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Effective collaboration is key to the success of any organization. But perhaps none more so than those working towards the common goal of securing our connected world. That’s why Trend Micro has always been keen to reach out to industry partners in the security ecosystem, to help us collectively build a safer world and improve the level of protection we can offer our customers. As part of these efforts, we’ve worked closely with Microsoft for decades.
Trend Micro is therefore doubly honored to be at the Microsoft Security 20/20 awards event in February, with nominations for two of the night’s most prestigious prizes.
Better together
No organization exists in a vacuum. The hi-tech, connectivity-rich nature of modern business is the source of its greatest power, but also one of its biggest weaknesses. Trend Micro’s mission from day one has been to make this environment as safe as possible for our customers. But we learned early on that to deliver on this vision, we had to collaborate. That’s why we work closely with the world’s top platform and technology providers — to offer protection that is seamless and optimized for these environments.
As a Gold Application Development Partner we’ve worked for years with Microsoft to ensure our security is tightly integrated into its products, to offer protection for Azure, Windows and Office 365 customers — at the endpoint, on servers, for email and in the cloud. It’s all about simplified, optimized security designed to support business agility and growth.
Innovating our way to success
This is a vision that comes from the very top. For over three decades, our CEO and co-founder Eva Chen has been at the forefront of industry leading technology innovation and collaborative success at Trend Micro. Among other things during that time, we’ve released:
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Two awards
We’re delighted to have been singled out for two prestigious awards at the Microsoft Security 20/20 event, which will kick off RSA Conference this year:
Customer Impact
At Trend Micro, the customer is at the heart of everything we do. It’s the reason we have hundreds of researchers across 15 threat centers around the globe leading the fight against emerging black hat tools and techniques. It’s why we partner with leading technology providers like Microsoft. And it’s why the channel is so important for us.
Industry Changemaker: Eva Chen
It goes without saying that our CEO and co-founder is an inspirational figure within Trend Micro. Her vision and strong belief that our only real competition as cybersecurity vendors are the bad guys and that the industry needs to stand united against them to make the digital world a safer place, guides the over 6000 employees every day. But she’s also had a major impact on the industry at large, working tirelessly over the years to promote initiatives that have ultimately made our connected world more secure. It’s not an exaggeration to say that without Eva’s foresight and dedication, the cybersecurity industry would be a much poorer place.
We’re all looking forward to the event, and for the start of 2020. As we enter a new decade, Trend Micro’s innovation and passion to make the digital world a safer place has never been more important.
The post Celebrating Decades of Success with Microsoft at the Security 20/20 Awards appeared first on .
“Alexa, turn on the TV.”
”Get it yourself.”
This nightmare scenario could play out millions of times unless people take steps to protect their IoT devices. The situation is even worse in industrial settings. Smart manufacturing, that is, Industry 4.0, relies on tight integration between IT systems and OT systems. Enterprise resource planning (ERP) software has evolved into supply chain management (SCM) systems, reaching across organizational and national boundaries to gather all forms of inputs, parting out subcomponent development and production, and delivering finished products, payments, and capabilities across a global canvas.
Each of these synergies fulfills a rational business goal: optimize scarce resources across diverse sources; minimize manufacturing, shipping, and warehousing expense across regions; preserve continuity of operations by diversifying suppliers; maximize sales among multiple delivery channels. The supply chain includes not only raw materials for manufacturing, but also third party suppliers of components, outsourced staff for non-core business functions, open source software to optimize development costs, and subcontractors to fulfill specialized design, assembly, testing, and distribution tasks. Each element of the supply chain is an attack surface.
Software development has long been a team effort. Not since the 1970s have companies sought out the exceptional talented solo developer whose code was exquisite, flawless, ineffable, undocumented, and impossible to maintain. Now designs must be clear across the team, and testing requires close collaboration between architects, designers, developers, and production. Teams identify business requirements, then compose a solution from components sourced from publically shared libraries. These libraries may contain further dependencies on yet other third-party code of unknown provenance. Simplified testing relies on the quality of the shared libraries, but shared library routines may have latent (or intentionally hidden) defects that do not come to life until in a vulnerable production environment. Who tests GitHub? The scope of these vulnerabilities is daunting. Trend Micro just published a report, “Attacks on Smart Manufacturing Systems: A Forward-looking Security Analysis,” that surveys the Industry 4.0 attack surface.
Within the manufacturing operation, the blending of IT and OT exposes additional attack surfaces. Industrial robots provide a clear example. Industrial robots are tireless, precision machines programmed to perform exacting tasks rapidly and flawlessly. What did industry do before robots? Factories either relied on hand-built products or on non-programmable machines that had to be retooled for any change in product specifications. Hand-built technology required highly skilled machinists, who are expensive and require time to deliver. See Figure 1 for an example.
Figure 1: The cost of precision
Non-programmable robots require factory down time for retooling, a process that can take weeks. Before programmable industrial robots, automobile factories would deliver a single body style across multiple years of production. Programmable robots can produce different configurations of materials with no down time. They are used everywhere in manufacturing, warehousing, distribution centers, farming, mining, and soon guiding delivery vehicles. The supply chain is automated.
However, the supply chain is not secure. The protocols industrial robots depend on assumed the environment was isolated. One controller would govern the machines in one location. Since the connection between the controller and the managed robots was hard-wired, there was no need for operator identification or message verification. My controller would never see your robot. My controller would only connect to my robot, so the messages they exchanged needed no authentication. Each device assumed all its connections were externally verified. Even the safety systems assumed the network was untainted and trustworthy. No protocols included any security or privacy controls. Then Industry 4.0 adopted wireless communications.
The move, which saved the cost of laying cable in the factory, opened those networks to eavesdropping and attacks. Every possible attack against industrial robots is happening now. Bad guys are forging commands, altering specifications, changing or suppressing error alerts, modifying output statistics, and rewriting logs. The consequences can be vast yet nearly undetectable. In the current report on Rogue Robots, our Forward-looking Threat Research team, collaborating with the Politecnico di Milano (POLIMI), analyzes the range of specific attacks today’s robots face, and the potential consequences those attacks may have.
Owners and operators of programmable robots should heed the warnings of this research, and consider various suggested remedies. Forewarned is forearmed.
The Rogue Robots research is here: https://www.trendmicro.com/vinfo/us/security/news/internet-of-things/rogue-robots-testing-industrial-robot-security.
The new report, Attacks on Smart Manufacturing Systems: A Forward-looking Security Analysis, is here: https://www.trendmicro.com/vinfo/us/security/threat-intelligence-center/internet-of-things/threats-and-consequences-a-security-analysis-of-smart-manufacturing-systems.
What do you think? Let me know in the comments below, or @WilliamMalikTM.
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Intelligent transportation systems (ITS) require harmonization among manufacturers to have any chance of succeeding in the real world. No large-scale car manufacturer, multimodal shipper, or MaaS (Mobility as a Service) provider will risk investing in a single-vendor solution. Successful ITS require interoperable components, especially for managing cybersecurity issues. See https://www.trendmicro.com/vinfo/us/security/news/intelligent-transportation-systems for a set of reports on ITS cybersecurity.
The good news is we now have a standard for automotive cybersecurity, ISA/SAE 21434. This standard addresses all the major elements of connected car security including V2X, reaching from the internals of ECUs and communications busses including CAN to the broader issues of fleet management and public safety. See https://www.iso.org/standard/70918.html for the current draft version of this standard.
Intelligent transport systems rely on complex, contemporary infrastructure elements, including cloud (for data aggregation, traffic analysis, and system-wide recommendations) and 5G (for inter-component networking and real-time sensing). ITS also rely on aging industrial control systems and components, for vehicle detection, weather reporting, and traffic signaling, some dating back forty years or more. This profound heterogeneity makes the cybersecurity problem unwieldy. Automotive systems generally are the most complex public-facing applications of industrial IoT. Any information security problems with them will erode public trust in this important and ultimately critical infrastructure.
Robert Bosch GmbH began working on the first automotive bus architecture in 1986. Automobiles gained increasing electronic functions (smog controls, seat belt monitors, electric window controls, climate controls, and so on). With each new device, the manufacturers had to install additional point-to-point wiring to monitor and control them. This led to increasing complexity, the possibility for error, extended manufacturing time, more costly diagnosis and repair post-sales, and added weight. See Figure 1 for details. By replacing point-to-point wiring with a simple bus, manufacturers could introduce new features connected with one pair of wires for control. This simplified design, manufacturing, diagnosis, and improved quality and maintainability.
Figure 1: CAN Networks Significantly Reduce Wiring (from National Instruments https://www.ni.com/en-us/innovations/white-papers/06/controller-area-network–can–overview.html)
The bus was simple: all devices saw all traffic and responded to messages relevant to them. Each message has a standard format, with a header describing the message content and priority (the arbitration IDs), the body which contains the relevant data, and a cyclic redundancy check (CRC), which is a code to verify that the message contents are accurate. This CRC uses a mathematical formula to determine if any bits have flipped, and for small numbers of errors can correct the message, like a checksum. This is not as powerful as a digital signature. It has no cryptographic power. Every device on the bus can use the CRC algorithm to create a code for messages it sends and to verify the data integrity of messages it receives. Other than this, there is no data confidentiality, authentication, authorization, data integrity, or non-repudiation in CAN bus messages – or any other automotive bus messages. The devices used in cars are generally quite simple, lightweight, and inexpensive: 8-bit processors with little memory on board. Any device connected to the network is trusted. Figure 2 shows the layout of a CAN bus message.
Figure 2: The Standard CAN Frame Format, from National Instruments
Today’s automobiles have more sophisticated devices on board. The types of messages and the services the offer are becoming more complex. In-vehicle infotainment (IVI) systems provide maps, music, Bluetooth connectivity for smartphones and other devices, in addition to increasingly more elaborate driving assistance and monitoring systems all add more traffic to the bus. But given the diversity of manufacturers and suppliers, impeding security measures over the automotive network. No single vendor could today achieve what Robert Bosch did nearly forty years ago. Yet the need for stronger vehicle security is growing.
The ISO/SAE 21434 standard describes a model for securing the supply chain for automotive technology, for validating the integrity of the development process, detecting vulnerabilities and cybersecurity attacks in automotive systems, and managing the deployment of fixes as needed. It is comprehensive. ISO/SAE 21434 builds on decades of work in information security. By applying that body of knowledge to the automotive case, the standard will move the industry towards a safer and more trustworthy connected car world.
