is happening now. Bad guys are forging commands, altering specifications, changing or suppressing error alerts, modifying output statistics, and rewriting logs. The consequences can be vast yet nearly undetectable. In the current report on Rogue Robots, our Forward-looking Threat Research team, collaborating with the Politecnico di Milano (POLIMI), analyzes the range of specific attacks today’s robots face, and the potential consequences those attacks may have.

Owners and operators of programmable robots should heed the warnings of this research, and consider various suggested remedies. Forewarned is forearmed.

The Rogue Robots research is here: https://www.trendmicro.com/vinfo/us/security/news/internet-of-things/rogue-robots-testing-industrial-robot-security.

The new report, Attacks on Smart Manufacturing Systems: A Forward-looking Security Analysis, is here: https://www.trendmicro.com/vinfo/us/security/threat-intelligence-center/internet-of-things/threats-and-consequences-a-security-analysis-of-smart-manufacturing-systems.

What do you think? Let me know in the comments below, or @WilliamMalikTM.

The post Securing Smart Manufacturing appeared first on .

Getting ATT&CKed By A Cozy Bear And Being Really Happy About It: What MITRE Evaluations Are, and How To Read Them

By Greg Young (Vice President for Cybersecurity)

Full disclosure: I am a security product testing nerd*.

 

I’ve been following the MITRE ATT&CK Framework for a while, and this week the results were released of the most recent evaluation using APT29 otherwise known as COZY BEAR.

First, here’s a snapshot of the Trend eval results as I understand them (rounded down):

91.79% on overall detection.  That’s in the top 2 of 21.

91.04% without config changes.  The test allows for config changes after the start – that wasn’t required to achieve the high overall results.

107 Telemetry.  That’s very high.  Capturing events is good.  Not capturing them is not-good.

28 Alerts.  That’s in the middle, where it should be.  Not too noisy, not too quiet.  Telemetry I feel is critical whereas alerting is configurable, but only on detections and telemetry.

 

So our Apex One product ran into a mean and ruthless bear and came away healthy.  But that summary is a simplification and doesn’t capture all the nuance to the testing.  Below are my takeaways for you of what the MITRE ATT&CK Framework is, and how to go about interpreting the results.

 

Takeaway #1 – ATT&CK is Scenario Based

The MITRE ATT&CK Framework is intriguing to me as it mixes real world attack methods by specific adversaries with a model for detection for use by SOCs and product makers.  The ATT&CK Framework Evaluations do this but in a lab environment to assess how security products would likely handle an attack by that adversary and their usual methods.  There had always been a clear divide between pen testing and lab testing and ATT&CK was kind of mixing both.  COZY BEAR is super interesting because those attacks were widely known for being quite sophisticated and being state-sponsored, and targeted the White House and US Democratic Party.  COZY BEAR and its family of derivatives use backdoors, droppers, obfuscation, and careful exfiltration.

 

Takeaway #2 – Look At All The Threat Group Evals For The Best Picture

I see the tradeoffs as ATT&CK evals are only looking at that one scenario, but that scenario is very reality based and with enough evals across enough scenarios a narrative is there to better understand a product.  Trend did great on the most recently released APT/29/COZY BEAR evaluation, but my point is that a product is only as good as all the evaluations. I always advised Magic Quadrant or NSS Value Map readers to look at older versions in order to paint a picture over time of what trajectory a product had.

 

Takeaway #3 – It’s Detection Focused (Only)

The APT29 test like most Att&ck evals is testing detection, not prevention nor other parts of products (e.g. support).  The downside is that a product’s ability to block the attacks isn’t evaluated, at least not yet.  In fact blocking functions have to be disabled for parts of the test to be done.  I get that – you can’t test the upstairs alarm with the attack dog roaming the downstairs.  Starting with poor detection never ends well, so the test methodology seems to be focused on ”if you can detect it you can block it”.  Some pen tests are criticized that a specific scenario isn’t realistic because A would stop it before B could ever occur.  IPS signature writers everywhere should nod in agreement on that one. I support MITRE on how they constructed the methodology because there has to be limitations and scope on every lab test, but readers too need to understand those limitations and scopes.  I believe that the next round of tests will include protection (blocking) as well, so that is cool.

 

Takeaway #4 – Choose Your Own Weather Forecast

Att&ck is no magazine style review.  There is no final grade or comparison of products.  To fully embrace Att&ck imagine being provided dozens of very sound yet complex meteorological measurements and being left to decide on what the weather will be. Or have vendors carpet bomb you with press releases of their interpretations.  I’ve been deep into the numbers of the latest eval scores and when looking at some of the blogs and press releases out there they almost had me convinced they did well even when I read the data at hand showing they didn’t.  I guess a less jaded view is that the results can be interpreted in many ways, some of them quite creative.  It brings to mind the great quote from the Lockpicking Lawyer review “the threat model does not include an attacker with a screwdriver”.

 

Josh Zelonis at Forrester provides a great example of the level of work required to parse the test outcomes, and he provides extended analysis on Github here that is easier on the eyes than the above.  Even that great work product requires the context of what the categories mean.  I understand that MITRE is taking the stance of “we do the tests, you interpret the data” in order to pick fewer fights and accommodate different use cases and SOC workflows, but that is a lot to put on buyers. I repeat: there’s a lot of nuance in the terms and test report categories.

 

If, in the absence of Josh’s work, if I have to pick one metric Detection Rate is likely the best one.  Note that Detection rate isn’t 100% for any product in the APT29 test, because of the meaning of that metric.  The best secondary metrics I like are Techniques and Telemetry.  Tactics sounds like a good thing, but in the framework it is lesser than Techniques, as Tactics are generalized bad things (“Something moving outside!”) and Techniques are more specific detections (“Healthy adult male Lion seen outside door”), so a higher score in Techniques combined with a low score in Tactics is a good thing.  Telemetry scoring is, to me, best right in the middle.  Not too many alerts (noisy/fatiguing) and not too few (“about that lion I saw 5 minutes ago”).

 

Here’s an example of the interpretations that are valuable to me.  Looking at the Trend Micro eval source page here I get info on detections in the steps, or how many of the 134 total steps in the test were detected.  I’ll start by excluding any human involvement and exclude the MSSP detections and look at unassisted only.  But the numbers are spread across all 20 test steps, so I’ll use Josh’s spreadsheet shows 115 of 134 steps visible, or 85.82%.  I do some averaging on the visibility scores across all the products evaluated and that is 66.63%, which is almost 30% less.  Besides the lesson that the data needs gathering and interpretation, it highlights that no product spotted 100% across all steps and the spread was wide. I’ll now look at the impact of human involvement add in the MSSP detections and the Trend number goes to 91%.  Much clinking of glasses heard from the endpoint dev team.  But if I’m not using an MSSP service that… you see my point about context/use-case/workflow.  There’s effectively some double counting (i.e. a penalty, so that when removing MSSP it inordinately drops the detection ) of the MSSP factor when removing it in the analyses, but I’ll leave that to a future post.  There’s no shortage of fodder for security testing nerds.

 

Takeaway #5 – Data Is Always Good

Security test nerdery aside, this eval is a great thing and the data from it is very valuable.  Having this kind of evaluation makes security products and the uses we put them to better.  So dig into ATT&CK and read it considering not just product evaluations but how your organization’s framework for detecting and processing attacks maps to the various threat campaigns. We’ll no doubt have more posts on APT29 and upcoming evals.

