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The homepage of Stark Industries Solutions.
Two weeks before Russia invaded Ukraine in February 2022, a large, mysterious new Internet hosting firm called Stark Industries Solutions materialized and quickly became the epicenter of massive distributed denial-of-service (DDoS) attacks on government and commercial targets in Ukraine and Europe. An investigation into Stark Industries reveals it is being used as a global proxy network that conceals the true source of cyberattacks and disinformation campaigns against enemies of Russia.
At least a dozen patriotic Russian hacking groups have been launching DDoS attacks since the start of the war at a variety of targets seen as opposed to Moscow. But by all accounts, few attacks from those gangs have come close to the amount of firepower wielded by a pro-Russia group calling itself “NoName057(16).”
This graphic comes from a recent report from NETSCOUT about DDoS attacks from Russian hacktivist groups.
As detailed by researchers at Radware, NoName has effectively gamified DDoS attacks, recruiting hacktivists via its Telegram channel and offering to pay people who agree to install a piece of software called DDoSia. That program allows NoName to commandeer the host computers and their Internet connections in coordinated DDoS campaigns, and DDoSia users with the most attacks can win cash prizes.
The NoName DDoS group advertising on Telegram. Image: SentinelOne.com.
A report from the security firm Team Cymru found the DDoS attack infrastructure used in NoName campaigns is assigned to two interlinked hosting providers: MIRhosting and Stark Industries. MIRhosting is a hosting provider founded in The Netherlands in 2004. But Stark Industries Solutions Ltd was incorporated on February 10, 2022, just two weeks before the Russian invasion of Ukraine.
Security experts say that not long after the war started, Stark began hosting dozens of proxy services and free virtual private networking (VPN) services, which are designed to help users shield their Internet usage and location from prying eyes.
Proxy providers allow users to route their Internet and Web browsing traffic through someone else’s computer. From a website’s perspective, the traffic from a proxy network user appears to originate from the rented IP address, not from the proxy service customer.
These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are also massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.
What’s more, many proxy services do not disclose how they obtain access to the proxies they are renting out, and in many cases the access is obtained through the dissemination of malicious software that turns the infected system into a traffic relay — usually unbeknownst to the legitimate owner of the Internet connection. Other proxy services will allow users to make money by renting out their Internet connection to anyone.
Spur.us is a company that tracks VPNs and proxy services worldwide. Spur finds that Stark Industries (AS44477) currently is home to at least 74 VPN services, and 40 different proxy services. As we’ll see in the final section of this story, just one of those proxy networks has over a million Internet addresses available for rent across the globe.
Raymond Dijkxhoorn operates a hosting firm in The Netherlands called Prolocation. He also co-runs SURBL, an anti-abuse service that flags domains and Internet address ranges that are strongly associated with spam and cybercrime activity, including DDoS.
Dijkxhoorn said last year SURBL heard from multiple people who said they operated VPN services whose web resources were included in SURBL’s block lists.
“We had people doing delistings at SURBL for domain names that were suspended by the registrars,” Dijkhoorn told KrebsOnSecurity. “And at least two of them explained that Stark offered them free VPN services that they were reselling.”
Dijkxhoorn added that Stark Industries also sponsored activist groups from Ukraine.
“How valuable would it be for Russia to know the real IPs from Ukraine’s tech warriors?” he observed.
Richard Hummel is threat intelligence lead at NETSCOUT. Hummel said when he considers the worst of all the hosting providers out there today, Stark Industries is consistently near or at the top of that list.
“The reason is we’ve had at least a dozen service providers come to us saying, ‘There’s this network out there inundating us with traffic,'” Hummel said. “And it wasn’t even DDoS attacks. [The systems] on Stark were just scanning these providers so fast it was crashing some of their services.”
Hummel said NoName will typically launch their attacks using a mix of resources rented from major, legitimate cloud services, and those from so-called “bulletproof” hosting providers like Stark. Bulletproof providers are so named when they earn or cultivate a reputation for ignoring any abuse complaints or police reports about activity on their networks.
Combining bulletproof providers with legitimate cloud hosting, Hummel said, likely makes NoName’s DDoS campaigns more resilient because many network operators will hesitate to be too aggressive in blocking Internet addresses associated with the major cloud services.
“What we typically see here is a distribution of cloud hosting providers and bulletproof hosting providers in DDoS attacks,” he said. “They’re using public cloud hosting providers because a lot of times that’s your first layer of network defense, and because [many companies are wary of] over-blocking access to legitimate cloud resources.”
But even if the cloud provider detects abuse coming from the customer, the provider is probably not going to shut the customer down immediately, Hummel said.
“There is usually a grace period, and even if that’s only an hour or two, you can still launch a large number of attacks in that time,” he said. “And then they just keep coming back and opening new cloud accounts.”
Stark Industries is incorporated at a mail drop address in the United Kingdom. UK business records list an Ivan Vladimirovich Neculiti as the company’s secretary. Mr. Neculiti also is named as the CEO and founder of PQ Hosting Plus S.R.L. (aka Perfect Quality Hosting), a Moldovan company formed in 2019 that lists the same UK mail drop address as Stark Industries.
Ivan Neculiti, as pictured on LinkedIn.
Reached via LinkedIn, Mr. Neculiti said PQ Hosting established Stark Industries as a “white label” of its brand so that “resellers could distribute our services using our IP addresses and their clients would not have any affairs with PQ Hosting.”
“PQ Hosting is a company with over 1,000+ of [our] own physical servers in 38 countries and we have over 100,000 clients,” he said. “Though we are not as large as Hetzner, Amazon and OVH, nevertheless we are a fast growing company that provides services to tens of thousands of private customers and legal entities.”