But the standard’s value doesn’t stop with cars and intelligent transport systems. Domains far beyond connected cars will benefit from having a model for securing communications among elements from diverse manufacturers sharing a common bus. The CAN bus and related technologies are used onboard ships, in aircraft, in railroad management, in maritime port systems, and even in controlling prosthetic limbs. The vulnerabilities are common, the complexity of the supply chain is equivalent, and the need for a comprehensive architectural solution is as great. So this standard is a superb achievement and will go far to improve the quality, reliability, and trustworthiness of critical systems globally.
What do you think? Let me know in the comments below or @WilliamMalikTM.
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Connected cars are on the move. Globally their number is set to grow 270% between 2018 and 2022 to reach an estimated 125 million in a couple of years. Increasingly, these vehicles are more akin to high-performance mobile computers with wheels than traditional cars, with features including internet access, app-based remote monitoring and management, advanced driver-assistance, and autonomous driving capabilities. But this also leaves them exposed to sensitive data theft and remote manipulation, which could create serious physical safety issues.
This is where a new standard comes in. ISO/SAE 21434 creates detailed guidance for the automotive industry to help it navigate these challenges and reduce reputational and cyber-risk. A new report from Trend Micro details what industry stakeholders need to, along with our recommendations as cybersecurity experts.
Packed with power
Modern automobiles do far more than transport their occupants from A to B. They are filled with computing power, sensors, infotainment systems and connectivity to help improve the car experience, traffic safety, vehicle maintenance and much more. This all creates complexity, which in turn leads to the emergence of cybersecurity gaps.
For example, there are now more than 100 engine control units (ECUs) in many modern vehicles, packed with software to control everything from the engine and suspension to the brakes. By hijacking the execution of any ECU an attacker could move laterally to any target in the vehicle, potentially allowing them to remotely cause life-threatening accidents.
As our report explains, there are three fundamental issues that make securing connected cars challenging:
Vulnerabilities are difficult to patch due to the highly tiered mature of car supply chains, firmware interoperability and long update times. If updates fail, as they can, a vehicle may be left inoperable.
Protocols used for connectivity between ECUs were not designed with security in mind, allowing attackers to conduct lateral movement.
Aftermarket products and services represent a third area of risk exposure. Akin to unsecured IoT devices in the smart home, they can be abused by attackers to pivot to more sensitive parts of the vehicle.
These vulnerabilities have been highlighted in research dating back years, but as connected cars grow in number, real-world attacks are now starting to emerge. Attack scenarios target everything from user applications to network protocols, to the CAN bus, on-board software and more. In short, there’s much for the bad guys to gain and plenty for carmakers to lose.
Here to help
This is where the new standard comes in. ISO/SAE 21434 “Road vehicles – Cybersecurity engineering” is a typically long and detailed document designed to improve automotive cybersecurity and risk mitigation across the entire supply chain — from vehicle design and engineering through to decommissioning.
As a long-time collaborator with the automotive industry, Trend Micro welcomes the new standard as a way to enhance security-by-design in an area coming under the increasing scrutiny of attackers. In fact, eight out of the world’s top 10 automotive companies have adopted Trend Micro solutions for their enterprise IT.
In order to follow ISO/SAE 21434 and protect connected cars, organizations need comprehensive visibility and control of the entire connected car ecosystem, including: vehicle, network and backend systems. They should then consider developing a Vehicle Security Operations Center (VSOC) to manage notifications coming in from all three areas and to create a bird’s eye view of the entire ecosystem.
Consider the following capabilities in each of these key areas:
Vehicle: Detect in-vehicle vulnerabilities and possible exploitation, including those in critical devices that connected the in-vehicle network to outside networks, for instance, in-vehicle infotainment systems (IVI) and telematic control units (TCUs).
Network: Apply network security policy, monitoring traffic to detect and prevent threats including connections between vehicle and backend cloud and data centers.
Backend: Secure data centers, cloud and containers from known and unknown threats and bugs without compromising performance.
Vehicle SOC: Take quick and effective action by correlating threats detected from the endpoint, network, and backend with individual notifications from each, enabling a bird’s eye view of comprehensive elements.
In uncertain times for the industry, it pays to get ahead of the game, and any prospective changes in local laws that the new ISO/SAE standard may encourage. For carmakers looking to differentiate in a tough market, and do the right thing by protecting their customers, Trend Micro is here to help.
To find out more, read the full report here.
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The past few months have seen radical changes to our work and home life under the Coronavirus threat, upending norms and confining millions of American families within just four walls. In this context, it’s not surprising that more of us are spending an increasing portion of our lives online. But this brings with it some familiar cyber-risks. In Part 1 of this mini-series, we explained how cyber-criminals are looking to capitalize on these sweeping changes to society to further their own ends.
Now let’s take a look at what you can do to protect your family, your data, and access to your corporate accounts.
The bad guys are laser-focused on stealing your personal data and log-ins and increasingly see the remote worker as an easy target for leapfrogging into corporate networks. That’s not to mention the potential internet safety risks inherent in bored kids spending more time in front of their screens. To respond, you’ll need to create an equally focused “home security plan” governed by sensible policies and best practices. Here are some of the key areas to consider.
Protect your smart home and router
Increasingly, unprotected smart home devices are being targeted by cyber-criminals to turn into botnets to attack others. They might also provide sophisticated attackers with a stepping-stone into your corporate systems, via the home network. The home router, with its known flaws, is (after the modem) the digital front door to the smart home and the basis for your networking, so it should be first in any security strategy. Consider the following when tackling home network security:
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Secure your home office
Cyber-criminals are primed to take advantage of distracted home workers and potentially less secure PCs/devices. Secure this environment by doing the following:
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Stay safe from phishing
Phishing is the number one tactic used by attackers to trick you into installing malware or handing over your log-ins. Emails, text messages, social media messages and more are spoofed to appear as if sent by a legitimate company or contact. In response:
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Use video conferencing safely
New videoconferencing platforms can introduce risk, especially if you’re not familiar with the default settings. Here’s how to stay safe when video conferencing:
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Stay safe shopping and banking
Next, protect your financial information and stay safe from e-commerce fraud by doing the following:
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Think about online safety for kids
They may be under your roof for more hours of the day than usual, but your children are also likely to be spending more time online. That means you need to have a measured conversation with them about internet safety, backed up with parental controls. Consider the following:
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Mobile security best practices
Finally, sheltering at home has limits, particularly for restless kids. When they go to the store or out to the park, facemasks notwithstanding, they’re likely going to use their mobile devices, just as they’ll continue to do at home. Of course, you’re not exempt either from mobile threats. Ensure mobile security by
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When it comes to protecting the home from security and privacy threats during lockdown, leave no stone unturned. Cyber-criminals will always look for the weak link in the chain and focus their efforts there. Network security is important, but it doesn’t replace the need for protection on each individual device. You’ll need to cover your router, network, smart devices, and all endpoints (PCs, laptops, mobiles and other devices). Here’s how Trend Micro can help:
Trend Micro Home Network Security
Trend Micro Home Network Security provides industry-leading protection against any threats to internet-connected devices in the home. The solution
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Trend Micro Security (PC and Mac)
Trend Micro Security, available in various editions (led by Trend Micro Maximum Security), is Trend’s flagship endpoint security product for consumers. Available for both PCs and Macs, it features AI learning to stop advanced threats. Among a wide range of protections, it includes:
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Trend Micro Mobile Security:
Trend Micro Mobile Security provides endpoint security for all your mobile devices, whether Android or iOS-based.
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Additional Trend Micro Tools:
Network and endpoint security should be supplemented with tools that accomplish specific tasks, such as protecting your internet connections, your passwords, and your identity data. Trend Micro provides
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Maintaining your family’s security and privacy on all their devices during the coronavirus lockdown above all means changing your mindset, to take into account the mix of work and play in the household during the “new normal.” Use these tips and tools during lockdown and you’ll be well on your way to ensuring you and your family’s safety from malicious viruses—both digital and natural.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 2) appeared first on .
Welcome to the new normal. We’re all now living in a post-COVID-19 world characterized by uncertainty, mass home working and remote learning. The lines demarcating normal life have shifted abruptly – perhaps never to return. That’s not the worst that can happen, as we all know, but it does mean we all need to get used to new ways of living, working and studying from home. This has major implications for the online safety, security and privacy of our families.
To help you adapt to these new conditions while protecting what matters most, Trend Micro has developed a two-part blog series on “The New Normal.” Part 1 identifies the scope and specific cyber-threats of the new normal. Part 2 provides security tips and products to help address those threats.
In April, nearly 300 million Americans were estimated to be in government-mandated lockdown. Even as some businesses, municipalities and states begin to relax these rules, experts have warned of subsequent waves of the virus, which could result in new localized lockdowns. In short, a lot of people will continue to work from home, while their children, also at home, attempt to study remotely from their mobile devices.
This has considerable implications for how we spend our time. Without that morning commute to work or school, more of it than ever will involve sitting in front of a desktop, laptop, tablet or smartphone screen. Even the smart TV is enlisted. Dangers include
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Unfortunately, the increase in working from home (WFH), especially for those not used to it, may lead to an increase in risky behavior, such as: using non-approved apps for work; visiting non work-related sites on work devices; and using personal devices to access work resources. Recent global Trend Micro research found that:
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This is not about restricting your freedom to visit the sites you want to visit while at home. It’s about reducing the risk of exposing corporate data and systems to possible malware.
Unsurprisingly, there has also been a major uptick in the volume of cyber-threats targeting home users. With a captive audience to aim at, it’s a huge opportunity for cyber-criminals to steal your log-ins and personal data to sell to fraudsters, or even to steal corporate passwords and information for a potentially bigger pay-off. They are helped by the fact that many home workers may be more distracted than they usually would be at the office, especially if they have young children. Your kids may even share the same laptops or PCs as you, potentially visiting risky sites and/or downloading unapproved apps.