 

*I was a Common Criteria tester in a place that also ran a FIPS 140-2 lab.  Did you know that at Level 4 of FIPS a freezer is used as an exploit attempt? I even dipped my toe into the arcane area of Formal Methods using the GYPSY methodology and ran from it screaming “X just equals X!  We don’t need to prove that!”. The deepest testing rathole I can recall was doing a portability test of the Orange Book B1 rating for MVS RACF when using logical partitions. I’m never getting those months of my life back. I’ve been pretty active in interacting with most security testing labs like NSS and ICSA and their schemes (that’s not a pejorative, but testing nerds like to use British usages to sound more learned) for decades because I thought it was important to understand the scope and limits of testing before accepting it in any product buying decisions. If you want to make Common Criteria nerds laugh point out something bad that has happened and just say “that’s not bad, it was just mistakenly put in scope”, and that will then upset the FIPS testers because a crypto boundary is a very real thing and not something real testers joke about.  And yes, Common Criteria is the MySpace of tests.

The post Getting ATT&CKed By A Cozy Bear And Being Really Happy About It: What MITRE Evaluations Are, and How To Read Them appeared first on .

“We Need COBOL Programmers!” No, You Probably Don’t

By William "Bill" Malik (CISA VP Infrastructure Strategies)

Editor’s note: While this topic isn’t entirely security-specific, Trend Micro leader William Malik, has career expertise on the trending topic and shared his perspective.

——

There was a provocative report recently that the Governor of New Jersey told reporters that the state of New Jersey needed COBOL programmers. The reason was that the number of unemployment claims had spiked, and the legacy system running unemployment claims had failed. That 40-year-old system was written in COBOL, so the conclusion was that the old language had finally given out. Hiring COBOL programmers would let the State update and modernize the application to handle the increase in load.

This might be the problem, but it probably is not. Here’s why.

  1. Software doesn’t wear out, and it doesn’t rust. Any code that’s been running for 40 years is probably rock solid.
  2. Computers have a fixed amount of specific resources: processing power, memory, network capacity, disk storage. If any of these is used up, the computer cannot do any more work.
  3. When a computer application gets more load than it can handle, things back up. Here’s a link to a process that works fine until excessive load leads to a system failure. https://www.youtube.com/watch?v=NkQ58I53mjk Trigger warning – this may be unsettling to people working on assembly lines, or on diets.
  4. Adding more resources must fit the machine architecture proportionately.
  5. Incidentally, throwing a bunch of people at an IT problem usually makes things worse.

From these points, we learn the following lessons.

Software Doesn’t Wear Out

Logic is indelible. A computer program is deterministic. It will do exactly what you tell it to do, even if what you tell it to do isn’t precisely what you meant it to do. Code never misbehaves – but your instructions may be incorrect. That’s why debugging is such a hard problem.

Incidentally, that’s also why good developers usually make lousy testers. The developer focuses her mind on one thing – getting a bunch of silicon to behave. The tester looks for faults, examines edge conditions, limit conditions, and odd configurations of inputs and infrastructure to see how things break. The two mindsets are antithetical.

Once a piece of software has been in production long enough, the mainline paths are usually defect free. In fact, the rest of the code may be a hot mess, but that stuff doesn’t get executed so those defects are latent and do not impact normal processing. Ed Adams published a report in 1984 titled “Optimizing Preventative Service for Software Products” (https://ieeexplore.ieee.org/document/5390362, originally published in the IBM Journal of Research and Development, v 28, n 1). He concluded that once a product has been in production for a sufficient time, it was safer to leave it alone. Installing preventative maintenance was likely to disrupt the system. Most IT organizations know this, having learned the hard way. “If it ain’t broke, don’t fix it” is the mantra for this wisdom.

As a corollary, new software has a certain defect rate. Fixes to that software typically have a defect rate ten times greater. So if a typical fix is large enough, you put in a new bug for every bug you take out.

Computers Are Constrained

All computers have constraints. The relative amount of resources mean some computers are better for some workloads than others. For mainframes, the typical constraint is processing power. That’s why mainframes are tuned to run at 100% utilization, or higher. (How do you get past 100% utilization? Technically, of course, you can’t. But what the measurements are showing you is how much work is ready to run, waiting for available processing power. The scale actually can go to 127%, if there’s enough work ready.)

Different types of computers have different constraints. Mainframes run near 100% utilization – the CPU is the most expensive and constrained resource. PCs on the other hand never get busy. No human can type fast enough to drive utilization above a few percent. The constrained resource on PCs is typically disk storage. That’s why different types of computers do better at different types of work. PCs are great for user interface stuff. Mainframes are perfect for chewing through a million database records. By chance we developed mainframes first; that’s not an indictment of either type, Both are useful.

Computers Can Run Out of Resources

Any IT infrastructure has a design point for load. That is, when you put together a computer you structure it to meet the likely level of demand on the system. If you over-provision it, you waste resources that will never be used. If you under-provision it, you will not meet your service level agreements. So when you begin, you must know what the customers – your users – expect in terms of response time, number of concurrent transactions, database size, growth rates, network transaction load, transaction mix, computational complexity of transaction types, and so on. If you don’t specify what your targets are for these parameters, you probably won’t get the sizing right. You will likely buy too much of one resource or not enough of another.

Note that cloud computing can help – it allows you to dynamically add additional capacity to handle peak load. However, cloud isn’t a panacea. Some workloads don’t flex that much, so you spend extra money for flexibility for a capability that you can provide more economically and efficiently if it were in-house.

Add Capacity in Balance

When I was in high school our physics teacher explained that temperature wasn’t the same as heat. He said “Heat is the result of a physical or chemical reaction. Temperature is simply the change in heat over the mass involved.” One of the kids asked (snarkily) “Then why don’t drag racers have bicycle tires on the back?” The teacher was caught off guard. The answer is that the amount of heat put into the tire is the same regardless of its size, but the temperature was related to the size of the area where the tire touched the road. A bicycle tire has only about two square inches on the pavement, a fat drag tire has 100 square inches or more. So putting the same amount of horsepower spinning the tire will cause the bicycle tire’s temperature to rise about 50 times more than the gumball’s will.

When you add capacity to a computing system, you need to balance related capacity elements or you’ll be wasting money. Doubling the processor’s power (MHz or MIPS) without proportionately increasing the memory or network capacity simply moves the constraint from one place to another. What used to be a system with a flat-out busy CPU now becomes a system that’s waiting for work with a queue at the memory, the disk drive, or the network card.

Adding Staff Makes Things Worse

Increasing any resource creates potential problems of its own, especially of the system’s underlying architecture is ignored. Fore the software development process (regardless of form) one such resource is staff. The book “The Mythical Man-Month” by Fred Brooks (https://www.barnesandnoble.com/w/the-mythical-man-month-frederick-p-brooks-jr/1126893908) discusses how things go wrong.