Asked about the constant stream of DDoS attacks whose origins have traced back to Stark Industries over the past two years, Neculiti maintained Stark hasn’t received any official abuse reports about attacks coming from its networks.
“It was probably some kind of clever attack that we did not see, I do not rule out this fact, because we have a very large number of clients and our Internet channels are quite large,” he said. “But, in this situation, unfortunately, no one contacted us to report that there was an attack from our addresses; if someone had contacted us, we would have definitely blocked the network data.”
DomainTools.com finds Ivan V. Neculiti was the owner of war[.]md, a website launched in 2008 that chronicled the history of a 1990 armed conflict in Moldova known as the Transnistria War and the Moldo-Russian war.
An ad for war.md, circa 2009.
Transnistria is a breakaway pro-Russian region that declared itself a state in 1990, although it is not internationally recognized. The copyright on that website credits the “MercenarieS TeaM,” which was at one time a Moldovan IT firm. Mr. Neculiti confirmed personally registering this domain.
The data breach tracking service Constella Intelligence reports that an Ivan V. Neculiti registered multiple online accounts under the email address dfyz_bk@bk.ru. Cyber intelligence firm Intel 471 shows this email address is tied to the username “dfyz” on more than a half-dozen Russian language cybercrime forums since 2008. The user dfyz on Searchengines[.]ru in 2008 asked other forum members to review war.md, and said they were part of the MercenarieS TeaM.
Back then, dfyz was selling “bulletproof servers for any purpose,” meaning the hosting company would willfully ignore abuse complaints or police inquiries about the activity of its customers.
DomainTools reports there are at least 33 domain names registered to dfyz_bk@bk.ru. Several of these domains have Ivan Neculiti in their registration records, including tracker-free[.]cn, which was registered to an Ivan Neculiti at dfyz_bk@bk.ru and referenced the MercenarieS TeaM in its original registration records.
Dfyz also used the nickname DonChicho, who likewise sold bulletproof hosting services and access to hacked Internet servers. In 2014, a prominent member of the Russian language cybercrime community Antichat filed a complaint against DonChicho, saying this user scammed them and had used the email address dfyz_bk@bk.ru.
The complaint said DonChicho registered on Antichat from the Transnistria Internet address 84.234.55[.]29. Searching this address in Constella reveals it has been used to register just five accounts online that have been created over the years, including one at ask.ru, where the user registered with the email address neculitzy1@yandex.ru. Constella also returns for that email address a user by the name “Ivan” at memoraleak.com and 000webhost.com.
Constella finds that the password most frequently used by the email address dfyz_bk@bk.ru was “filecast,” and that there are more than 90 email addresses associated with this password. Among them are roughly two dozen addresses with the name “Neculiti” in them, as well as the address support@donservers[.]ru.
Intel 471 says DonChicho posted to several Russian cybercrime forums that support@donservers[.]ru was his address, and that he logged into cybercrime forums almost exclusively from Internet addresses in Tiraspol, the capital of Transnistria. A review of DonChicho’s posts shows this person was banned from several forums in 2014 for scamming other users.
Cached copies of DonChicho’s vanity domain (donchicho[.]ru) show that in 2009 he was a spammer who peddled knockoff prescription drugs via Rx-Promotion, once one of the largest pharmacy spam moneymaking programs for Russian-speaking affiliates.
Mr. Neculiti told KrebsOnSecurity he has never used the nickname DonChicho.
“I may assure you that I have no relation to DonChicho nor to his bulletproof servers,” he said.
Below is a mind map that shows the connections between the accounts mentioned above.
A mind map tracing the history of the user Dfyz. Click to enlarge.
Earlier this year, NoName began massively hitting government and industry websites in Moldova. A new report from Arbor Networks says the attacks began around March 6, when NoName alleged the government of Moldova was “craving for Russophobia.”
“Since early March, more than 50 websites have been targeted, according to posted ‘proof’ by the groups involved in attacking the country,” Arbor’s ASERT Team wrote. “While NoName seemingly initiated the ramp of attacks, a host of other DDoS hacktivists have joined the fray in claiming credit for attacks across more than 15 industries.”
The German independent news outlet Correctiv.org last week published a scathing investigative report on Stark Industries and MIRhosting, which notes that Ivan Neculiti operates his hosting companies with the help of his brother, Yuri.
Image credit: correctiv.org.
The report points out that Stark Industries continues to host a Russian disinformation news outlet called “Recent Reliable News” (RRN) that was sanctioned by the European Union in 2023 for spreading links to propaganda blogs and fake European media and government websites.
“The website was not running on computers in Moscow or St. Petersburg until recently, but in the middle of the EU, in the Netherlands, on the computers of the Neculiti brothers,” Correctiv reporters wrote.
“After a request from this editorial team, a well-known service was installed that hides the actual web host,” the report continues. “Ivan Neculiti announced that he had blocked the associated access and server following internal investigations. “We very much regret that we are only now finding out that one of our customers is a sanctioned portal,” said the company boss. However, RRN is still accessible via its servers.”
Correctiv also points to a January 2023 report from the Ukrainian government, which found servers from Stark Industries Solutions were used as part of a cyber attack on the Ukrainian news agency “Ukrinform”. Correctiv notes the notorious hacker group Sandworm — an advanced persistent threat (APT) group operated by a cyberwarfare unit of Russia’s military intelligence service — was identified by Ukrainian government authorities as responsible for that attack.