There’s also a chance that, unless you have a corporate machine at home, your personal computing equipment is less secure than the kit you had in the office. Add to that the fact that support from the IT department may be less forthcoming than usual, given that stretched teams are overwhelmed with requests, while themselves struggling to WFH. One recent report claimed that nearly half (47%) of IT security pros have been taken off some or all of their typical security tasks to support other IT-related jobs. In another, only 59% of respondents said they believe their cybersecurity team has the right tools and resources at home to perform their job effectively.
It’s time to step up and take security into your own hands. Stay on the lookout for the following threats.
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So what’s a remote worker/concerned parent to do to protect themselves and the family in the midst of the “new normal?”
Read Part 2 in this mini-series, which we’re publishing simultaneously with Part 1, where we share some best practice advice on how to keep your digital lives and work systems safe from online threats during lockdown—and where we provide tools to help you do just that.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 1) appeared first on .
At Black Hat USA 2020, Trend Micro presented two important talks on vulnerabilities in Industrial IoT (IIoT). The first discussed weaknesses in proprietary languages used by industrial robots, and the second talked about vulnerabilities in protocol gateways. Any organization using robots, and any organization running a multi-vendor OT environment, should be aware of these attack surfaces. Here is a summary of the key points from each talk.
Rogue Automation
Presented at Black Hat, Wednesday, August 5. https://www.blackhat.com/us-20/briefings/schedule/index.html#otrazor-static-code-analysis-for-vulnerability-discovery-in-industrial-automation-scripts-19523 and the corresponding research paper is available at https://www.trendmicro.com/vinfo/us/security/news/internet-of-things/unveiling-the-hidden-risks-of-industrial-automation-programming
Industrial robots contain powerful, fully capable computers. Unlike most contemporary computers, though, industrial robots lack basic information security capabilities. First, at the architectural level, they lack any mechanism to isolate certain instructions or memory. That is, any program can alter any piece of storage, or run any instruction. In traditional mainframes, no application could access, change, or run any code in another application or in the operating system. Even smartphone operating systems have privilege separation. An application cannot access a smartphone’s camera, for instance, without being specifically permitted to do so. Industrial robots allow any code to read, access, modify, or run any device connected to the system, including the clock. That eliminates data integrity in industrial robots and invalidates any audit of malfunctions; debugging becomes exceptionally difficult.
Industrial robots do not use conventional programming languages, like C or Python. Instead, each manufacturer provides its own proprietary programming language. That means a specialist using one industrial robot cannot use another vendor’s machine without training. There are no common information security tools for code validation, since vendors do not develop products for fragmented markets. These languages describe programs telling the robot how to move. They also support reading and writing data, analyzing and modifying files, opening and closing input/output devices, getting and sending information over a network, and accessing and changing status indicators on connected sensors. Once a program starts to run on an industrial robot, it can do anything any fully functional computer can do, without any security controls at all. Contemporary industrial robots do not have any countermeasures against this threat.
Most industrial robot owners do not write their own programs. The supply chain for industrial robot programs involves many third-party actors. See Figure 1 below for a simplified diagram. In each community, users of a particular vendor’s languages share code informally, and rely on user’s groups for hints and tips to solve common tasks. These forums rarely discuss security measures. Many organizations hire third-party contractors to implement particular processes, but there are no security certifications relevant to these proprietary languages. Most programmers learned their trade in an air-gapped world, and still rely on a perimeter which separates the safe users and code inside from the untrusted users and code outside. The languages offer no code scanners to identify potential weaknesses, such as not validating inputs, modifying system services, altering device state, or replacing system functions. The machines do not have a software asset management capability, so knowing where the components of a running program originated from is uncertain.
Figure 1: The Supply Chain for Industrial Robot Programming
All is not lost – not quite. In the short term, Trend Micro Research has developed a static code analysis tool called OTRazor, which examines robotic code for unsafe code patterns. This was demonstrated during our session at Black Hat.
Over time, vendors will have to introduce basic security checks, such as authentication, authorization, data integrity, and data confidentiality. The vendors will also have to introduce architectural restrictions – for instance, an application should be able to read the clock but not change it.. Applications should not be able to modify system files, programs, or data, nor should they be able to modify other applications. These changes will take years to arrive in the market, however. Until then, CISOs should audit industrial robot programs for vulnerabilities, and segment networks including industrial robots, and apply baseline security programs, as they do now, for both internally developed and procured software.
Protocol Gateway Vulnerabilities
Presented at Black Hat, Wednesday, August 5, https://www.blackhat.com/us-20/briefings/schedule/index.html#industrial-protocol-gateways-under-analysis-20632, with the corresponding research paper available here: https://www.trendmicro.com/vinfo/us/security/news/internet-of-things/lost-in-translation-when-industrial-protocol-translation-goes-wrong.
Industry 4.0 leverages the power of automation alongside the rich layer of software process control tools, particularly Enterprise Resource Planning (ERP), and its bigger cousin, Supply Chain Management (SCM). By bringing together dynamic industrial process control with hyper-efficient “just-in-time” resource scheduling, manufacturers can achieve minimum cost, minimum delay, and optimal production. But these integration projects require that IIoT devices speak with other technology, including IIoT from other manufacturers and legacy equipment. Since each equipment or device may have their own communication protocol, Industry 4.0 relies heavily on protocol converters.
Protocol converters are simple, highly efficient, low-cost devices that translate one protocol into another. Protocol converters are ubiquitous, but they lack any basic security capabilities – authentication, authorization, data integrity or data confidentiality – and they sit right in the middle of the OT network. Attackers can subvert protocol converters to hijack the communication or change configuration. An attacker can disable a safety thresholds, generate a denial of service attack, and misdirect an attached piece of equipment.
In the course of this research, we found nine vulnerabilities and are working with vendors to remediate the issues. Through our TXOne subsidiary, we are developing rules and intelligence specifically for IIoT message traffic, which are then embedded in our current network security offerings, providing administrators with better visibility and the ability to enforce security policies in their OT networks.
Protocol converters present a broad attack surface, as they have limited native information security capabilities. They don’t validate senders or receivers, nor do they scan or verify message contents. Due to their crucial position in the middle of the OT network, they are an exceptionally appealing target for malicious actors. Organizations using protocol converters – especially those on the way to Industry 4.0 – must address these weak but critical components of their evolving infrastructure.
What do you think? Let me know in the comments below or @WilliamMalikTM
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Introduction To understand Network Security, it’s imperative that we understand networking fundamentals and networking basics. In this post, we will be learning about networking basics and fundamentals to get started with Network Security. We cannot cover whole networking in a single post so we will be focusing only on core networking concepts needed for network […]
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Introduction The global COVID-19 pandemic has forced individuals and organizations to adopt new ways of doing daily tasks, from working to learning. It has also accelerated the journey to the cloud for many organizations; for others, it has made them more reliant on the cloud. With that move comes a demand for professionals with cloud […]
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Introduction The business world is relocating to the cloud and the trend is strong. It has been predicted that by the end of 2020, 83% of all businesses will be in the cloud and by 2021, the percentage of workloads processed in cloud data centers will reach 94%. By 2022, cloud services will be three […]
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Imagine you’re driving down a highway to get to work. There are other cars on the road, but by and large everyone is moving smoothly at a crisp, legal speed limit. Then, as you approach an entry ramp, more cars join. And then more, and more, and more until all of the sudden traffic has slowed to a crawl. This illustrates a DDoS attack.
DDoS stands for Distributed Denial of Service, and it’s a method where cybercriminals flood a network with so much malicious traffic that it cannot operate or communicate as it normally would. This causes the site’s normal traffic, also known as legitimate packets, to come to a halt. DDoS is a simple, effective and powerful technique that’s fueled by insecure devices and poor digital habits. Luckily, with a few easy tweaks to your everyday habits, you can safeguard your personal devices against DDoS attacks.
The expansion of 5G, proliferation of IoT and smart devices, and shift of more industries moving their operations online have presented new opportunities for DDoS attacks. Cybercriminals are taking advantage, and 2020 saw two of the largest DDoS offensives ever recorded. In 2020, ambitious attacks were launched on Amazon and Google. There is no target too big for cybercriminals.
DDoS attacks are one of the more troubling areas in cybersecurity, because they’re incredibly difficult to prevent and mitigate.. Preventing these attacks is particularly difficult because malicious traffic isn’t coming from a single source. There are an estimated 12.5 million devices that are vulnerable to being recruited by a DDoS attacker.
DDoS attacks are fairly simple to create. All it takes are two devices that coordinate to send fake traffic to a server or website. That’s it. Your laptop and your phone, for example, could be programmed to form their own DDoS network (sometimes referred to as a botnet, more below). However, even if two devices dedicate all of their processing power in an attack, it still isn’t enough to take down a website or server. Hundreds and thousands of coordinated devices are required to take down an entire service provider.
To amass a network of that size, cybercriminals create what’s known as a “botnet,” a network of compromised devices that coordinate to achieve a particular task. Botnets don’t always have to be used in a DDoS attack, nor does a DDoS have to have a botnet to work, but more often than not they go together like Bonnie and Clyde. Cybercriminals create botnets through fairly typical means: tricking people into downloading malicious files and spreading malware.
But malware isn’t the only means of recruiting devices. Because a good deal of companies and consumers practice poor password habits, malicious actors can scan the internet for connected devices with known factory credentials or easy-to-guess passwords (“password,” for example). Once logged in, cybercriminals can easily infect and recruit the device into their cyber army.
These recruited cyber armies can lie dormant until they’re given orders. This is where a specialized server called a command and control server (typically abbreviated as a “C2”) comes into play. When instructed, cybercriminals will order a C2 server to issue instructions to compromised devices. Those devices will then use a portion of their processing power to send fake traffic to a targeted server or website and, voila! That’s how a DDoS attack is launched.
DDoS attacks are usually successful because of their distributed nature, and the difficulty in discerning between legitimate users and fake traffic. They do not, however, constitute a breach. This is because DDoS attacks overwhelm a target to knock it offline — not to steal from it. Usually DDoS attacks will be deployed as a means of retaliation against a company or service, often for political reasons. Sometimes, however, cybercriminals will use DDoS attacks as a smokescreen for more serious compromises that may eventually lead to a full-blown breach.
DDoS attacks are only possible because devices can be easily compromised. Here are three ways you can prevent your devices from participating in a DDoS attack:
Now that you know what a DDoS attack is and how to protect against it, you’re better equipped to keep your personal devices and safe and secure.