The core problem is adding more people require strong communications and clear goals. Too many IT projects lack both. I once was part of an organization that consulted on a complex application rewrite – forty consultants, hundreds of developers, and very little guidance. The situation degenerated rapidly when the interim project manager decided we shouldn’t waste time on documentation. A problem would surface, the PM would kick off as task force, hold a meeting, and send everybody on their way. After the meeting, people would ask what specific decisions had been reached, but since there were no minutes, nobody could be sure. That would cause the PM to schedule another meeting, and so on. Two lessons I learned concerns meetings:

  1. If you do not have agenda, you do not have a meeting.
  2. If you do not distribute minutes, you did not have a meeting.

When you add staff, you must account for the extra overhead managing the activities of each person, and establish processes to monitor changes that every participant must follow. Scrum is an excellent way of flattening potentially harmful changes. By talking face to face regularly, the team knows everything that’s going on. Omit those meetings or rely on second-hand reports and the project is already off the rails. All that remains is to see how far things go wrong before someone notices.

In Conclusion …

If you have a computer system that suddenly gets a huge spike in load, do these things first:

  1. Review the performance reports. Look at changes in average queue length, response time, transaction flight time, and any relevant service level agreements or objectives.
  2. Identify likely bottlenecks
  3. Model the impact of additional resources
  4. Apply additional resource proportionately
  5. Continue to monitor performance

If you are unable to resolve the capacity constraints with these steps, examine the programs for internal limitations:

  1. Review program documentation, specifications, service level objectives, workload models and predictions, data flow diagrams, and design documents to understand architectural and design limits
  2. Determine what resource consumption assumptions were built per transaction type, and expected transaction workload mix
  3. Verify current transaction workload mix and resource consumption per transaction type
  4. Design program extension alternatives to accommodate increased concurrent users, transactions, resource demands per transaction class
  5. Model alternative design choices, including complexity, size, and verification (QA cost)
  6. Initiate refactoring based on this analysis

Note that if you do not have (or cannot find) the relevant documentation, you will need to examine the source code. At this point, you may need to bring in a small set of experts in the programming language to recreate the relevant documentation. Handy hint: before you start working on the source code, regenerate the load modules and compare them with the production stuff to identify any patches or variance between what’s in the library and what’s actually in production.

Bringing in a bunch of people before going through this analysis will cause confusion and waste resources. While to an uninformed public it may appear that something is being done, the likelihood is that what is actually being done will have to be expensively undone before the actual core problem can be resolved. Tread lightly. Plan ahead. State your assumptions, then verify them. Have a good plan and you’ll work it out. Remember, it’s just ones and zeros.

What do you think? Let me know in the comments below, or @WilliamMalikTM.

The post “We Need COBOL Programmers!” No, You Probably Don’t appeared first on .

Letter from the CEO: A time of kindness and compassion

By Trend Micro

Dear Customers,

Together, we are facing a truly unprecedented situation and we have all had to adapt to the new reality. The global coronavirus pandemic is affecting our families, our communities, our organizations – indeed, it affects our perspective and way of life. As you certainly have too, at Trend Micro we have been busy over the past few weeks ensuring our employees are safe while also delivering uninterrupted service and protection for our customers. We have made it a priority to help organizations around the globe strengthen their security and ensure business continuity while so many of their employees work remotely.

As a global company with headquarters in Japan, we have been exposed to COVID-19 from the very early days when it first erupted in Asia. We have seen the massive impact this novel coronavirus has had on all of us: from social distancing, to families being separated, illness and even death. Our thoughts and prayers go out to everyone who has been impacted by the virus, directly or indirectly.

The safety of our employees is our first priority and for the last few weeks the vast majority of our employees are all working from home – all 7,000 across 60 countries. It is heartwarming to see the different activities teams have launched to stay connected while being apart: virtual happy hours or morning coffee meetings, online sports classes to stay fit together, movie watching nights and even remote karaoke. I sometimes feel that we are more connected now than ever before.

In the midst of these difficult times, we have also seen the amazing power of positivity and kindness around the world. I am very touched and proud of how our employees, our Trenders, are stepping up even more than usual to engage in acts of generosity and community support. A few examples include:

  • Employee-initiated neighborhood help services such as shopping for the elderly
  • Tools developed to help our medical heroes, for example a 3D printed clip that allows medical staff to wear face masks more comfortably
  • New content for students and parents who are now working from home, developed by our Internet Safety for Kids & Families team
  • Over 60,000 masks donated to our communities
  • Give & Match activities supporting underserved neighborhoods in India and the Philippines, with the company matching each employee donation.

We have also seen Trenders donating some of their accrued paid vacation days to colleagues who might need additional time off to take care of family. There have been thousands of such acts of kindness – likely many more that I’m not even aware of. Knowing the passion of our employees, I know that there are new activities being organized and happening at this exact moment.

In this same spirit, it is very important to me – as well as the entire executive team – that we do the right thing for our employees and our customers during these difficult times, rather than focusing solely on what’s best for our bottom line. We intend to retain all of our employees, and are working to ensure that our teams that work on commission will continue to have a steady income, no matter how business goes. We know that not every company is as fortunate as we are, and many family members of our employees are out of jobs, so our executives have also committed to reducing their salaries if necessary, to ensure that every employee will receive company bonuses for the first half of 2020. If we protect our Trend Micro family, our Trend Micro family can protect and care for their communities.

I understand these times are difficult and while we are celebrating acts of kindness and positivity, many of our friends and families are struggling with health issues and other concerns. Our hearts go out to all those who are affected, to our healthcare workers and all essential employees who help keep our lives going. We thank you from the bottom of our hearts.

Please stay safe – and stay at home!

Kind regards,

Eva Chen

 

The post Letter from the CEO: A time of kindness and compassion appeared first on .

NCSA Small Business Webinar Series

By William "Bill" Malik (CISA VP Infrastructure Strategies)
virus

Working from home? How do you keep your employees cyber-safe and cyber-secure? How do you protect your reputation, profit, and cash flow when you depend on your IT infrastructure as never before?

The National Cyber Security Alliance is hosting a series of webinars for small business owners, and we’re proud to support this effort with guest speakers to share our threat intelligence and security expertise.

The topics will help small companies deal with the challenges of COVID-19. The agenda is at https://staysafeonline.org/event_category/cybersecure-my-business/.

Here’s a quick overview of each session and why it might benefit your organization to tune in.

Telework Cybersecurity Best Practices – April 7: Many small business owners rely on face-to-face meetings with their teams. But, social distancing and work-from-home directives interrupt that way of doing things. In this session, we’ll discuss how to adjust your business to deal with a remote workforce. For some managers, not seeing every member of the team can be unsettling. We’ll talk about ways to overcome that barrier. For many organizations, using remote tools can put an extra burden on your IT gear and staff. We’ll talk about alternatives to lighten that load. And for most organizations, the new way of working can expose new and different information security vulnerabilities. We’ll offer some good practices to reduce your exposure.

Guest speakers from Trend Micro will be Greg Young and Ed Cabrera.

Spring has Sprung! Time for a Digital Spring Cleaning – April 14: One way to cut down on IT resource use is to get rid of unnecessary stuff. This webcast will suggest tactics to reduce the burden on your infrastructure. You will learn about cleaning up your storage, getting off unnecessary email lists, improving your – and your customers’ – privacy, and lowering your attack profile by getting rid of stale applications and services.