Public records indicate MIRhosting is based in The Netherlands and is operated by 37-year old Andrey Nesterenko, whose personal website says he is an accomplished concert pianist who began performing publicly at a young age.
DomainTools says mirhosting[.]com is registered to Mr. Nesterenko and to Innovation IT Solutions Corp, which lists addresses in London and in Nesterenko’s stated hometown of Nizhny Novgorod, Russia.
This is interesting because according to the book Inside Cyber Warfare by Jeffrey Carr, Innovation IT Solutions Corp. was responsible for hosting StopGeorgia[.]ru, a hacktivist website for organizing cyberattacks against Georgia that appeared at the same time Russian forces invaded the former Soviet nation in 2008. That conflict was thought to be the first war ever fought in which a notable cyberattack and an actual military engagement happened simultaneously.
Responding to questions from KrebsOnSecurity, Mr. Nesterenko said he couldn’t say whether his network had ever hosted the StopGeorgia website back in 2008 because his company didn’t keep records going back that far. But he said Stark Industries Solutions is indeed one of MIRhsoting’s colocation customers.
“Our relationship is purely provider-customer,” Nesterenko said. “They also utilize multiple providers and data centers globally, so connecting them directly to MIRhosting overlooks their broader network.”
“We take any report of malicious activity seriously and are always open to information that can help us identify and prevent misuse of our infrastructure, whether involving Stark Industries or any other customer,” Nesterenko continued. “In cases where our services are exploited for malicious purposes, we collaborate fully with Dutch cyber police and other relevant authorities to investigate and take appropriate measures. However, we have yet to receive any actionable information beyond the article itself, which has not provided us with sufficient detail to identify or block malicious actors.”
In December 2022, security firm Recorded Future profiled the phishing and credential harvesting infrastructure used for Russia-aligned espionage operations by a group dubbed Blue Charlie (aka TAG-53), which has targeted email accounts of nongovernmental organizations and think tanks, journalists, and government and defense officials.
Recorded Future found that virtually all the Blue Charlie domains existed in just ten different ISPs, with a significant concentration located in two networks, one of which was MIRhosting. Both Microsoft and the UK government assess that Blue Charlie is linked to the Russian threat activity groups variously known as Callisto Group, COLDRIVER, and SEABORGIUM.
Mr. Nesterenko took exception to a story on that report from The Record, which is owned by Recorded Future.
“We’ve discussed its contents with our customer, Stark Industries,” he said. “We understand that they have initiated legal proceedings against the website in question, as they firmly believe that the claims made are inaccurate.”
Recorded Future said they updated their story with comments from Mr. Neculiti, but that they stand by their reporting.
Mr. Nesterenko’s LinkedIn profile says he was previously the foreign region sales manager at Serverius-as, a hosting company in The Netherlands that remains in the same data center as MIRhosting.
In February, the Dutch police took 13 servers offline that were used by the infamous LockBit ransomware group, which had originally bragged on its darknet website that its home base was in The Netherlands. Sources tell KrebsOnSecurity the servers seized by the Dutch police were located in Serverius’ data center in Dronten, which is also shared by MIRhosting.
Serverius-as did not respond to requests for comment. Nesterenko said MIRhosting does use one of Serverius’s data centers for its operations in the Netherlands, alongside two other data centers, but that the recent incident involving the seizure of servers has no connection to MIRhosting.
“We are legally prohibited by Dutch law and police regulations from sharing information with third parties regarding any communications we may have had,” he said.
A February 2024 report from security firm ESET found Serverius-as systems were involved in a series of targeted phishing attacks by Russia-aligned groups against Ukrainian entities throughout 2023. ESET observed that after the spearphishing domains were no longer active, they were converted to promoting rogue Internet pharmacy websites.
A review of the Internet address ranges recently added to the network operated by Stark Industries Solutions offers some insight into its customer base, usage, and maybe even true origins. Here is a snapshot (PDF) of all Internet address ranges announced by Stark Industries so far in the month of May 2024 (this information was graciously collated by the network observability platform Kentik.com).
Those records indicate that the largest portion of the IP space used by Stark is in The Netherlands, followed by Germany and the United States. Stark says it is connected to roughly 4,600 Internet addresses that currently list their ownership as Comcast Cable Communications.
A review of those address ranges at spur.us shows all of them are connected to an entity called Proxyline, which is a sprawling proxy service based in Russia that currently says it has more than 1.6 million proxies globally that are available for rent.
Proxyline dot net.
Reached for comment, Comcast said the Internet address ranges never did belong to Comcast, so it is likely that Stark has been fudging the real location of its routing announcements in some cases.
Stark reports that it has more than 67,000 Internet addresses at Santa Clara, Calif.-based EGIhosting. Spur says the Stark addresses involving EGIhosting all map to Proxyline as well. EGIhosting did not respond to requests for comment.
EGIhosting manages Internet addresses for the Cyprus-based hosting firm ITHOSTLINE LTD (aka HOSTLINE-LTD), which is represented throughout Stark’s announced Internet ranges. Stark says it has more than 21,000 Internet addresses with HOSTLINE. Spur.us finds Proxyline addresses are especially concentrated in the Stark ranges labeled ITHOSTLINE LTD, HOSTLINE-LTD, and Proline IT.
Stark’s network list includes approximately 21,000 Internet addresses at Hockessin, De. based DediPath, which abruptly ceased operations without warning in August 2023. According to a phishing report released last year by Interisle Consulting, DediPath was the fourth most common source of phishing attacks in the year ending Oct. 2022. Spur.us likewise finds that virtually all of the Stark address ranges marked “DediPath LLC” are tied to Proxyline.