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The number of new viruses grows every day. In fact, McAfee registers an average of 1.1 million new malicious programs and potentially unwanted apps (PUA) each day, which contributes to the millions and millions already in existence. While there is no way to know when or how cyberattacks will occur, it’s clear that antivirus software is one of the best ways to ensure you, and your devices, are safe.
Despite its proven strengths, some long-standing myths question the effectiveness of antivirus. To set the record straight, we’ve debunked five of the most common antivirus software myths, so you can rest assured that you are safely navigating the evolving cyber landscape.
We expect a lot from our devices—faster performance every time the latest model is released. As a result, many are reluctant to install apps or software that may jeopardize device performance, including antivirus software.
Many believe that antivirus software will slow down your devices. However, contrary to popular belief, quality antivirus software can improve device performance by using advanced optimizations. It’s this simple: antivirus software conducts regular system-wide scans to identify and prevent viruses and improve performance without compromising efficacy.
To run these scans, antivirus software requires system resources, which is where this myth originates. If you download or operate more than one antivirus program or download the wrong version for your system, then yes, your device will slow to a crawl. That is why it is essential to install one high-quality antivirus software that meets all your devices’ system requirements. Additionally, best-in-class antivirus software can be set to run during specific hours to avoid delays during the busiest times of your day.
The number of malware strains and potentially unwanted applications (PUA) increases every year. It is understandable why people might think that antivirus software cannot protect against them all.
However, antivirus software can provide extensive protection against the majority of malicious programs. It does so in two ways:
Taken together, a known list of threats paired with the unique capabilities of machine learning, data science, and AI for advanced threat detection enable antivirus software to protect against a wide range of existing and evolving threats.
Can you imagine grading your own driving test? You could omit the dreaded three-point turn and pass with flying colors, but the result wouldn’t be as accurate as that of an unbiased evaluator. This same concept applies to evaluating the efficacy of computer security.
It’s easy for a company to set up a test environment where they highlight all the excellent capabilities of their antivirus software and gloss over its shortcomings. It’s equally as easy for a company to commission a third-party to conduct a custom test painting the company in a good light. However, the results will not be as comprehensive or accurate as those from an independent third-party. Additionally, they also will not provide a comparative analysis with other company offerings to help users draw their own conclusions.
Independent third-party test results offer a more thorough evaluation of antivirus software. They also do a better job at evaluating security features. Furthermore, ISO-certified independent third parties lend transparency and credibility to the techniques used and ensure that evaluations align with industry standards.
There is a common belief that Apple products are protected against viruses because cybercriminals often target Windows and Android operating systems. However, Apple devices are just as vulnerable to viruses as any other computer or smartphone. Regardless of your device or operating system—macOS, iOS, Windows, or Android—if it connects to a network, it’s susceptible to viruses.
Windows and Android have long been the dominant operating systems for computers and smartphones. That’s why macOS and iOS have, up until recently, been the lesser focus for cybercriminals. The problem is that cybercriminals want to spread their viruses to the platforms with the largest customer base which just so happens to be Windows and Android. As Apple products continue to grow in popularity, cybercriminals will continue coming out with more viruses specifically targeting Macs, iPhones, and other iOS devices.
Antivirus software is not a guarantee of protection against all viruses. Some malware can and will slip through. This is where antivirus software’s ability to detect and remove malware comes in. Ours comes with a Virus Protection Pledge, which provides a 100% guarantee we’ll remove viruses on your devices, or we’ll give you your money back, all as part of your automatically renewable subscription.
However, viruses and malware are just one form of attack that hackers and bad actors will wage on their victims. They’ll also make attempts at identity theft or likewise try to invade your privacy—with the intent of stealing passwords, account information, and personal information, which could drain your debit cards, damage your credit, or otherwise impersonate you for their financial gain.
In this way, antivirus is just one form of protection. To truly stay safe as possible online, you need online protection software that looks after your identity and privacy as well. McAfee+ Ultimate offers our most comprehensive coverage, with
It is necessary to bust common myths about antivirus software to protect yourself and your family from cyberthreats. By educating yourself and selecting a best-in-class antivirus software that’s further bolstered by identity and privacy protection, you will be well on your way to implementing an effective protection strategy.
The post Myth-busting Antivirus Software Assumptions appeared first on McAfee Blog.
Personal devices and the information they carry are incredibly valuable to their owners. It is only natural to want to protect your device like a royal family fortifying a medieval castle. Unlike medieval castles that depended upon layers and layers of protection (moats, drawbridges, spiky gates, etc.), personal devices thrive on just one defense: a devoted guard called antivirus software.
Increasing your personal device’s security detail with more than one guard, or antivirus software is actually less effective than using a single, comprehensive option. Microsoft operating systems recognize the detriment of running two antivirus software programs simultaneously for real-time protection. Microsoft Windows automatically unregisters additional programs so they do not compete against each other. In theory, if you have a Microsoft device, you could run on-demand or scheduled scans from two different antivirus products without the operating system disabling one of them. But why invest in multiple software where one will do?
If you do not have a Microsoft device, here is what could happen to your device if you run more than one antivirus program at a time, and why you should consider investing in only one top-notch product.
Antivirus programs want to impress you. Each wants to be the one to catch a virus and present you with the culprit, like a cat with a mouse. When antivirus software captures a virus, it locks it in a secure place to neutralize it. If you have two programs running simultaneously, they could engage in a tussle over who gets to scan, report, and remove the virus. This added activity could cause your computer to crash or use up your device’s memory.
Antivirus software quietly monitors and collects information about how your system runs, which is similar to how viruses operate. One software could mark the other as suspicious because real-time protection software is lurking in the background. So, while one antivirus program is busy blowing the whistle on the other, malicious code could quietly slip by.
Additionally, users could be buried under a barrage of red flag notifications about each software reporting the other as suspicious. Some users become so distracted by the onslaught of notifications that they deactivate both programs or ignore notifications altogether, leaving the device vulnerable to real threats.
Running one antivirus software does not drain your battery, and it can actually make your device faster. However, two antivirus programs will not double your operating speed. In fact, it will make it run much slower and drain your battery in the process. With two programs running real-time protection constantly in the background, device performance is extremely compromised.
There is no reason to invest in two antivirus programs when one solid software will more than do the trick to protect your device. Here are some best practices to get the most out of your antivirus software:
One habit you should adopt is backing up your files regularly. You never know when malware could hit and corrupt your data. Add it to your weekly routine to sync with the cloud and back up your most important files to an external hard drive.
Whenever your software prompts you to install an update, do it! New cyber threats are evolving every day, and the best way to protect against them is to allow your software to stay as up-to-date as possible.
Always read your antivirus results reports. These reports let you know the suspicious suspects your software was busy rounding up. It will give you a good idea of the threats your devices face and perhaps the schemes that you unknowingly fell into, such as clicking on a link in a phishing email. This information can also help you improve your online safety habits.
Everyone needs strong antivirus. Yet antivirus alone isn’t enough to beat back today’s threats. Hackers, scammers, and thieves rely on far more tricks than viruses and malware to wage their attacks, and data breaches slip billions of personal and financial records into the hands of bad actors. You’ll want to pair antivirus with further protection that covers your privacy and identity as well.
For example the antivirus included with McAfee+ Ultimate can secure an unlimited number of household devices. Yet it offers far more than antivirus alone with our most comprehensive protection for your privacy, identity, and devices. The full list of features is long, yet you’ll get credit monitoring, dark web monitoring, removal of personal information from risky data broker sites, along with identity theft protection and restoration from a licensed expert if the unexpected happens. In all, it offers a single solution for antivirus, and far more that can protect you from the broad range of threats out there today.
The post Less Is More: Why One Antivirus Software Is All You Need appeared first on McAfee Blog.
Microsoft has shipped an emergency security update affecting most Windows users. This update partially addresses a security vulnerability known as PrintNightmare that could allow remote hackers to take over your system.
PrintNightmare could allow hackers to gain control of your computer. This means hackers could perform malicious activities like installing their own apps, stealing your data, and creating new user accounts.
Microsoft recommends Windows 10, 8.1, and 7 users update their computers through Windows Update as soon as possible. Note that an additional patch will likely be required to fully fix the issue, so expect another update prompt from Microsoft in the days to come.
For extra protection against malware that may result from a hack like this one, we recommend an all-in-one security solution, like McAfee Total Protection or McAfee LiveSafe. If a hacker takes advantage of the exploit and tries to install additional malware, McAfee Total Protection/LiveSafe can help protect against those attempts. Learn more about our online security products here.
PrintNightmare exploits a vulnerability in the Windows Print Spooler service. The step-by-step instructions below will guide you through turning off the service to ensure hackers can no longer exploit the security flaw. The Print Spooler will remain off until the PC is rebooted.
Step 1: Press the Windows key, and type Services, clicking on the Services App
Step 2: Scroll down to the Print Spooler Service
Step 3: Right-click on the Print Spooler Service and click Stop.
The post Microsoft Urges Customers to Update Windows as Soon as Possible appeared first on McAfee Blogs.
Equipping and guiding your digitally connected child is one of the toughest challenges you will face as a parent. As your child grows and changes, so too will their online activities. Friend groups, favorite apps, and online interests can shift from one month to the next, which is why parental controls can be a parent’s best friend.
According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.
That is a lot of time to stroll the streets of cyberspace for entertainment purposes, and it’s only increased since the pandemic.
Striking a balance between screen time and healthy device use is an always-evolving challenge. On the one hand, your child’s device is an essential channel connecting them to their self-identity, peer acceptance, and emotional well-being. On the other hand, that same device is also the door that can bring issues such as cyberbullying, predators, risky behavior, and self-image struggles into your child’s life.
Parental controls are tools that allow parents to set controls on their children’s internet use. Controls include content filters (inappropriate content), usage limits (time controls), and monitoring (tracking activity).
Many of the technology your family already owns or sites your kids visit have basic parental controls (i.e., built-in controls for android and iPhone and social networks such as YouTube). However, another level of parental control comes in software specifically engineered to filter, limit, and track digital activity. These consumer-designed parental controls offer families a higher, more powerful form of protection.
If you are like many parents who land on this blog, you’ve hit a rough patch. You have concerns about your child’s online activity but aren’t sure how to begin restoring balance. Rightly, you want to find the best parental control software and put digital safeguards in place.