E-Commerce Security During COVID-19 – April 21, 2020: Businesses that rely on foot traffic are pivoting to on-line offerings. Restaurants support demand with delivery or curbside pick-up, which both put a strain on your IT resources. Unfortunately, the bad guys are exploiting weaknesses in on-line ordering and payment systems. We’ll talk about measures small businesses should consider to protect their reputation, cash flow, and profits during this transition.

Guest speakers from Trend Micro will be myself and Mitchel Chang.

How to Avoid COVID-19 Scams – May 5, 2020: Bad guys are trying to make money off Covid-19 worries. In this session, Lesley Fair, a Senior Attorney with the Bureau of Consumer Protection at the Federal Trade Commission talks about different kinds of scams and what to do about them, hopefully before anyone gets conned, and what steps you can take if you think you might have gotten stung. Ths session will be repeated on May 26.

Guest speakers from Trend Micro will be myself and Jon Clay.

What Are Phishing, Vishing and Smishing? How Can I Protect My Small Business From These Threats? – May 12, 2020: This session will discuss attacks that can arrive through email, messages, and video chats. Small businesses are targets as well as big firms and the public at large – the bad guys are going anywhere they can to make a (dishonest) buck. You’ll help your employees and customers protect themselves with some good advice, practices, and tools.

Mitchel Chang will be a guest panelist.

How to Avoid COVID-19 Scams – May 26, 2020: A second session of the May 5 discussion. This time Jon Clay and Myla Pilao will be guest speakers from Trend Micro.

Telework Cybersecurity Best Practices – June 9, 2020: A second session of the April 7 event. Greg and Ed will give a repeat performance attendees.

Each session starts at 2:00 PM Eastern time. NCSA will record each session, but you should register to listen in and ask questions live. While the information is tuned to meet the needs of small businesses, individuals at larger organizations, and the general public, will find good ideas and helpful hints an tips to stay safe and cope with this challenging time. We hope to see you soon.

What do you think? Let me know in the comments below or @WilliamMalikTM

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Riding another wave of success for our multi-layered detection and response approach

By Trend Micro

 

The corporate endpoint is a constant battle between cybersecurity white hats and criminal attackers. According to one study from the Ponemon Institute, 68% of organizations were victims of an attack on the endpoint in 2019. The risks and costs associated with undetected threats are immeasurable. Organizations need to detect and respond immediately before any significant damage is done.

In order to do this, CISOs must look beyond the endpoint to also include email, servers, cloud workloads and networks. This is the value of Trend Micro’s XDR platform. We heard feedback on this strategy recently, as Trend Micro was named a Leader in The Forrester Wave™: Enterprise Detection and Response, Q1 2020.

Under fire and over-stretched

Enterprise IT security teams are under unparalleled pressure. On one hand, they’re bombarded with cyber-attacks on a massive scale. Trend Micro detected and blocked over 52 billion such threats in 2019 alone. On the other hand, they’re facing a range of continuously evolving black hat tools and techniques including fileless malware, phishing, and supply chain attacks, that could lead to data theft and service outages. The stakes couldn’t be higher, thanks to an ever-tightening regulatory regime. All of this must be done with workforce challenges: the current cyber skills shortage for North American firms stands at nearly 500,000 workers.

These are the kinds of challenges facing Trend Micro customer MedImpact Healthcare Systems, the largest privately held pharmacy benefit manager (PBM) in the US. Processing more than one million healthcare claims daily, MedImpact must protect two primary data centers, three call centers staffed 24/7, and multiple private network routing centers — all to the strict compliance requirements of HIPAA, PCI DSS and other regulations.

As Frank Bunton, VP, CISO for MedImpact knows, effective endpoint detection and response (EDR) is vital to modern organizations. “EDR accelerates the threat analysis process so we can get to the solution faster,” says Bunton. “Speed to resolution is critical because we see attacks every day on just about every network.”

But MedImpact is similar to a lot of other organizations today in that it also appreciates the need to go beyond the endpoint for critical cross-layer detection and response. “XDR gives us the added confidence that our organization is protected on all fronts. If an endpoint detects a problem, it automatically uploads the suspect object to a tool that analyzes that problem and fixes it. By the time we are aware of an issue, the issue is resolved. There is no way we could manage this much information without extended security automation,” says Bunton.

The future is XDR

This is where XDR comes in. It has been designed to look not just at endpoint detection and response, but also to collect and correlate data from across the organization, including: email, endpoint, servers, cloud workloads, and networks. With this enhanced context, and the power of our AI and expert security analytics, the platform is able to identify threats more easily and contain them more effectively.

This matters to organizations like MedImpact, whose key challenge was “finding security solutions that could communicate with each other and share valuable data in real time.” XDR has visibility across the entire IT environment to detect earlier and with more confidence. It provides a single source of the truth and delivers fewer higher-fidelity alerts to enhance protection and maximize limited IT resources.

But don’t just take our word for it. Forrester gave us a perfect score for product vision, security analytics, performance, market presence and much more. “Trend Micro has a forward-thinking approach and is an excellent choice for organizations wanting to centralize reporting and detection with XDR but have less capacity for proactively threat hunting,” the report concluded.

To find out more… check out the Forrester report on leaders in this space.

Learn more from MedImpact’s success story.

 

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How to Stay Safe as Online Coronavirus Scams Spread

By Trend Micro
Here, we'll take a look at several best practices for protecting kids on the Internet, and how, as a parent or guardian, you can do your part to help safeguard young users' online activities.

Few national emergencies have the ability to strike panic into the populace quite like a virus pandemic. It’s fortunately something most of us have never had to experience, until now. At the time of writing, the number of global confirmed cases of Coronavirus infection, or COVID-19, has reached nearly 174,000 worldwide. Although the official US total currently remains a fraction of that (around 4,000), problems with testing mean many cases are likely to be going unreported here.

This is a difficult time for many Americans, as it is for citizens all over the world. But unfortunately it’s extraordinary global events like this that cyber-criminals look for in order to make their schemes more successful. True to form, they’re using mass awareness of the outbreak and a popular desire for more information on the virus, to trick users into giving away personal information and log-ins, or to unwittingly install malware on their devices.

As organizations enforce remote working to reduce the impact of the virus, many of you will be logging-on from home or your mobile computing devices, which may have fewer built-in protections from such threats. This makes it more important than ever to know how the bad guys are trying to cash in on COVID-19 and what you can do to stay safe.

Here’s a quick guide to the key online threats and security tips:

Phishing for trouble

Decades before COVID-19 burst onto the scene, a different kind of pandemic was spreading across the globe. Phishing messages have been one of the most popular tools in the hackers’ arsenal for years. In fact, Trend Micro blocked nearly 48 billion email-borne threats in 2019, 91% of the total we detected. Phishing is designed to trick the user into handing over their log-ins or personal and financial details, or persuading them to unwittingly download malware. Cyber-criminals typically achieve this by spoofing an email to make it appear as if sent from a legitimate and trustworthy source.

Once a user has been hooked, they are enticed into clicking on a malicious link or opening a malware-laden attachment. This could be anything from a banking trojan designed to steal online banking log-ins, to a piece of ransomware which will lock the user out of their PC until they pay a fee. It could even be cryptojacking malware which sits on the infected machine, quietly mining for Bitcoin while running up large energy bills and slowing down your PC.