Image: Interisle Consulting.
A large number of the Internet address ranges announced by Stark in May originate in India, and the names that are self-assigned to many of these networks indicate they were previously used to send large volumes of spam for herbal medicinal products, with names like HerbalFarm, AdsChrome, Nutravo, Herbzoot and Herbalve.
The anti-spam organization SpamHaus reports that many of the Indian IP address ranges are associated with known “snowshoe spam,” a form of abuse that involves mass email campaigns spread across several domains and IP addresses to weaken reputation metrics and avoid spam filters.
It’s not clear how much of Stark’s network address space traces its origins to Russia, but big chunks of it recently belonged to some of the oldest entities on the Russian Internet (a.k.a. “Runet”).
For example, many Stark address ranges were most recently assigned to a Russian government entity whose full name is the “Federal State Autonomous Educational Establishment of Additional Professional Education Center of Realization of State Educational Policy and Informational Technologies.”
A review of Internet address ranges adjacent to this entity reveals a long list of Russian government organizations that are part of the Federal Guard Service of the Russian Federation. Wikipedia says the Federal Guard Service is a Russian federal government agency concerned with tasks related to protection of several high-ranking state officials, including the President of Russia, as well as certain federal properties. The agency traces its origins to the USSR’s Ninth Directorate of the KGB, and later the presidential security service.
Stark recently announced the address range 213.159.64.0/20 from April 27 to May 1, and this range was previously assigned to an ancient ISP in St. Petersburg, RU called the Computer Technologies Institute Ltd.
According to a post on the Russian language webmaster forum searchengines[.]ru, the domain for Computer Technologies Institute — ctinet[.]ru — is the seventh-oldest domain in the entire history of the Runet.
Curiously, Stark also lists large tracts of Internet addresses (close to 48,000 in total) assigned to a small ISP in Kharkiv, Ukraine called NetAssist. Reached via email, the CEO of NetAssist Max Tulyev confirmed his company provides a number of services to PQ Hosting.
“We colocate their equipment in Warsaw, Madrid, Sofia and Thessaloniki, provide them IP transit and IPv4 addresses,” Tulyev said. “For their size, we receive relatively low number of complains to their networks. I never seen anything about their pro-Russian activity or support of Russian hackers. It is very interesting for me to see proofs of your accusations.”
Spur.us mapped the entire infrastructure of Proxyline, and found more than one million proxies across multiple providers, but by far the biggest concentration was at Stark Industries Solutions. The full list of Proxyline address ranges (.CSV) shows two other ISPs appear repeatedly throughout the list. One is Kharkiv, Ukraine based ITL LLC, also known as Information Technology Laboratories Group, and Integrated Technologies Laboratory.
The second is a related hosting company in Miami, called Green Floid LLC. Green Floid featured in a 2017 scoop by CNN, which profiled the company’s owner and quizzed him about Russian troll farms using proxy networks on Green Floid and its parent firm ITL to mask disinformation efforts tied to the Kremlin’s Internet Research Agency (IRA). At the time, the IRA was using Facebook and other social media networks to spread videos showing police brutality against African Americans in an effort to encourage protests across the United States.
Doug Madory, director of Internet analysis at Kentik, was able to see at a high level the top sources and destinations for traffic traversing Stark’s network.
“Based on our aggregate NetFlow, we see Iran as the top destination (35.1%) for traffic emanating from Stark (AS44477),” Madory said. “Specifically, the top destination is MTN Irancell, while the top source is Facebook. This data supports the theory that AS44477 houses proxy services as Facebook is blocked in Iran.”
On April 30, the security firm Malwarebytes explored an extensive malware operation that targets corporate Internet users with malicious ads. Among the sites used as lures in that campaign were fake Wall Street Journal and CNN websites that told visitors they were required to install a WSJ or CNN-branded browser extension (malware). Malwarebytes found a domain name central to that operation was hosted at Internet addresses owned by Stark Industries.
Image: threatdown.com
In November 2022, the password manager service LastPass disclosed a breach in which hackers stole password vaults containing both encrypted and plaintext data for more than 25 million users. Since then, a steady trickle of six-figure cryptocurrency heists targeting security-conscious people throughout the tech industry has led some security experts to conclude that crooks likely have succeeded at cracking open some of the stolen LastPass vaults.
Taylor Monahan is lead product manager of MetaMask, a popular software cryptocurrency wallet used to interact with the Ethereum blockchain. Since late December 2022, Monahan and other researchers have identified a highly reliable set of clues that they say connect recent thefts targeting more than 150 people. Collectively, these individuals have been robbed of more than $35 million worth of crypto.
Monahan said virtually all of the victims she has assisted were longtime cryptocurrency investors, and security-minded individuals. Importantly, none appeared to have suffered the sorts of attacks that typically preface a high-dollar crypto heist, such as the compromise of one’s email and/or mobile phone accounts.
“The victim profile remains the most striking thing,” Monahan wrote. “They truly all are reasonably secure. They are also deeply integrated into this ecosystem, [including] employees of reputable crypto orgs, VCs [venture capitalists], people who built DeFi protocols, deploy contracts, run full nodes.”
Monahan has been documenting the crypto thefts via Twitter/X since March 2023, frequently expressing frustration in the search for a common cause among the victims. Then on Aug. 28, Monahan said she’d concluded that the common thread among nearly every victim was that they’d previously used LastPass to store their “seed phrase,” the private key needed to unlock access to their cryptocurrency investments.