Every family dynamic is different, as is every family’s approach to online monitoring. However, most parents can agree that when a negative influence begins to impact the family’s emotional and physical health, exploring new solutions can help get you back on track.
Depending on your child’s age, you may need to consider parental controls if:
1. They don’t respond when you talk to them
If your child is increasingly engrossed in their phone and it’s causing communication issues in your family, you may want to consider software that includes time limits. Connecting with your child during device-free time can improve communication.
2. They’ve started ignoring homework and family responsibilities
There are a lot of reasons grades can plummet, or interests can fade. However, if your child is spending more and more time online, limiting or monitoring what goes on in that time can help restore emotional balance and self-discipline to meet responsibilities.
3. Their browser history shows access to risky content
Innocent online searches can lead to not so innocent results or children may go looking for content simply because they’re curious. Parental controls automatically block age-inappropriate sites and filter websites, apps, and web searches.
4. They won’t give you their device without a fight
If the phone has become the center of your child’s world at the cost of parental respect and family rules, they may be engaged in inappropriate behavior online, connecting with the wrong friends, or struggling with tech balance. With the proper parental controls, a parent can block risky content, view daily activity, and set healthy time limits.
5. They’re losing interest in family outings and other non-digital activities
Poor habits form quietly over time. If your child has dramatically changed their focus in the past three to six months, consider zooming in on why. It may not be technology use, but you may consider an additional layer of protection if it is.
6. They go into another room to respond to a text
While everyone deserves privacy, if constantly sneaking away to communicate with a friend is your child’s new norm, you may consider making some screen time adjustments.
7. They are exhausted
Unbeknownst to parents, kids might be exchanging sleep for screen time. Parental controls can help you nip this unhealthy habit. Setting time limits can help kids experience deeper sleep, better moods, more focus, and more energy.
8. They overshare online
If you browse through your child’s social media and notice their profiles are public instead of private, or if your child tends to overshare personal information, parental controls can help you monitor future activity.
Ideally, we’d all prefer to live in a world where we didn’t need parental controls at all. Unfortunately, that is neither a present nor future reality. So, we recalibrate, keep learning, and keep adding to our parenting skills. As always, we believe the first go-to digital safety tool is investing in consistent open and honest conversation with your child. And the second tool? Yup, reach for the parental controls. While you may hear some hemming and hawing from your kids at first, the peace of mind you gain from having parental controls in place will be worth it.
The post 8 Signs It May Be Time for Parental Controls appeared first on McAfee Blog.
Sadly, online job scams targeting older adults have been an issue for years. However, in a pandemic job market, cybercriminals are working overtime to devise schemes that exploit job seekers’ need for financial security.
According to the Better Business Bureau, Americans lost more than $62 million in employment scams in 2020. In addition, with federal unemployment benefits ending this month, that number is expected to rise as more people head online to look for work.
Online hiring scams can be hard to detect because scammers advertise job opportunities the same way legitimate employers do—via online ads, job sites, and popular social networking channels. They promise job seekers opportunity and hope but are carefully designed to the applicant’s personal information or deceive them into sending money.
Here are just a few examples of online jobs scams targeting older adults and a few ways to avoid becoming a victim.
Last year the Federal Trade Commission (FTC) identified and shut down a scam on LinkedIn in which a company sent potential job candidates a direct message promising a high-paying job still unpublished to the public. The catch? Potential candidates were asked to pay a fee of up to $2,500 to set up the interview. Variations of this scam, using LinkedIn as a channel, may be in play.
Some scammers are getting especially bold and posting job openings using the names, logos, and even staff names from legitimate companies to lure unsuspecting job seekers into fake interviews. After a questionnaire or interview, the company informs the applicant they have the job. From there, they collect personal information as if it’s part of a legitimate onboarding process—only the job doesn’t exist.
A popular scam involves a company offering job seekers a six-figure income working from home with the promise you can “be your own boss “and “set your own schedule.” The catch: Job seekers must first purchase a starter kit or some form of online coaching package to qualify for the “opportunity.” After that, the company can disappear or charge the consumer thousands of dollars more for training that never comes.
According to the BBB, some scams include job seekers submitting personal information to potential employers only to have that information stolen and used for fraudulent schemes. Some scams even involve online interviews that appeared legitimate; only the interviewer didn’t appear on camera. The bogus employer asks for personal data during the interview, including banking information needed for direct depositing a paycheck.
If an employer attempts to hire you by text, email, or a photo-only video interview, beware. Legitimate employers, no matter how small, will have a professional hiring process. Job Search Safety Tips: 1) Call the company to make sure the job offer is legitimate. 2) Verify the name of the company contact through LinkedIn and verify the person with whom you are communicating 3) Consider comprehensive security software to protect your devices from malware sent via phishing emails from potential employers.
A legitimate employer will not ask for money from a potential or new hire. Nor will they ask you to purchase “training” or cash a check for “software” as part of your employment. Job Search Safety Tip: Check the BBB’s Scam Tracker for scams connected to a company.
If an employer sends you a cashier’s check or even a corporate check, know it may not be real, even if your bank accepts it for a deposit (it won’t clear). Various fake check scams can pull in unwitting victims through job posts that advertise positions for merchandise resellers, virtual assistants, mystery shoppers, car wrappers, caregivers, and photographers.
If an employer immediately asks for personal data such as your SSN, birthdate, driver’s license number, etc., chances are it’s a scam. Job Search Safety Tip: 1) Bank-routing information is for direct deposits after you’ve met an employer in person. If you are applying for remote work, wait for a signed offer, be sure to verify the company and the offer before sharing financial information. 2) Consider using a Virtual Private Network, to share any kind of private information regarding employment.
Job scammers target people who are stressed and desperate for work. If the potential employer seems to be pushing you to give information, send money, or take the next step, it may be a scam. Job Search Safety Tip: Slow down and ask yourself, “Does this sound right?” Seek out the opinion of a friend or relative if needed.
Need guidance? Call the AARP Fraud Watch Network helpline toll-free at 877-908-3360. Stay aware of scams targeting seniors at aarp.org/fraudwatchnetwork.
If you are the victim of a scam or attempted scam, report it to the FTC, IC3, FBI, and IdentityTheft.gov.
Finally, remember that legitimate job boards such as Indeed, Monster, and LinkedIn can contain fake companies, bogus jobs, and positions that look incredible that will cause incredible heartache for a job seeker that forges ahead without caution.
The post How to Help Seniors Spot Online Job Scams appeared first on McAfee Blog.
When it comes to identity theft, trust your gut when something doesn’t feel right. Follow up. What you’re seeing could be a problem.
A missing bill or a mysterious charge on your credit card could be the tip of an identity theft iceberg, one that can run deep if left unaddressed. Here, we’ll look at several signs of identity theft that likely need some investigation and the steps you can take to take charge of the situation.
Unfortunately, it can happen in several ways.
In the physical world, it can happen simply because you lost your wallet or debit card. However, there are also cases where someone gets your information by going through your mail or trash for bills and statements. In other more extreme cases, theft can happen by someone successfully registering a change of address form in your name (although the U.S. Postal Service has security measures in place that make this difficult).
In the digital world, that’s where the avenues of identity theft blow wide open. It could come by way of a data breach, a thief “skimming” credit card information from a point-of-sale terminal, or by a dedicated crook piecing together various bits of personal information that have been gathered from social media, phishing attacks, or malware designed to harvest information. Additionally, thieves may eavesdrop on public Wi-Fi and steal information from people who’re shopping or banking online without the security of a VPN.
Regardless of how crooks pull it off, identity theft is on the rise. According to the Federal Trade Commission (FTC), identity theft claims jumped up from roughly 650,000 claims in 2019 to nearly 1.4 million in 2020—practically double. Of the reported fraud cases where a dollar loss was reported, the FTC calls out the following top three contact methods for identity theft:
However, phone calls, texts, and email remain the most preferred contact methods that fraudsters use, even if they are less successful in creating dollar losses than malicious websites, ads, and social media.
Identity thieves leave a trail. With your identity in hand, they can charge things to one or more of your existing accounts—and if they have enough information about you, they can even create entirely new accounts in your name. Either way, once an identity thief strikes, you’re probably going to notice that something is wrong. Possible signs include:
As you can see, the signs of possible identity theft can run anywhere from, “Well, that’s strange …” to “OH NO!” However, the good news is that there are several ways to check if someone is using your identity before it becomes a problem – or before it becomes a big problem that gets out of hand.
The point is that if you suspect fraud, you need to act right away. With identity theft becoming increasingly commonplace, many businesses, banks, and organizations have fraud reporting mechanisms in place that can assist you should you have any concerns. With that in mind, here are some immediate steps you can take:
Whether you spot a curious charge on your bank statement or you discover what looks like a fraudulent account when you get your free credit report, let the bank or business involved know you suspect fraud. With a visit to their website, you can track down the appropriate number to call and get the investigation process started.
Some businesses will require you to file a local police report to acquire a case number to complete your claim. Even beyond a business making such a request, filing a report is still a good idea. Identity theft is still theft and reporting it provides an official record of the incident. Should your case of identity theft lead to someone impersonating you or committing a crime in your name, filing a police report right away can help clear your name down the road. Be sure to save any evidence you have, like statements or documents that are associated with the theft. They can help clean up your record as well.
The FTC’s identity theft website is a fantastic resource should you find yourself in need. Above and beyond simply reporting the theft, the FTC can provide you with a step-by-step recovery plan—and even walk you through the process if you create an account with them. Additionally, reporting theft to the FTC can prove helpful if debtors come knocking to collect on any bogus charges in your name. You can provide them with a copy of your FTC report and ask them to stop.
You can place a free one-year fraud alert with one of the major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. A fraud alert will make it tougher for thieves to open accounts in your name, as it requires businesses to verify your identity before issuing new credit in your name.
A credit freeze goes a step further. As the name implies, a freeze prohibits creditors from pulling your credit report, which is needed to approve credit. Such a freeze is in place until you lift it, and it will also apply to legitimate queries as well. Thus, if you intend to get a loan or new credit card while a freeze is in place, you’ll likely need to take extra measures to see that through. Contact each of the major credit bureaus (Experian, TransUnion, Equifax) to put a freeze in place or lift it when you’re ready.