The bad news is that phishing messages — whether sent by email, social media, text or messaging app — are getting harder to spot. Many now feature perfect English, and official logos and sender domains. They also often use current newsworthy events to trick the user into clicking. And they don’t get more high-profile than the COVID-19 pandemic.

Depending on how well protected your computing devices are, you may be more likely to receive one of these scam messages than be exposed to the virus itself. So, it pays to know what’s out there.

Watch out for these scams

The phishing landscape is evolving all the time. But here is a selection of some of the most common scams doing the rounds at the moment:

‘Official’ updates

Many of these emails purport to come from official organizations such as the US Center for Disease Control and Prevention (CDC), or the World Health Organization (WHO). They claim to contain key updates on the spread of the virus and must-read recommendations on how to avoid infection. Booby-trapped links and attachments carry malware and/or could redirect users to phishing sites.

Coronavirus map

Sometimes legitimate tools can be hijacked to spread malware. Researchers have spotted a version of the interactive Coronavirus dashboard created by Johns Hopkins University which was altered to contain information-stealing malware known as AZORult. If emails arrive with links to such sites, users should exercise extreme caution.

Corporate updates

Many big brands are proactively contacting their customer base to reassure them of the steps they are taking to keep staff and customers safe from the virus. But here too, the hackers are jumping in with spoof messages of their own purporting to come from the companies you may do business with. FedEx is one such global brand that has been spoofed in this way.

Donations

Another trick is to send phishing emails calling for donations to help fund research into the virus. One, claiming to come from the “Department of Health” has a subject line, “URGENT: Coronavirus, Can we count on your support today?” A key tactic in phishing emails is to create a sense of urgency like this to rush the reader into making hasty decisions.

Click here for a cure

One scam email claims to come from a medical professional and contains details about a vaccine for COVID-19 which has been “hushed up” by global governments. Of course, clicking through to find the non-existent ‘cure’ will bring the recipient nothing but trouble.

Tax refunds

In the UK, users have received emails spoofed to appear as if sent from the government, and promising a tax refund to help citizens cope with the financial shock of the pandemic. As governments in the US and elsewhere start to take more interventionist measures to prop up their economies, we can expect more of these types of phishing email.

How to stay safe

The good news is that there’s plenty you can do to protect you and your family from phishing emails like these. A blend of the following technical and human fixes will go a long way to minimizing the threat:

  • Be cautious of any unsolicited emails/social media messages etc, even if they appear to come from a reputable organization or a known contact.
  • Don’t click through on any links/buttons in unsolicited emails, or download attachments.
  • If an email asks you for personal data, check directly with the sender rather than clicking through and entering those details.
  • Invest in cybersecurity tools from a trusted vendor like Trend Micro, to spot and block scam emails and block malicious downloads and websites.
  • Disable macros in Office files – these are often used by hackers to run malware.

How Trend Micro can help

Fortunately, Trend Micro Security can also help. Among its anti-phishing features are the following:

Antispam for Outlook: includes checks on email sender reputation, employs web threat protection to block malicious URLs in messages, and scans for threats in files attached to email messages.

Fraud Buster: uses leading-edge AI technology to detect fake emails in Gmail and Outlook webmail that don’t contain malicious URLs or attachments, but still pose a risk to the user.

To find out more about how Trend Micro can help keep your family safe from online threats and phishing, go to our Trend Micro Security homepage, or watch our video series: How to Prevent Phishing, Part 1 and Part 2.

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A message from our COO regarding Trend Micro’s Customer commitment during the global Coronavirus Pandemic (COVID-19)

By Trend Micro

The recent outbreak of COVID-19 has affected peoples’ lives across the globe and has quickly swept through and impacted individuals, families, communities, and businesses around the world. At Trend Micro, our number one priority is to ensure that our employees and their families are as safe as possible, and our thoughts are with those who have been affected by the virus.

Our team has spent a great deal of time reviewing options to ensure both the continued protection of our customers and partners, as well as the physical safety of our employees. We realize this situation remains very dynamic, as information continues to change day-to-day, and as such we will continue to provide updates as we learn more, but in the meantime we remain committed to providing the superior service and support that our customers, partners and suppliers have come to expect of our company throughout this situation.

We know the critical role that Trend Micro plays in your organization to keep your company and employees protected. We have taken several measures to ensure that the COVID-19 crisis does not impact your experience with Trend Micro products or services.

Listed below are several actions that the team has taken to date to not only ensure that our employees are safe, but to continue to deliver business “as usual” during this time:

Safety of Employees
Our number one priority is the health and safety of our employees around the globe. To that measure, we have:

  • Abided by local government guidelines: All of our global offices are adhering to guidelines and best practices from the Center for Disease Control (CDC), other global health organizations and local government guidelines.
  • Ability to work from remote locations: Many teams at Trend Micro have worked remotely from all corners of the globe for over a decade. This practice has enabled us to provide you with world-class products and service even in a time of social distancing. With the COVID-19 situation, we have shifted our workforce to virtual/remote wherever it is feasible, and we are maintaining critical onsite operations as needed.  At this time, we have not experienced any major impact to our business operations as a result of this temporary shift, and we will continue to closely monitor and adjust as appropriate to ensure we are continuing to deliver world class security protection and service for our customers and partners.
  • Travel restrictions: We have suspended all international travel, with only essential domestic travel permitted where still allowed (and if the employee is comfortable doing so).  As new restrictions are being placed daily, we will continue to closely monitor this situation and react appropriately.
  • Ongoing Vigilance: A cross-functional team within Trend Micro is closely monitoring all aspects of the crisis and will take prudent, agile, and swift action necessary to ensure the safety of our employees.  We are committed to doing our part to minimize the spread of COVID-19 while ensuring service continuity for you.

 

Continuity of Service
We are committed to ensuring that we continue to support the security needs of your organization, including but not limited to:

  • Product Infrastructure: All Trend products are built upon a highly reliable commercial cloud infrastructure and delivered through a variety of content delivery networks. This includes our ISO 27001-certified SaaS offerings.
  • Support Infrastructure: Our major global support centers have already shifted to remote/virtual operations and are working to ensure the customer experience is as seamless as possible.
  • Flexibility: As with any best-in-class SaaS organization, we are able to perform all systems monitoring and product development remotely.
  • Supply Chain: We are working very closely with our global suppliers and technical content providers/partners to ensure that availability and normal operations of our technology and services are not adversely impacted due to measures that they will have to put into place for combating this issue as well.
  • Resilience: Our R&D, Support and other technology teams are globally dispersed and able to provide you with around the clock access. Though geographically spread out, we are one global, highly coordinated team, dedicated to supporting your business needs. We have been operating in this model for decades, and we consider this to be one of Trend Micro’s inherent strengths for continuing to have a strong operational model in times of crisis such as this.

As an optimistic organization, we believe that because of this unfortunate situation, new ways to work together and incredible innovation will occur and will make us all stronger in the future.

As always, if you have any questions or concerns, please reach out to your local account representative or Trend Micro authorized support contact.   We will continue to watch this situation closely, react accordingly and communicate any substantial changes with our customers and partners.

On behalf of everyone at Trend Micro, thank you for trusting us with your business. We wish health and safety to you and your families, employees, and customers.