MetaMask owner Taylor Monahan on Twitter. Image: twitter.com/tayvano_
Armed with your secret seed phrase, anyone can instantly access all of the cryptocurrency holdings tied to that cryptographic key, and move the funds to anywhere they like.
Which is why the best practice for many cybersecurity enthusiasts has long been to store their seed phrases either in some type of encrypted container — such as a password manager — or else inside an offline, special-purpose hardware encryption device, such as a Trezor or Ledger wallet.
“The seed phrase is literally the money,” said Nick Bax, director of analytics at Unciphered, a cryptocurrency wallet recovery company. “If you have my seed phrase, you can copy and paste that into your wallet, and then you can see all my accounts. And you can transfer my funds.”
Bax said he closely reviewed the massive trove of cryptocurrency theft data that Taylor Monahan and others have collected and linked together.
“It’s one of the broadest and most complex cryptocurrency investigations I’ve ever seen,” Bax said. “I ran my own analysis on top of their data and reached the same conclusion that Taylor reported. The threat actor moved stolen funds from multiple victims to the same blockchain addresses, making it possible to strongly link those victims.”
Bax, Monahan and others interviewed for this story say they’ve identified a unique signature that links the theft of more than $35 million in crypto from more than 150 confirmed victims, with roughly two to five high-dollar heists happening each month since December 2022.
KrebsOnSecurity has reviewed this signature but is not publishing it at the request of Monahan and other researchers, who say doing so could cause the attackers to alter their operations in ways that make their criminal activity more difficult to track.
But the researchers have published findings about the dramatic similarities in the ways that victim funds were stolen and laundered through specific cryptocurrency exchanges. They also learned the attackers frequently grouped together victims by sending their cryptocurrencies to the same destination crypto wallet.
A graphic published by @tayvano_ on Twitter depicting the movement of stolen cryptocurrencies from victims who used LastPass to store their crypto seed phrases.
By identifying points of overlap in these destination addresses, the researchers were then able to track down and interview new victims. For example, the researchers said their methodology identified a recent multi-million dollar crypto heist victim as an employee at Chainalysis, a blockchain analysis firm that works closely with law enforcement agencies to help track down cybercriminals and money launderers.
Chainalysis confirmed that the employee had suffered a high-dollar cryptocurrency heist late last month, but otherwise declined to comment for this story.
Bax said the only obvious commonality between the victims who agreed to be interviewed was that they had stored the seed phrases for their cryptocurrency wallets in LastPass.
“On top of the overlapping indicators of compromise, there are more circumstantial behavioral patterns and tradecraft which are also consistent between different thefts and support the conclusion,” Bax told KrebsOnSecuirty. “I’m confident enough that this is a real problem that I’ve been urging my friends and family who use LastPass to change all of their passwords and migrate any crypto that may have been exposed, despite knowing full well how tedious that is.”
LastPass declined to answer questions about the research highlighted in this story, citing an ongoing law enforcement investigation and pending litigation against the company in response to its 2022 data breach.
“Last year’s incident remains the subject of an ongoing investigation by law enforcement and is also the subject of pending litigation,” LastPass said in a written statement provided to KrebsOnSecurity. “Since last year’s attack on LastPass, we have remained in contact with law enforcement and continue to do so.”
Their statement continues:
“We have shared various technical information, Indicators of Compromise (IOCs), and threat actor tactics, techniques, and procedures (TTPs) with our law enforcement contacts as well as our internal and external threat intelligence and forensic partners in an effort to try and help identify the parties responsible. In the meantime, we encourage any security researchers to share any useful information they believe they may have with our Threat Intelligence team by contacting securitydisclosure@lastpass.com.”
On August 25, 2022, LastPass CEO Karim Toubba wrote to users that the company had detected unusual activity in its software development environment, and that the intruders stole some source code and proprietary LastPass technical information. On Sept. 15, 2022, LastPass said an investigation into the August breach determined the attacker did not access any customer data or password vaults.
But on Nov. 30, 2022, LastPass notified customers about another, far more serious security incident that the company said leveraged data stolen in the August breach. LastPass disclosed that criminal hackers had compromised encrypted copies of some password vaults, as well as other personal information.
In February 2023, LastPass disclosed that the intrusion involved a highly complex, targeted attack against a DevOps engineer who was one of only four LastPass employees with access to the corporate vault.
“This was accomplished by targeting the DevOps engineer’s home computer and exploiting a vulnerable third-party media software package, which enabled remote code execution capability and allowed the threat actor to implant keylogger malware,” LastPass officials wrote. “The threat actor was able to capture the employee’s master password as it was entered, after the employee authenticated with MFA, and gain access to the DevOps engineer’s LastPass corporate vault.”
Dan Goodin at Ars Technica reported and then confirmed that the attackers exploited a known vulnerability in a Plex media server that the employee was running on his home network, and succeeded in installing malicious software that stole passwords and other authentication credentials. The vulnerability exploited by the intruders was patched back in 2020, but the employee never updated his Plex software.
As it happens, Plex announced its own data breach one day before LastPass disclosed its initial August intrusion. On August 24, 2022, Plex’s security team urged users to reset their passwords, saying an intruder had accessed customer emails, usernames and encrypted passwords.
A basic functionality of LastPass is that it will pick and remember lengthy, complex passwords for each of your websites or online services. To automatically populate the appropriate credentials at any website going forward, you simply authenticate to LastPass using your master password.
LastPass has always emphasized that if you lose this master password, that’s too bad because they don’t store it and their encryption is so strong that even they can’t help you recover it.