This can run the gamut from closing any false accounts that were set up in your name, removing bogus charges, and correcting information in your credit report such as phony addresses or contact information. With your FTC report, you can dispute these discrepancies and have the business correct the record. Be sure to ask for written confirmation and keep a record of all documents and conversations involved.
If you receive a notice from the IRS that someone used your identity to file a tax return in your name, follow the information provided by the IRS in the notice. From there, you can file an identity theft affidavit with the IRS. If the notice mentions that you were paid from an employer you don’t know, contact that employer as well and let them know of possible fraud—namely that someone has stolen your identity and that you don’t truly work for them.
Also, be aware that the IRS has specific guidelines as to how and when they will contact you. As a rule, they will most likely contact you via physical mail delivered by the U.S. Postal Service. (They won’t call or apply harassing pressure tactics—only scammers do that.) Identity-based tax scams are a topic all of their own, and for more on it, you can check out this article on tax scams and how to avoid them.
Another downside of identity theft is that it can mark the start of a long, drawn-out affair. One instance of theft can possibly lead to another, so even what may appear to be an isolated bad charge on your credit card calls for keeping an eye on your identity. Many of the tools you would use up to this point still apply, such as checking up on your credit reports, maintaining fraud alerts as needed, and reviewing your accounts closely.
With all the time we spend online as we bank, shop, and simply surf, we create and share all kinds of personal information—information that can get collected and even stolen. The good news is that you can prevent theft and fraud with online protection software, such as McAfee+ Ultimate.
With McAfee+ Ultimate you can:
In all, it’s our most comprehensive privacy, identity, and device protection plan, built for a time when we rely so heavily on the internet to go about our day, whether that’s work, play, or simply getting things done.
Realizing that you’ve become a victim of identity theft carries plenty of emotion with it, which is understandable—the thief has stolen a part of you to get at your money, information, and even reputation. Once that initial rush of anger and surprise has passed, it’s time to get clinical and get busy. Think like a detective who’s building – and closing – a case. That’s exactly what you’re doing. Follow the steps, document each one, and build up your case file as you need. Staying cool, organized, and ready with an answer for any questions you’ll face in the process of restoring your identity will help you see things through.
Once again, this is a good reminder that vigilance is the best defense against identity theft from happening in the first place. While there’s no absolute, sure-fire protection against it, there are several things you can do to lower the odds in your favor. And at the top of the list is keeping consistent tabs on what’s happening across your credit reports and accounts.
The post Top Signs of Identity Theft appeared first on McAfee Blog.
The malware landscape is growing more complex by the minute, which means that no device under your family’s roof—be it Android, iPhone, PC, or Mac—is immune to an outside attack. This reality makes it possible that one or more of your devices may have already been infected. But would you know it?
According to 2021 statistics from the Identity Theft Resource Center (ITRC), the number of data breaches reported has soared by 17 percent over last year. In addition, as reported by McAfee, cybercriminals have been quick to take advantage of the increase in pandemic connectivity throughout 2020. McAfee Labs saw an average of 375 new threats per minute and a surge of hackers exploiting the pandemic through COVID-19 themed phishing campaigns, malicious apps, malware, and more. With Black Friday and Cyber Monday now at hand, we can count on even more new threats.
Often, if your device has been compromised, you know it. Things get wonky. However, with the types of malware and viruses now circulating, there’s a chance you may not even realize it. The malware or virus may be working in the background sending usage details or sensitive information to a third party without disrupting other functions. So, be on the lookout for these tell-tale signs.
If you discover a family device has been compromised, there are several things you can do. 1) Install security software that will help you identify the malware so you can clean your device and protect yourself in the future. 2) Delete any apps you didn’t download, delete risky texts, delete browsing history and empty your cache. 3) In some situations, malware warrants that you wipe and restore your device (Apple or Android) to its original settings. Before doing so, however, do your research and be sure you’ve backed up any photos and critical documents to the cloud. 4) Once you’ve cleaned up your devices, be sure to change your passwords.
The surge in malware attacks brings with it a clear family mandate that if we want to continue to live and enjoy the fantastic benefits of a connected life, we must also work together at home to make online safety and privacy a daily priority.
The post 5 Signs Your Device May be Infected with Malware or a Virus appeared first on McAfee Blog.
With the holidays on the horizon, spirits are high—and it’s those same high spirits that hackers want to exploit. ‘Tis the season for clever social engineering attacks that play on your emotions, designed to trick you into giving up personal info or access to your accounts.
Social engineering attacks unfold much like a confidence scam. A crook takes advantage of someone’s trust, applies a little human psychology to further fool the victim, and then pulls off a theft. Online, a social engineering attack will likely involve a theft attempt of personal or account information that the crook can then use to make purchases, drain accounts, and so forth.
Not at all in the holiday spirit, right? Let’s take a look at some of their top tricks so that you can spot and avoid them.
As said, spirits can get high this time of year. There’s looking forward to gatherings with family and friends, the fun that comes along with hunting for that perfect gift, and the excitement of the holidays overall. And that’s what hackers count on—people getting caught up in the rush of the holidays, to the point where they may not look at emails, offers, shipping notices, and such with a critical eye. That’s how the scammers get their foot in the door.
Some of their favored tricks can look a little like this:
What are the holidays without that trendy “must-get” gift item, the one that’s seemingly out of stock no matter where you look? Scammers are keen on these items as well and will prop up phony ads and storefronts that pretend to sell those items but really don’t. Instead, they’re just a shady way for them to steal your debit or credit card information—or to lift a few bucks out of your pocket in return for nothing.
One way to keep from getting burned by one of these scams is to follow the old adage, “If it looks too good to be true, it probably is.” In this case, crooks are using feelings of scarcity and urgency to get you to bite. Here’s where you can take a moment before you click to do some research.
Answers to these questions can separate the good businesses from the bogus ones.
Like the above, crooks will create a sense of urgency about a hot holiday item or limited time offer. The twist comes when they request payment via a gift card rather than by credit or debit card or other legitimate online payment methods. This request is highly deliberate because gift cards are much like cash. Once the money on the card is spent, it’s gone, and these cards do not offer the same protections that come with other payment methods.
You can avoid this one easily. If anyone asks you to use a gift card as payment, it’s a scam. Gift cards are for gifts, not payment, says the Federal Trade Commission (FTC). If you come across such a scam, you can report it to the FTC as well.
Donating to a charity in someone else’s name is often a popular gift. Much the same, giving a donation to a worthy cause feels particularly good this time of year. Once again, scammers will take advantage of these good intentions by propping up phony charities designed to do nothing more than dupe you out of your money. Whether that’s a flat-out phony charity or one of the many other scam charities that have been known to pocket 90 cents of every dollar donated, this is the time of year to be on the lookout for both.
The advice here is much the same as the advice for avoiding phony businesses and retailers. Do your homework. The Better Business Bureau maintains a listing of charities that can help you make good donation choices. Also, your state government’s charity officials can help you separate good charities from bad—and even file a report if you suspect a scam is at play.
And once again, if a charity is asking for donations in the form of cash, gift cards, or wire transfer, just say no. That’s a surefire sign of a scam.
Scammers know you have packages in transit this holiday season, loaded with gifts that you’re eagerly tracking. Enter another classic scam—the phony shipping notice. The idea is that you already have so many packages on their way that you won’t think twice about opening an email with a “shipping notice” that comes in the form of an attachment. Of course, that attachment is a fake. And it’s loaded with malware.
Too bad for scammers, though. This is another one you can steer clear of rather easily. Don’t open such attachments. Shipping companies will almost certainly send along notices and invoices in the body of an email, not as an attachment. If you have a question, you can always visit the shipper’s website and look up your tracking info there. Likewise, follow up with the customer service department of the company that you purchased the item from in the first place.
While the holidays are a special time for scammers too, there are several things you can do to up the level of your protection now and year ‘round. A quick list includes:
No doubt, the holidays have a feel all to themselves, one which hackers and crooks want to take advantage of. They’ll craft their tricks accordingly and try to twist the good times that roll around at the end of the year into scams that capitalize on your good intentions. As you can see, it’s not too tough to spot them for what they are if you pause and take a moment to scrutinize those emails, offers, and sales. And that’s the thing with the holidays. We can all feel pinched for time at some point or other during this stretch. Look out for their pressure tactics and seemingly clever ways of using social engineering to rip you off. That way, you can spend the holidays focusing on what’s important—your friends and family.
The post Social Engineering: Tis the Season for Tricky Hackers appeared first on McAfee Blog.
Quick mental math challenge: How many Apple Watches can you buy with $118 billion dollars? If you guessed around 296 million watches congrats, you’re smarter than the writer of this blog! We had to use a calculator. The point is that’s the predicted size of the US wearable market by 2028 according to a recent report. That means for as much wearable tech as we have in our lives already, even more, is on the way.
If you own a piece of wearable tech it’s easy to understand why it’s so popular. After all, it can track our fitness, provide contextual help in daily life, and, in the case of hearing aids, even do cool things like sync with Bluetooth. As VR and AR gains a foothold who knows what other incredible tech might be headed our way by 2028? However wearable tech also comes with certain risks. The most prominent: cybercriminals potentially gaining access to your data.
The weakest link in the wearables space is your mobile phone, not the actual wearable device itself. That’s because wearables tend to link to your mobile device over a short-range wireless spectrum known as “Bluetooth.” This spectrum is used to send and receive data between your wearable device and your mobile. That makes your mobile a prime target for hackers.
Most commonly, hackers gain access to the data on your mobile through malware-laden apps. These apps are oftentimes designed to look like popular apps, but with enough differences that they don’t flag copyright suspicion.
Hackers can use these malicious apps to do a variety of things from making phone calls without your permission, sending and receiving texts, and extracting personal information—all potentially without your knowledge. They can also, with the help of your wearable, track your location through GPS and record any health issues you’ve entered into your wearable. The point is: once they have permissions to your mobile device, they have a lot of control and a lot of resources.
The hacker can then use this data to conduct varying forms of fraud. Need a special prescription from your doctor that happens to sell well on the black market? Well, so does the hacker. Going out for a jog in the morning? Good information for a burglar to know. These personal details just scratch the surface of information available for the taking on your mobile devices.