 

Sincerely,

Kevin Simzer

Chief Operating Officer

Trend Micro Incorporated

 

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Suddenly Teleworking, Securely

By Greg Young (Vice President for Cybersecurity)

So you suddenly have a lot of staff working remotely. Telework is not new and a good percentage of the workforce already does so. But the companies who have a distributed workforce had time to plan for it, and to plan for it securely.

A Lot of New Teleworkers All At Once

This event can’t be treated like a quick rollout of an application: there are business, infrastructure, and customer security impacts. There will be an increase of work for help desks as new teleworkers wrestle with remote working.

Additionally, don’t compound the problem. There is advice circulating to reset all passwords for remote workers. This opens the door for increased social engineering to attempt to lure overworked help desk staff into doing password resets that don’t comply with policy. Set expectations for staff that policy must be complied with, and to expect some delays while the help desk is overloaded.

Business continuity issues will arise as limited planning for remote workers could max out VPN licenses, firewall capacity, and application timeouts as many people attempt to use the same apps through a narrower network pipe.

Help Staff Make A Secure Home Office

In the best of times, remote workers are often left to their own devices (pun intended) for securing their work at home experience. Home offices are already usually much less secure than corporate offices: weak routers, unmanaged PCs, and multiple users means home offices become an easier attack path into the enterprise.

It doesn’t make sense to have workers operate in a less secure environment in this context. Give them the necessary security tools and operational tools to do their business. Teleworkers, even with a company-issued device, are likely to work on multiple home devices. Make available enterprise licensed storage and sharing tools, so employees don’t have to resort to ‘sketchy’ or weak options when they exceed the limits for free storage on Dropbox or related services.

A Secure Web Gateway as a service is a useful option considering that teleworkers using a VPN will still likely be split tunneling (i.e. not going through corporate security devices when browsing to non-corporate sites, etc.), unlike when they are in the corporate office and all connections are sanitized. That is especially important in cases where a weak home router gets compromised and any exfiltration or other ‘phone home’ traffic from malware needs to be spotted.

A simple way to get this information out to employees is to add remote working security tips to any regularly occurring executive outreach.

Operational Issues

With a large majority of businesses switching to a work-from-home model with less emphasis on in-person meetings, we also anticipate that malicious actors will start to impersonate digital tools, such as ‘free’ remote conferencing services and other cloud computing software.

Having a policy on respecting telework privacy is a good preventative step to minimize the risk of this type of attack being successful. Remote workers may be concerned about their digital privacy when working from home, so any way to inform them about likely attack methods can help.

Any steps to prevent staff trying to evade security measures out of a concern over privacy are likely a good investment.

Crisis Specific Risks

During any major event or crisis, socially engineered attacks and phishing will increase. Human engineering means using any lever to make it a little bit easier for targets to click on a link.

We’re seeing targeted email attacks taking advantage of this. Some will likely use tactics such as attachments named “attached is your Work At Home Allowance Voucher,” spoofed corporate guidelines, or HR documents.

Sadly, we expect hospitals and local governments will see increased targeting by ransomware due the expectation that payouts are likelier during an emergency.

But Hang On – It Is Not All Bad News

The good news is that none of these attacks are  new and we already have playbooks to defend against them. Give a reminder to all staff during this period to be more wary of phishing, but don’t overly depend on user education – back it up with security technology measures. Here are a few ways to do that.

  • Give your remote workers the security and productivity tools they need to protect themselves and their non-corporate IT resources.
  • Include an enterprise managed cloud storage account for work documents so employees don’t find free versions that may not be safe.
  • Enable customers and supply chain partners, who may also be teleworking, to interact with you securely.

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Tax Scams – Everything you need to know to keep your money and data safe

By Trend Micro

Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.

There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.

Let’s take look at some of the main threats out there and what you can do to stay safe.

What do they want?

Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.

The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.

There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.

Look out for these scams

Here’s a round-up of the most popular tactics used by tax scammers today:

Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.

These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.

In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.

Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.

Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.

Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.

What to do

The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.

Here are a few other recommendations:

  • Install anti-malware from a reputable provider to block phishing emails and websites and prevent malware downloads.
  • Be wary of any unsolicited messages purporting to come from your tax preparer or the IRS. Always contact them directly to check whether it’s a genuine communication or not.
  • Don’t click on any links in unsolicited emails, or download attachments.
  • Obtain an Identity Protection PIN from the IRS before filing your taxes. This will prevent fake returns being filed in your name.
  • Alert phishing@irs.gov about any unsolicited emails from IRS scammers.
  • Protect your log-ins with tax preparation companies. Switch on multi-factor authentication (MFA) if available, and/or use a password manager to make your logins hard to guess or crack.

It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.

According to the IRS tax preparers should put the following internal controls in place:

  • Install anti-malware on all web and storage servers and keep their software automatically updated.
  • Encourage the use of unique, strong passwords via a password manager for each account, and deploy multi-factor authentication technology for clients.
  • Encrypt all sensitive files and emails exchanged with strong password protections.
  • Back-up sensitive data regularly to a secure off-site source.
  • Wipe clean/destroy any old hard drives and printers containing sensitive data.
  • Limit access to taxpayer data to staff who need to know.

How Trend Micro can help

Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.

Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:

  • Protects against phishing links in emails that can take you to fraudulent sites. Its Fraud Buster feature for Gmail and Hotmail extends this to webmail.
  • Blocks malicious website downloads and scans for malware hidden in attachments.
  • Protects against ransomware and theft of sensitive data via Folder Shield.
  • Protects and manages strong, unique passwords with Password Manager, which is bundled with Trend Micro Maximum Security.

To find out more, go to our Trend Micro Security website.

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This Week in Security News: February 2020 Patch Tuesday Update and Misconfigured AWS S3 Bucket Leaks 36,000 Inmate Records

By Jon Clay (Global Threat Communications)
week in security

Welcome to our weekly roundup, where we share what you need to know about the cybersecurity news and events that happened over the past few days. This week, learn about the more than 140 February Patch Tuesday updates from Microsoft and Adobe. Also, read about how an unsecured and unencrypted Amazon Simple Storage Service (S3) bucket was found leaking 36,077 inmate records in several U.S. states.

Read on:

February 2020 Patch Tuesday: Microsoft Fixes 99 Vulnerabilities, Adobe 42

This week, patches from Microsoft and Adobe for February were announced. Microsoft released fixes for 99 vulnerabilities – 12 critical, one of which is being exploited in the wild – and Adobe released fixes for 42, most of which are critical, and none actively exploited.

How to Manage Your Privacy On and Off Facebook

Where on Facebook is your privacy most at risk and what can you do to mange these risks? Although Facebook has taken steps to offer users tools to manage their data, such as their recent broad launch of their Off-Facebook Activity tool, they are not always easy to find. This blog from Trend Micro serves as a guide on how to protect your privacy on Facebook.

Emotet Malware Now Hacks Nearby Wi-Fi Networks to Infect New Victims

Emotet, the notorious trojan behind several botnet-driven spam campaigns and ransomware attacks, has found a new attack vector: using already-infected devices to identify new victims that are connected to nearby Wi-Fi networks. According to researchers at Binary Defense, the newly discovered Emotet sample leverages a “Wi-Fi spreader” module to scan Wi-Fi networks, and then attempts to infect devices that are connected to them.