But experts say all bets are off when cybercrooks can get their hands on the encrypted vault data itself — as opposed to having to interact with LastPass via its website. These so-called “offline” attacks allow the bad guys to conduct unlimited and unfettered “brute force” password cracking attempts against the encrypted data using powerful computers that can each try millions of password guesses per second.
“It does leave things vulnerable to brute force when the vaults are stolen en masse, especially if info about the vault HOLDER is available,” said Nicholas Weaver, a researcher at University of California, Berkeley’s International Computer Science Institute (ICSI) and lecturer at UC Davis. “So you just crunch and crunch and crunch with GPUs, with a priority list of vaults you target.”
How hard would it be for well-resourced criminals to crack the master passwords securing LastPass user vaults? Perhaps the best answer to this question comes from Wladimir Palant, a security researcher and the original developer behind the Adblock Plus browser plugin.
In a December 2022 blog post, Palant explained that the crackability of a LastPass master password depends largely on two things: The complexity of the master password, and the default settings for LastPass users, which appear to have varied quite a bit based on when those users began patronizing the service.
LastPass says that since 2018 it has required a twelve-character minimum for master passwords, which the company said “greatly minimizes the ability for successful brute force password guessing.”
But Palant said while LastPass indeed improved its master password defaults in 2018, it did not force all existing customers who had master passwords of lesser lengths to pick new credentials that would satisfy the 12-character minimum.
“If you are a LastPass customer, chances are that you are completely unaware of this requirement,” Palant wrote. “That’s because LastPass didn’t ask existing customers to change their master password. I had my test account since 2018, and even today I can log in with my eight-character password without any warnings or prompts to change it.”
Palant believes LastPass also failed to upgrade many older, original customers to more secure encryption protections that were offered to newer customers over the years. One important setting in LastPass is the number of “iterations,” or how many times your master password is run through the company’s encryption routines. The more iterations, the longer it takes an offline attacker to crack your master password.
Palant noted last year that for many older LastPass users, the initial default setting for iterations was anywhere from “1” to “500.” By 2013, new LastPass customers were given 5,000 iterations by default. In February 2018, LastPass changed the default to 100,100 iterations. And very recently, it upped that again to 600,000.
Palant said the 2018 change was in response to a security bug report he filed about some users having dangerously low iterations in their LastPass settings.
“Worse yet, for reasons that are beyond me, LastPass didn’t complete this migration,” Palant wrote. “My test account is still at 5,000 iterations, as are the accounts of many other users who checked their LastPass settings. LastPass would know how many users are affected, but they aren’t telling that. In fact, it’s painfully obvious that LastPass never bothered updating users’ security settings. Not when they changed the default from 1 to 500 iterations. Not when they changed it from 500 to 5,000. Only my persistence made them consider it for their latest change. And they still failed implementing it consistently.”
A chart on Palant’s blog post offers an idea of how increasing password iterations dramatically increases the costs and time needed by the attackers to crack someone’s master password. Palant said it would take a single GPU about a year to crack a password of average complexity with 500 iterations, and about 10 years to crack the same password run through 5,000 iterations.
Image: palant.info
However, these numbers radically come down when a determined adversary also has other large-scale computational assets at their disposal, such as a bitcoin mining operation that can coordinate the password-cracking activity across multiple powerful systems simultaneously.
Weaver said a password or passphrase with average complexity — such as “Correct Horse Battery Staple” is only secure against online attacks, and that its roughly 40 bits of randomness or “entropy” means a graphics card can blow through it in no time.
“An Nvidia 3090 can do roughly 4 million [password guesses] per second with 1000 iterations, but that would go down to 8 thousand per second with 500,000 iterations, which is why iteration count matters so much,” Weaver said. “So a combination of ‘not THAT strong of a password’ and ‘old vault’ and ‘low iteration count’ would make it theoretically crackable but real work, but the work is worth it given the targets.”
Reached by KrebsOnSecurity, Palant said he never received a response from LastPass about why the company apparently failed to migrate some number of customers to more secure account settings.
“I know exactly as much as everyone else,” Palant wrote in reply. “LastPass published some additional information in March. This finally answered the questions about the timeline of their breach – meaning which users are affected. It also made obvious that business customers are very much at risk here, Federated Login Services being highly compromised in this breach (LastPass downplaying as usual of course).”
Palant said upon logging into his LastPass account a few days ago, he found his master password was still set at 5,000 iterations.
KrebsOnSecurity interviewed one of the victims tracked down by Monahan, a software engineer and startup founder who recently was robbed of approximately $3.4 million worth of different cryptocurrencies. The victim agreed to tell his story in exchange for anonymity because he is still trying to claw back his losses. We’ll refer to him here as “Connor” (not his real name).
Connor said he began using LastPass roughly a decade ago, and that he also stored the seed phrase for his primary cryptocurrency wallet inside of LastPass. Connor chose to protect his LastPass password vault with an eight character master password that included numbers and symbols (~50 bits of entropy).
“I thought at the time that the bigger risk was losing a piece of paper with my seed phrase on it,” Connor said. “I had it in a bank security deposit box before that, but then I started thinking, ‘Hey, the bank might close or burn down and I could lose my seed phrase.'”
Those seed phrases sat in his LastPass vault for years. Then, early on the morning of Sunday, Aug. 27, 2023, Connor was awoken by a service he’d set up to monitor his cryptocurrency addresses for any unusual activity: Someone was draining funds from his accounts, and fast.
Like other victims interviewed for this story, Connor didn’t suffer the usual indignities that typically presage a cryptocurrency robbery, such as account takeovers of his email inbox or mobile phone number.