These types of threats aren’t limited to wearables, however. The Internet of Things—the phenomenon of devices connected to the Internet for analysis and optimization—encompasses all sorts of other electronic devices such as washing machines and refrigerators that can put your data at risk as well. But these life-changing devices can be secured through education and industry standards. Two things we’re working on day and night.
Of course, securing the weakest link in your wearables environment, your phone will go a long way towards keeping your data safe. But what happens when your computer, where you store backups of your smartphone, is compromised too? We’ve got you covered with McAfee LiveSafe
service, our comprehensive security solution that provides protection for your entire online life.
The post The Wearable Future Is Hackable. Here’s What You Need To Know appeared first on McAfee Blog.
Editor’s Note: This is the first in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply.
Online banking is for everyone. Or at least it should be.
The benefits of online banking are many for our moms, dads, and grandparents, just as they are for us. Elder adults can deposit checks, pay bills, transfer money to and from investments, and so on, all without needing to leave home. However, our parents and the older people in our lives may face a few hurdles that are holding them back. As a son, daughter, or loved one, there are things you can do to help them clear those hurdles so they can enjoy the convenience of online banking, safely and securely.
What do some of those hurdles look like?
Meanwhile, the digital world continues to evolve apace, particularly with regard to online banking. Between 2018 and 2022, the number of people in the U.S. who use online banking steadily rose to more than 65%, and more than three-quarters of Americans used a mobile device the last time they checked their balance. And as of 2020, nearly two billion people worldwide used online banking, a number that only continues to increase.
This rise in online banking has implications for the elders in our lives. Even if they aren’t active in online banking themselves, their financial information is part of this digital mix. The banks and financial institutions where they keep their savings and funds are digitally connected and digitally accessible. At a minimum, this means that they should take steps to protect themselves and their finances. Yet the upside is here is that we can help them do much more than that—that we can actually help them take advantage of online banking and enjoy its benefits.
Depending on their comfort level, you may want to start by reviewing some basic digital literacy before diving right into online banking. As mentioned above, there’s so much about the internet that we take for granted, and the elders in your life may benefit a little 101-level introduction to the internet.
When you’re both confident that their comfort level with the internet is in the right place, you can move on to the next step—making sure mom and dad have solid online protection in place. This is square one before going online, particularly when you’re banking online. Some basic digital hygiene will help protect their banking and finances. Moreover, it will help protect the other things they do online as well.
The following quick list is a great way to make them far more secure:
That includes the operating system of their computers, smartphones, and tablets, along with the apps that are on them. Many updates include security upgrades and fixes that make it tougher for hackers to launch an attack.
Computers, smartphones, and tablets will have a way of locking them using a PIN, a password, a fingerprint, or the owner’s face. Take advantage of that protection, which is particularly important if that device is lost or stolen.
This is important should they lose their smartphone or believe it’s been stolen. Have them turn on device tracking so that they can locate their phone or even wipe its data and contents remotely if they need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
Protecting your devices with comprehensive online protection software will defend them against the latest virus, malware, spyware and ransomware attacks plus help steer them clear of phishing attacks and malicious websites designed to steal personal and financial information. Also, make sure it offers a password manager like ours does, which can create and store strong, unique passwords for each of their accounts—alleviating the burden of mom and dad remembering them.
With all the personally identifiable information (PII) we create simply by using the internet, tracking and monitoring your PII is essential for preventing identity fraud and theft. The same is true for mom and dad. A strong identity theft protection package will offer cyber monitoring that can detect the misuse of your PII. Our identity protection service takes that protection a step further if the unfortunate happens with $1M coverage for lawyer fees, travel expenses, lost wages, and more.
With their devices and PII more secure, you can move on to the banking portion itself. While there’s so much you can do with online banking, it’s a good idea to take things one at a time. Some elders aren’t sure how to sign up for online banking with their financial institution, so you can start there. Take them through the setup process (using that strong, unique password as mentioned above) and simply get them going.
From there, they can familiarize themselves with the layout of banking site or app they’re using. A straightforward task like checking account balances is a great way to do just that. After their comfort level with the site or app tales root, you can move on to other things they can do online, like pay bills online, deposit a paper check with their phone, and review their statements for any discrepancies.
Another thing that may help put your folks at ease is to let them know you’re there to help. Questions will inevitably come up, and it’ll be a great comfort to them knowing that you’re around to lend them a quick answer as needed.
For example, let’s talk about spotting possible discrepancies in their statements. Some account entries may look a little strange because the name of a business does not always match the way it appears in a bank or credit card statement. This may lead to questions about the purchase—was it something they made? Is it a legitimate charge? These are answers you can help them track down.
Related, online banking provides our parents with a powerful tool against identity theft and fraud. By reviewing account statements closely, they can potentially spot bogus charges and purchases before they become a larger, and more costly, problem. (For a great primer on the topic, read and share this article that covers identity theft and fraud, along with steps to prevent it.)
Several different banks offer resources specifically for elder bankers. The offerings will of course vary from bank to bank, yet you may find that they have videos and information on their websites designed to make online banking easier. Likewise, they may offer special services that mom and dad may qualify for. In all, feel free to lean on their bank for assistance as needed. They’re there to help.
You can also look into independent resources as well, such as the AARP and “Ready, Set, Bank,” which both provide a wealth of videos and articles about online banking.
As kids, grandkids, and younger loved ones, there’s plenty we can do to help the elders in our lives enjoy online banking with confidence. Shoring up their security, starting them easy, and then being there to answer questions can help them clear the hurdles of familiarity and trust they face.
Just as they’ve guided you through the ins and outs of life, here’s a chance to return the favor. What’s more, it’s yet another way you can spend time together, whether in person or over a call. And that’s a good thing.
The post Helping Mom & Dad: Online Banking appeared first on McAfee Blog.
Let’s play a game. Go to the Photos app on your phone and look at the total number of videos and images on your device – all those precious memories of family vacations, clips from your favorite concert, and countless snapshots of your furry companion. Next, open your laptop or desktop and check to see how many documents you have saved — perhaps all the research reports you have saved to defend your graduate thesis or an important slideshow you’re presenting to your boss on Monday. If you had to guess, would you say the total number of these various pieces of data is into the thousands? Now imagine if all this data was suddenly gone. What would you do?
You might be thinking, “That will never happen to me.” However, this situation is more common than you think. More than 60 million computers will fail worldwide this year, and over 200,000 smartphones are lost or stolen every year. That’s why we’re celebrating World Backup Day by sharing how you can properly back up your files and find peace of mind knowing that your data is safe and sound.
A backup is a separate copy of your important and sentimental digital files and information. Storing all that data in one place, like a personal computer or smartphone, can prove unsafe. Creating another copy of that data through a backup will ensure that it’s stored and kept safe somewhere else should your device get wiped or stolen.
It’s important to recognize that data loss isn’t something that only happens to huge corporations or unsuspecting victims in spy movies. Everyone is susceptible to data loss or theft and backing up that data is an easy step to protect all your information and prevent cybercriminals from taking what isn’t theirs.
Data is one of the most important assets in the modern world. As we illustrated earlier, people collect countless files that contain valuable information they want to keep safe. Luckily, there are two common and inexpensive ways that a user can store their data and their ever-important backups.
Although “the cloud” became a major buzzword years ago, its definition is still cloudy for some folks. The cloud exists in remote data centers that you can access via the internet. Any data you’ve uploaded to the cloud exists on dedicated servers and storage volumes housed in distant warehouses, often situated on campuses full of such warehouses. Data centers are owned by cloud service providers, who are responsible for keeping the servers up and running.
To keep your data physically safe from theft and destruction, and to make sure it’s available whenever you want to access it, data centers run extensive cooling systems to keep the electronics from overheating and have at least one backup generator in case of power outages. But how do they make sure that this data is secure in the cybersphere? Cloud systems use authentication processes like usernames and passwords to limit access, and data encryption to protect data that is stolen or intercepted. However, it’s important to remember that passwords can be hacked. Typically, the service provider holds the encryption keys to your data, meaning that rogue employees could, theoretically, access it. Likewise, your data could also potentially be searched and seized by government entities.
This begs the question: Trust or don’t trust? Because cloud storage companies live and die by their reputation, you can rest assured knowing that they go to great lengths to use the most advanced security techniques and provide the most reliable service possible. To help ensure the security of your data should you choose to store or back it up to the cloud, keep anything truly sensitive in a private cloud behind a firewall.
With an external hard drive, you can manually back up all your data and files yourself onto a physical device that you can access anytime. These drives are a reliable way to achieve data redundancy. An external hard drive doesn’t rely on internet access like cloud-based services and is an easy fix when transferring data to a new device. However, using external hard drives requires a more hands-on approach to backing up your data. It’s your responsibility to regularly perform backups yourself and store your hard drive in a safe location. While cloud solutions offer huge amounts of storage, storage space on hard drives are limited, so you may have to purchase more than one device. Look for an external drive with at least a terabyte of space to accommodate all your data, which tends to accumulate quickly.
As you’re cleaning out your garage and tidying up your home, take the same care to do some digital spring cleaning this World Backup Day. Give your devices, apps, and online accounts a good decluttering and gain more peace of mind knowing that all your valuable data is stored in a safe, secure place … and that you have a backup in case something goes awry. Remember, proactivity goes a long way toward shoring up your cybersecurity and protecting your information.
The post It’s World Backup Day! Here’s How You Can Preserve Your Files appeared first on McAfee Blog.
As an avid internet surfer, you’ve most likely heard of cookies. No, we’re not talking about the ones filled with chocolate chips. We’re talking about the ones that allow you to log in to your favorite websites. Cookies may impact your online security, so check out these tips to manage them and keep your online accounts safe.
Ever wonder how a website saves the items you placed in your shopping cart last week, even though you closed the tab before making the purchase? This is made possible by cookies. According to the Federal Trade Commission, a cookie is information saved by your web browser. When you visit a website, the site may place a cookie on your web browser so it can recognize your device in the future. If you return to that site later, it can read that cookie to remember you from your last visit, keeping track of your activities over time.1
Cookies come in either the first-party or third-party variety. There’s no difference between the two in how they function, but rather in where and how you encountered them. First-party cookies belong to sites you visited first-hand in your browser. Third-party cookies, or “tracking cookies,” generally come from third-party advertising websites.