Outlaw Updates Kit to Kill Older Miner Versions, Targets More Systems

Trend Micro discovered that the hacking group Outlaw has been busy developing their toolkit for illicit income sources. While they had been quiet since Trend Micro’s analysis in June, there was an increase in the group’s activities in December, with updates on the kits’ capabilities reminiscent of their previous attacks.

Irving Security Company Spun Out of Trend Micro Lands $26M in Funding

Cysiv announced this week the close of a $26 million Series A financing led by ForgePoint Capital, a top tier venture capital firm that invests in transformative cybersecurity companies. Trend Forward Capital has been actively backing Cysiv and is also participating in this financing. Proceeds will be used to scale business operations and fuel further platform enhancements.

Trickbot, Emotet Use Text About Trump to Evade Detection

Threat actors have been using text from news articles about U.S. President Donald Trump to make malware undetectable. Trickbot samples employing this technique were recently found, while Trend Micro researchers detected Emotet samples using the same method.

Puerto Rico Gov Hit By $2.6M Phishing Scam

According to reports, an email-based phishing scam hit Puerto Rico’s Industrial Development Company, which is a government-owned corporation aimed at driving economic development to the island along with local and foreign investors. The scam email alleged a change to a banking account tied to remittance payments, which is a transfer of money (often by a foreign worker) to an individual in their home country.

Malicious Spam Campaign Targets South Korean Users

The spam campaign, detected by Trend Micro researchers, utilizes attachments compressed through ALZip, an archive and compression tool widely used in South Korea. When decompressed, the attachment is revealed to contain two executable (.EXE) files that carry the information stealer TrojanSpy.

Google Removes 500+ Malicious Chrome Extensions from the Web Store

Google has removed more than 500 malicious Chrome extensions from its official Web Store following a two-month long investigation conducted by security researcher Jamila Kaya and Cisco’s Duo Security team. The removed extensions operated by injecting malicious ads (malvertising) inside users’ browsing sessions.

Dynamic Challenges to Threat Detection and Endpoint Security — and How to Overcome Them

As a result of great technological advancements, our environments are steadily changing. Now more than ever, individuals and organizations rely on technology to make life more dynamic. This reliance on technology and the consequent expanding attack surface are what cybercriminals bank on as they create threats that are meant to trick users and organizations. In this blog, learn how to step up your threat detection and endpoint security.

YouTube, Twitter Hunt Down Deepfakes

YouTube and Twitter have taken measures to clamp down on synthetic and manipulated media, including deepfakes. Deepfakes are media (images, audio, video, etc.) synthetically generated through artificial intelligence and machine learning (AI/ML), which have been exploited in adult videos and propaganda using the faces and voices of unwitting celebrities, politicians, and other well-known figures.

Misconfigured AWS S3 Bucket Leaks 36,000 Inmate Records

An unsecured and unencrypted Amazon Simple Storage Service (S3) bucket was found leaking 36,077 records belonging to inmates of correctional facilities in several U.S. states. The leak, which was discovered by vpnMentor, exposed personally identifiable information (PII), prescription records and details of inmates’ daily activities.

An In-Depth Technical Analysis of CurveBall (CVE-2020-0601)

CVE-2020-0601 is a vulnerability that was discovered by the National Security Agency (NSA) and affects how cryptographic certificates are verified by one of the core cryptography libraries in Windows that make up part of the CryptoAPI system. Dubbed CurveBall or “Chain of Fools,” an attacker exploiting this vulnerability could create their own cryptographic certificates that appear to originate from a legitimate certificate that is trusted by Windows by default.

In your opinion, what was the most noteworthy patch from this month’s update? Share your thoughts in the comments below or follow me on Twitter to continue the conversation: @JonLClay.

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The Everyday Cyber Threat Landscape: Trends from 2019 to 2020

By Trend Micro

The past 12 months have been another bumper year for cybercrime affecting everyday users of digital technology. Trend Micro blocked more than 26.8 billion of these threats in the first half of 2019 alone. The bad news is that there are many more out there waiting to steal your personal data for identity fraud, access your bank account, hold your computer to ransom, or extort you in other ways.

To help you stay safe over the coming year we’ve listed some of the biggest threats from 2019 and some trends to keep an eye on as we hit the new decade. As you’ll see, many of the most dangerous attacks will look a lot like the ones we warned about in 2019.

As we enter 2020 the same rules apply: stay alert, stay sceptical, and stay safe by staying protected.

Top five threats of 2019

Cybercrime is a chaotic, volatile world. So to make sense of the madness of the past 12 months, we’ve broken down the main type of threats consumers encountered into five key areas:

Home network threats: Our homes are increasingly powered by online technologies. Over two-thirds (69%) of US households now own at least one smart home device: everything from voice assistant-powered smart speakers to home security systems and connected baby monitors. But gaps in protection can expose them to hackers. As the gateway to our home networks, routers are particularly at risk. It’s a concern that 83% are vulnerable to attack. There were an estimated 105m smart home attacks in the first half of 2019 alone.

Endpoint threats: These are attacks aimed squarely at you the user, usually via the email channel. Trend Micro detected and blocked more than 26 billion such email threats in the first half of 2019, nearly 91% of the total number of cyber-threats. These included phishing attacks designed to trick you into clicking on a malicious link to steal your personal data and log-ins or begin a ransomware download. Or they could be designed to con you into handing over your personal details, by taking you to legit-looking but spoofed sites. Endpoint threats sometimes include social media phishing messages or even legitimate websites that have been booby-trapped with malware.

Mobile security threats: Hackers are also targeting our smartphones and tablets with greater gusto. Malware is often unwittingly downloaded by users, since it’s hidden in normal-looking Android apps, like the Agent Smith adware that infected over 25 million handsets globally this year. Users are also extra-exposed to social media attacks and those leveraging unsecured public Wi-Fi when using their devices. Once again, the end goal for the hackers is to make money: either by stealing your personal data and log-ins; flooding your screen with adverts; downloading ransomware; or forcing your device to contact expensive premium rate phone numbers that they own.

Online accounts under attack: Increasingly, hackers are after our log-ins: the virtual keys that unlock our digital lives. From Netflix to Uber, webmail to online banking, access to these accounts can be sold on the dark web or they can be raided for our personal identity data. Individual phishing attacks is one way to get these log-ins. But an increasingly popular method in 2019 was to use automated tools that try tens of thousands of previously breached log-ins to see if any of them work on your accounts. From November 2017 through the end of March 2019, over 55 billion such attacks were detected.

Breaches are everywhere: The raw materials needed to unlock your online accounts and help scammers commit identity fraud are stored by the organizations you interact with online. Unfortunately, these companies continued to be successfully targeted by data thieves in 2019. As of November 2019, there were over 1,200 recorded breaches in the US, exposing more than 163 million customer records. Even worse, hackers are now stealing card data direct from the websites you shop with as they are entered in, via “digital skimming” malware.

What to look out for in 2020

Smart homes under siege: As we invest more money in smart gadgets for our families, expect hackers to double down on network attacks. There’s a rich bounty for those that do: they can use an exposed smart endpoint as a means to sneak into your network and rifle through your personal data and online accounts. Or they could monitor your house via hacked security cameras to understand the best time to break in. Your hacked devices could even be recruited into botnets to help the bad guys attack others.