Connor said he doesn’t know the number of iterations his master password was given originally, or what it was set at when the LastPass user vault data was stolen last year. But he said he recently logged into his LastPass account and the system forced him to upgrade to the new 600,000 iterations setting.
“Because I set up my LastPass account so early, I’m pretty sure I had whatever weak settings or iterations it originally had,” he said.
Connor said he’s kicking himself because he recently started the process of migrating his cryptocurrency to a new wallet protected by a new seed phrase. But he never finished that migration process. And then he got hacked.
“I’d set up a brand new wallet with new keys,” he said. “I had that ready to go two months ago, but have been procrastinating moving things to the new wallet.”
Connor has been exceedingly lucky in regaining access to some of his stolen millions in cryptocurrency. The Internet is swimming with con artists masquerading as legitimate cryptocurrency recovery experts. To make matters worse, because time is so critical in these crypto heists, many victims turn to the first quasi-believable expert who offers help.
Instead, several friends steered Connor to Flashbots.net, a cryptocurrency recovery firm that employs several custom techniques to help clients claw back stolen funds — particularly those on the Ethereum blockchain.
According to Connor, Flashbots helped rescue approximately $1.5 million worth of the $3.4 million in cryptocurrency value that was suddenly swept out of his account roughly a week ago. Lucky for him, Connor had some of his assets tied up in a type of digital loan that allowed him to borrow against his various cryptocurrency assets.
Without giving away too many details about how they clawed back the funds, here’s a high level summary: When the crooks who stole Connor’s seed phrase sought to extract value from these loans, they were borrowing the maximum amount of credit that he hadn’t already used. But Connor said that left open an avenue for some of that value to be recaptured, basically by repaying the loan in many small, rapid chunks.
According to MetaMask’s Monahan, users who stored any important passwords with LastPass — particularly those related to cryptocurrency accounts — should change those credentials immediately, and migrate any crypto holdings to new offline hardware wallets.
“Really the ONLY thing you need to read is this,” Monahan pleaded to her 70,000 followers on Twitter/X: “PLEASE DON’T KEEP ALL YOUR ASSETS IN A SINGLE KEY OR SECRET PHRASE FOR YEARS. THE END. Split up your assets. Get a hw [hardware] wallet. Migrate. Now.”
If you also had passwords tied to banking or retirement accounts, or even just important email accounts — now would be a good time to change those credentials as well.
I’ve never been comfortable recommending password managers, because I’ve never seriously used them myself. Something about putting all your eggs in one basket. Heck, I’m so old-fashioned that most of my important passwords are written down and tucked away in safe places.
But I recognize this antiquated approach to password management is not for everyone. Connor says he now uses 1Password, a competing password manager that recently earned the best overall marks from Wired and The New York Times.
1Password says that three things are needed to decrypt your information: The encrypted data itself, your account password, and your Secret Key. Only you know your account password, and your Secret Key is generated locally during setup.
“The two are combined on-device to encrypt your vault data and are never sent to 1Password,” explains a 1Password blog post ‘What If 1Password Gets Hacked?‘ “Only the encrypted vault data lives on our servers, so neither 1Password nor an attacker who somehow manages to guess or steal your account password would be able to access your vaults – or what’s inside them.
Weaver said that Secret Key adds an extra level of randomness to all user master passwords that LastPass didn’t have.
“With LastPass, the idea is the user’s password vault is encrypted with a cryptographic hash (H) of the user’s passphrase,” Weaver said. “The problem is a hash of the user’s passphrase is remarkably weak on older LastPass vaults with master passwords that do not have many iterations. 1Password uses H(random-key||password) to generate the password, and it is why you have the QR code business when adding a new device.”
Weaver said LastPass deserves blame for not having upgraded iteration counts for all users a long time ago, and called the latest forced upgrades “a stunning indictment of the negligence on the part of LastPass.”
“That they never even notified all those with iteration counts of less than 100,000 — who are really vulnerable to brute force even with 8-character random passwords or ‘correct horse battery staple’ type passphrases — is outright negligence,” Weaver said. “I would personally advocate that nobody ever uses LastPass again: Not because they were hacked. Not because they had an architecture (unlike 1Password) that makes such hacking a problem. But because of their consistent refusal to address how they screwed up and take proactive efforts to protect their customers.”
Bax and Monahan both acknowledged that their research alone can probably never conclusively tie dozens of high-dollar crypto heists over the past year to the LastPass breach. But Bax says at this point he doesn’t see any other possible explanation.
“Some might say it’s dangerous to assert a strong connection here, but I’d say it’s dangerous to assert there isn’t one,” he said. “I was arguing with my fiance about this last night. She’s waiting for LastPass to tell her to change everything. Meanwhile, I’m telling her to do it now.”
A new breach involving data from nine million AT&T customers is a fresh reminder that your mobile provider likely collects and shares a great deal of information about where you go and what you do with your mobile device — unless and until you affirmatively opt out of this data collection. Here’s a primer on why you might want to do that, and how.
Image: Shutterstock
Telecommunications giant AT&T disclosed this month that a breach at a marketing vendor exposed certain account information for nine million customers. AT&T said the data exposed did not include sensitive information, such as credit card or Social Security numbers, or account passwords, but was limited to “Customer Proprietary Network Information” (CPNI), such as the number of lines on an account.
Certain questions may be coming to mind right now, like “What the heck is CPNI?” And, ‘If it’s so ‘customer proprietary,’ why is AT&T sharing it with marketers?” Also maybe, “What can I do about it?” Read on for answers to all three questions.