Although cookies generally function the same, there are technically two different types of cookies. Magic cookies refer to packets of information that are sent and received without changes. Historically, this would be used to log in to a computer database system, such as an internal business network. This concept predates the modern cookie we use today.
HTTP cookies are a repurposed version of the magic cookie built for internet browsing and managing online experiences. HTTP cookies help web developers give you more personalized, convenient website experiences. They allow sites to remember you, your website logins, and shopping carts so you can pick back up where you left off from your last visit. However, cybercriminals can manipulate HTTP cookies to spy on your online activity and steal your personal information.
Cookie hijacking (also known as session hijacking) is typically initiated when a cybercriminal sends you a fake login page. If you click the fake link, the thief can steal the cookie and capture anything you type while on the fraudulent website. Like a phishing attack, cookie hijacking allows a cybercriminal to steal personal information like usernames, passwords, and other important data held within the cookie. If you enter your information while on the fake website, the criminal can then put that cookie in their browser and impersonate you online. They may even change your credentials, locking you out of your account.
Sometimes, criminals initiate cookie hijacking attacks without a fake link. If you’re browsing on an unsecured, public Wi-Fi connection, hackers can easily steal your data that’s traveling through the connection. This can happen even if the site is secure and your username and password are encrypted.
Because the data in cookies doesn’t change, cookies themselves aren’t harmful. They can’t infect computers with viruses or malware. But if your cookies are hijacked as part of a cyberattack, a criminal could gain access to your browsing history and use cookies as the key to enter your locked accounts. For example, a hacker may steal your identity or confidential company information, purchase items in your online shopping carts, or loot your bank account.
Preventing cookie hijacking attacks can allow you to browse the internet with greater peace of mind. Follow these tips to not only safeguard your personal information but to also enhance your browsing experience:
Make it a habit to clear your cookie cache regularly to prevent cookie overload, which could slow your search speeds. Also, almost every browser has the option to enable/disable cookies on your computer. So if you don’t want them at all, your browser’s support section can walk you through how to disable them.
Although it’s convenient to not have to re-type your credentials into a website you frequently visit, autofill features could make it easier for a criminal to extract your data with cookie hijacking. Plus, autofill is risky if your physical device falls into the wrong hands. To browse more securely without having to constantly reenter your passwords, use a password manager like McAfee True Key. True Key makes it so you only have to remember one master password, and it encrypts the rest in a vault protected by one of the most secure encryption algorithms available.
Strong, unique passwords for each of your accounts, updated regularly, offer ample protection against hackers. Multi-factor authentication (MFA) adds yet another layer of security by double-checking your identity beyond your username and password, usually with a texted or emailed code. When your accounts offer MFA, always opt in.
Criminals can hijack your cookies if you’re browsing on an unsecured, public Wi-Fi connection. To prevent a criminal from swiping your data, use a virtual private network (VPN), a service that protects your data and privacy online. A VPN creates an encrypted tunnel that makes you anonymous by masking your IP address while connecting to public Wi-Fi hotspots. This is a great way to shield your information from online spies while you’re banking, shopping, or handling any kind of sensitive information online.
McAfee LiveSafe is an antivirus solution that protects your computer and mobile devices from suspicious web cookies by:
The post What Are Browser Cookies and How Do I Manage Them? appeared first on McAfee Blog.
The U.S. Department of Justice (DOJ) recently revised its policy on charging violations of the Computer Fraud and Abuse Act (CFAA), a 1986 law that remains the primary statute by which federal prosecutors pursue cybercrime cases. The new guidelines state that prosecutors should avoid charging security researchers who operate in “good faith” when finding and reporting vulnerabilities. But legal experts continue to advise researchers to proceed with caution, noting the new guidelines can’t be used as a defense in court, nor are they any kind of shield against civil prosecution.
In a statement about the changes, Deputy Attorney General Lisa O. Monaco said the DOJ “has never been interested in prosecuting good-faith computer security research as a crime,” and that the new guidelines “promote cybersecurity by providing clarity for good-faith security researchers who root out vulnerabilities for the common good.”
What constitutes “good faith security research?” The DOJ’s new policy (PDF) borrows language from a Library of Congress rulemaking (PDF) on the Digital Millennium Copyright Act (DMCA), a similarly controversial law that criminalizes production and dissemination of technologies or services designed to circumvent measures that control access to copyrighted works. According to the government, good faith security research means:
“…accessing a computer solely for purposes of good-faith testing, investigation, and/or correction of a security flaw or vulnerability, where such activity is carried out in a manner designed to avoid any harm to individuals or the public, and where the information derived from the activity is used primarily to promote the security or safety of the class of devices, machines, or online services to which the accessed computer belongs, or those who use such devices, machines, or online services.”
“Security research not conducted in good faith — for example, for the purpose of discovering security holes in devices, machines, or services in order to extort the owners of such devices, machines, or services — might be called ‘research,’ but is not in good faith.”
The new DOJ policy comes in response to a Supreme Court ruling last year in Van Buren v. United States (PDF), a case involving a former police sergeant in Florida who was convicted of CFAA violations after a friend paid him to use police resources to look up information on a private citizen.
But in an opinion authored by Justice Amy Coney Barrett, the Supreme Court held that the CFAA does not apply to a person who obtains electronic information that they are otherwise authorized to access and then misuses that information.
Orin Kerr, a law professor at University of California, Berkeley, said the DOJ’s updated policy was expected given the Supreme Court ruling in the Van Buren case. Kerr noted that while the new policy says one measure of “good faith” involves researchers taking steps to prevent harm to third parties, what exactly those steps might constitute is another matter.
“The DOJ is making clear they’re not going to prosecute good faith security researchers, but be really careful before you rely on that,” Kerr said. “First, because you could still get sued [civilly, by the party to whom the vulnerability is being reported], but also the line as to what is legitimate security research and what isn’t is still murky.”
Kerr said the new policy also gives CFAA defendants no additional cause for action.
“A lawyer for the defendant can make the pitch that something is good faith security research, but it’s not enforceable,” Kerr said. “Meaning, if the DOJ does bring a CFAA charge, the defendant can’t move to dismiss it on the grounds that it’s good faith security research.”
Kerr added that he can’t think of a CFAA case where this policy would have made a substantive difference.
“I don’t think the DOJ is giving up much, but there’s a lot of hacking that could be covered under good faith security research that they’re saying they won’t prosecute, and it will be interesting to see what happens there,” he said.
The new policy also clarifies other types of potential CFAA violations that are not to be charged. Most of these include violations of a technology provider’s terms of service, and here the DOJ says “violating an access restriction contained in a term of service are not themselves sufficient to warrant federal criminal charges.” Some examples include:
-Embellishing an online dating profile contrary to the terms of service of the dating website;
-Creating fictional accounts on hiring, housing, or rental websites;
-Using a pseudonym on a social networking site that prohibits them;
-Checking sports scores or paying bills at work.
Kerr’s warning about the dangers that security researchers face from civil prosecution is well-founded. KrebsOnSecurity regularly hears from security researchers seeking advice on how to handle reporting a security vulnerability or data exposure. In most of these cases, the researcher isn’t worried that the government is going to come after them: It’s that they’re going to get sued by the company responsible for the security vulnerability or data leak.
Often these conversations center around the researcher’s desire to weigh the rewards of gaining recognition for their discoveries with the risk of being targeted with costly civil lawsuits. And almost just as often, the source of the researcher’s unease is that they recognize they might have taken their discovery just a tad too far.
Here’s a common example: A researcher finds a vulnerability in a website that allows them to individually retrieve every customer record in a database. But instead of simply polling a few records that could be used as a proof-of-concept and shared with the vulnerable website, the researcher decides to download every single file on the server.
Not infrequently, there is also concern because at some point the researcher suspected that their automated activities might have actually caused stability or uptime issues with certain services they were testing. Here, the researcher is usually concerned about approaching the vulnerable website or vendor because they worry their activities may already have been identified internally as some sort of external cyberattack.
What do I take away from these conversations? Some of the most trusted and feared security researchers in the industry today gained that esteem not by constantly taking things to extremes and skirting the law, but rather by publicly exercising restraint in the use of their powers and knowledge — and by being effective at communicating their findings in a way that maximizes the help and minimizes the potential harm.
If you believe you’ve discovered a security vulnerability or data exposure, try to consider first how you might defend your actions to the vulnerable website or vendor before embarking on any automated or semi-automated activity that the organization might reasonably misconstrue as a cyberattack. In other words, try as best you can to minimize the potential harm to the vulnerable site or vendor in question, and don’t go further than you need to prove your point.
Netflix has a new documentary series airing next week — “Web of Make Believe: Death, Lies & the Internet” — in which Yours Truly apparently has a decent amount of screen time. The debut episode explores the far-too-common harassment tactic of “swatting” — wherein fake bomb threats or hostage situations are phoned in to police as part of a scheme to trick them into visiting potentially deadly force on a target’s address.
Image: Netflix.com
The producers of the Netflix show said footage from an interview I sat for in early 2020 on swatting and other threats should appear in the first episode. They didn’t specify what additional topics the series would scrutinize, but Netflix’s teaser for the show suggests it concerns cybercrimes that result in deadly, real-world kinetic attacks.
“Conspiracy. Fraud. Violence. Murder,” reads the Netflix short description for the series. “What starts out virtual can get real all too quickly — and when the web is worldwide, so are the consequences.”
Our family has been victimized by multiple swatting attacks over the past decade. Our first swatting, in March 2013, resulted in Fairfax County, Va. police surrounding our home and forcing me into handcuffs at gunpoint. For an excruciating two minutes, I had multiple police officers pointing rifles, shotguns and pistols directly at me.
More recently, our family was subjected to swatting attacks by a neo-Nazi group that targeted journalists, judges and corporate executives. We’ve been fortunate that none of our swatting events ended in physical harm, and that our assailants have all faced justice.
But these dangerous hoaxes can quickly turn deadly: In March 2019, 26-year-old serial swatter Tyler Barriss was sentenced to 20 years in prison for making a phony emergency call to police in late 2017 that resulted in the shooting death of an innocent Kansas resident.
In 2021, an 18-year-old Tennessee man who helped set in motion a fraudulent distress call to police that led to the death of a 60-year-old grandfather in was sentenced to five years in prison.
The first season of the new documentary series will be available on Netflix starting June 15. See you on TV!
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