Social engineering online and by phone: Attacks that target user credulity are some of the most successful. Expect them to continue in 2020: both traditional phishing emails and a growing number of phone-based scams. Americans are bombarded by 200 million automated “robocalls” each day, 30% of which are potentially fraudulent. Sometimes phone fraud can shift quickly online; for example, tech support scams that convince the user there’s something wrong with their PC. Social engineering can also be used to extort money, such as in sextortion scams designed to persuade victims that the hacker has and is about to release a webcam image of them in a “compromising position.” Trend Micro detected a 319% increase in these attacks from 2H 2018 to the first half of 2019.

Threats on the move: Look out for more mobile threats in 2020. Many of these will come from unsecured public Wi-Fi which can let hackers eavesdrop on your web sessions and steal identity data and log-ins. Even public charging points can be loaded with malware, something LA County recently warned about. This comes on top of the escalating threat from malicious mobile apps.

All online accounts are fair game: Be warned that almost any online account you open and store personal data in today will be a target for hackers tomorrow. For 2020, this means of course you will need to be extra careful about online banking. But also watch out for attacks on gaming accounts.  Not only your personal identity data and log-ins but also lucrative in-game tokens will become highly sought after. Twelve billion of those recorded 55 billion credential stuffing attacks were directed at the gaming industry.

Worms make a comeback: Computer worms are dangerous because they self-replicate, allowing hackers to spread attacks without user interaction. This is what happened with the WannaCry ransomware attacks of 2017. A Microsoft flaw known as Bluekeep offers a new opportunity to cause havoc in 2020. There may be more out there.

How to stay safe

Given the sheer range of online threats facing computer users in 2020, you’ll need to cover all bases to keep your systems and data safe. That means:

Protecting the smart home with network monitoring solutions, regular checks for security updates on gadgets/router, changing the factory default logins to strong passwords, and putting all gadgets onto a guest network.

Tackling data-stealing malware, ransomware and other worm-style threats with strong AV from a reputable vendor, regular patching of your PC/mobile device, and strong password security (as given below).

Staying safe on the move by always using VPNs with public Wi-Fi, installing AV on your device, only frequenting official app stores, and ensuring you’re always on the latest device OS version. And steer clear of public USB charging points.

Keeping accounts secure by using a password manager for creating and storing strong passwords and/or switching on two-factor authentication where available. This will stop credential stuffing in its tracks and mitigate the impact of a third-party breach of your log-ins. Also, never log-in to webmail or other accounts on shared computers.

Taking on social engineering by never clicking on links or opening attachments in unsolicited emails, texts or social media messages and never giving out personal info over the phone.

How Trend Micro can help

Fortunately, Trend Micro fully understands the multiple sources for modern threats. It offers a comprehensive range of security products to protect all aspects of your digital life — from your smart home, home PCs, and mobile devices to online accounts including email and social networks, as well as when browsing the web itself.

Trend Micro Home Network Security: Provides protection against network intrusions, router hacks, web threats, dangerous file downloads and identity theft for every device connected to the home network.

Trend Micro Security: Protects your PCs and Macs against web threats, phishing, social network threats, data theft, online banking threats, digital skimmers, ransomware and other malware. Also guards against over-sharing on social media.

Trend Micro Mobile Security: Protects against malicious app downloads, ransomware, dangerous websites, and unsafe Wi-Fi networks.

Trend Micro Password Manager: Provides a secure place to store, manage and update your passwords. It remembers your log-ins, enabling you to create long, secure and unique credentials for each site/app you need to sign-in to.

Trend Micro WiFi Protection: Protects you on unsecured public WiFi by providing a virtual private network (VPN) that encrypts your traffic and ensures protection against man-in-the-middle (MITM) attacks.

Trend Micro ID Security (Android, iOS): Monitors underground cybercrime sites to securely check if your personal information is being traded by hackers on the Dark Web and sends you immediate alerts if so.

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How To Get The Most Out Of Industry Analyst Reports

By Trend Micro

Whether you’re trying to inform purchasing decisions or just want to better understand the cybersecurity market and its players, industry analyst reports can be very helpful. Following our recent accolades by Forrester and IDC in their respective cloud security reports, we want to help customers understand how to use this information.

Our VP of cybersecurity, Greg Young, taps into his past experience at Gartner to explain how to discern the most value from industry analyst reports.

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What Worries CISOs Most In 2019

By William "Bill" Malik (CISA VP Infrastructure Strategies)

We recently held a valuable conversation (and a great dinner) with about a dozen senior IT security leaders in Atlanta, Georgia. I was fortunate to attend and discuss what plagues them most.

Here are some of their concerns.

Many face considerable change in their business environments – one third of the companies called out the high pace of acquisitions as a source of risk.

Acquisitions draw down information security resources disproportionately. First, IT security must participate in the due diligence phase, prior to the actual acquisition. Under significant time pressure, and strictly bound by the terms of the governing NDA, the InfoSec team must verify the integrity of the target environment’s IT infrastructure. It must render a judgment on the trustworthiness of the underlying procedures, the competence of the support team, the appropriateness of funding and staffing, the effectiveness of policy and awareness training, the fitness of the security technology judged against the changing mission of the target firm, and the accessibility of crucial information. In regulated industries, the acquirer has to review past certifications, audit findings and recommendations, and earlier security events, including how they were handled, and how the organization effectively integrated lessons learned into its updated way of doing business. Some of the attendees reported an acquisition every six weeks over the past two years or more. This pace requires efficient process maturity and open communication among the team members, and ample trust.

Some CIOs reported the challenge of balancing the executive team’s need to know with the managerial desire to optimize team focus on critical initiatives. In the Boardroom and among the C-suite, IT remains a hot topic and IT security is a known vulnerability. This leads some organizations toward micromanaging the IT security team. As we all know, this inappropriate focus has two costs: first, it distracts the Board and the C-suite from their primary missions. Second, it distracts the people doing the job from their task. One effective tactic some adopted is the weekly – or even daily – newsletter. This document provides the status for ongoing projects, notes about top performers, assessment of newly discovered vulnerabilities, and pointers towards effective risk mitigation the leadership team can bring to their respective operational areas. When a Board member has a question for the team, the CISO can intercept it and post a response through the newsletter.

Many CISOs discussed their challenges with BYOD policies. Some mentioned concerns with GDPR impeding their ability to wipe corporate applications and information from employee-owned devices. It’s unclear how to balance that business requirement with privacy concerns for smart phones. With laptops, one approach is to limit corporate access through a locked-down virtual desktop image accessed through a secure VPN. An evil-minded employee could take a picture of the screen, but that attack works on a corporate laptop just as well.

BEC remains a concern, along with phishing attacks leading to possible ransomware infections. One approach is to ignore emails from new domains – those that are less than two months old. This would exclude email from nearly all attackers; anyone legitimately trying to reach an employee will try again in time.

The meeting was quite open and convivial. It was an honor to participate in the discussion, and I look forward to similar meetings in the future. My thanks to the participants!

What do you think? Let me know in the comments below, or message me @WilliamMalikTM!

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