AT&T’s disclosure said the information exposed included customer first name, wireless account number, wireless phone number and email address. In addition, a small percentage of customer records also exposed the rate plan name, past due amounts, monthly payment amounts and minutes used.
CPNI refers to customer-specific “metadata” about the account and account usage, and may include:
-Called phone numbers
-Time of calls
-Length of calls
-Cost and billing of calls
-Service features
-Premium services, such as directory call assistance
According to a succinct CPNI explainer at TechTarget, CPNI is private and protected information that cannot be used for advertising or marketing directly.
“An individual’s CPNI can be shared with other telecommunications providers for network operating reasons,” wrote TechTarget’s Gavin Wright. “So, when the individual first signs up for phone service, this information is automatically shared by the phone provider to partner companies.”
Is your mobile Internet usage covered by CPNI laws? That’s less clear, as the CPNI rules were established before mobile phones and wireless Internet access were common. TechTarget’s CPNI primer explains:
“Under current U.S. law, cellphone use is only protected as CPNI when it is being used as a telephone. During this time, the company is acting as a telecommunications provider requiring CPNI rules. Internet use, websites visited, search history or apps used are not protected CPNI because the company is acting as an information services provider not subject to these laws.”
Hence, the carriers can share and sell this data because they’re not explicitly prohibited from doing so. All three major carriers say they take steps to anonymize the customer data they share, but researchers have shown it is not terribly difficult to de-anonymize supposedly anonymous web-browsing data.
“Your phone, and consequently your mobile provider, know a lot about you,” wrote Jack Morse for Mashable. “The places you go, apps you use, and the websites you visit potentially reveal all kinds of private information — e.g. religious beliefs, health conditions, travel plans, income level, and specific tastes in pornography. This should bother you.”
Happily, all of the U.S. carriers are required to offer customers ways to opt out of having data about how they use their devices shared with marketers. Here’s a look at some of the carrier-specific practices and opt-out options.
AT&T’s policy says it shares device or “ad ID”, combined with demographics including age range, gender, and ZIP code information with third parties which explicitly include advertisers, programmers, and networks, social media networks, analytics firms, ad networks and other similar companies that are involved in creating and delivering advertisements.
AT&T said the data exposed on 9 million customers was several years old, and mostly related to device upgrade eligibility. This may sound like the data went to just one of its partners who experienced a breach, but in all likelihood it also went to hundreds of AT&T’s partners.
AT&T’s CPNI opt-out page says it shares CPNI data with several of its affiliates, including WarnerMedia, DirecTV and Cricket Wireless. Until recently, AT&T also shared CPNI data with Xandr, whose privacy policy in turn explains that it shares data with hundreds of other advertising firms. Microsoft bought Xandr from AT&T last year.
According to the Electronic Privacy Information Center (EPIC), T-Mobile seems to be the only company out of the big three to extend to all customers the rights conferred by the California Consumer Privacy Act (CCPA).
EPIC says T-Mobile customer data sold to third parties uses another unique identifier called mobile advertising IDs or “MAIDs.” T-Mobile claims that MAIDs don’t directly identify consumers, but under the CCPA MAIDs are considered “personal information” that can be connected to IP addresses, mobile apps installed or used with the device, any video or content viewing information, and device activity and attributes.
T-Mobile customers can opt out by logging into their account and navigating to the profile page, then to “Privacy and Notifications.” From there, toggle off the options for “Use my data for analytics and reporting” and “Use my data to make ads more relevant to me.”
Verizon’s privacy policy says it does not sell information that personally identities customers (e.g., name, telephone number or email address), but it does allow third-party advertising companies to collect information about activity on Verizon websites and in Verizon apps, through MAIDs, pixels, web beacons and social network plugins.
According to Wired.com’s tutorial, Verizon users can opt out by logging into their Verizon account through a web browser or the My Verizon mobile app. From there, select the Account tab, then click Account Settings and Privacy Settings on the web. For the mobile app, click the gear icon in the upper right corner and then Manage Privacy Settings.
On the privacy preferences page, web users can choose “Don’t use” under the Custom Experience section. On the My Verizon app, toggle any green sliders to the left.
EPIC notes that all three major carriers say resetting the consumer’s device ID and/or clearing cookies in the browser will similarly reset any opt-out preferences (i.e., the customer will need to opt out again), and that blocking cookies by default may also block the opt-out cookie from being set.
T-Mobile says its opt out is device-specific and/or browser-specific. “In most cases, your opt-out choice will apply only to the specific device or browser on which it was made. You may need to separately opt out from your other devices and browsers.”
Both AT&T and Verizon offer opt-in programs that gather and share far more information, including device location, the phone numbers you call, and which sites you visit using your mobile and/or home Internet connection. AT&T calls this their Enhanced Relevant Advertising Program; Verizon’s is called Custom Experience Plus.
In 2021, multiple media outlets reported that some Verizon customers were being automatically enrolled in Custom Experience Plus — even after those customers had already opted out of the same program under its previous name — “Verizon Selects.”
If none of the above opt out options work for you, at a minimum you should be able to opt out of CPNI sharing by calling your carrier, or by visiting one of their stores.
Why should you opt out of sharing CPNI data? For starters, some of the nation’s largest wireless carriers don’t have a great track record in terms of protecting the sensitive information that you give them solely for the purposes of becoming a customer — let alone the information they collect about your use of their services after that point.
In January 2023, T-Mobile disclosed that someone stole data on 37 million customer accounts, including customer name, billing address, email, phone number, date of birth, T-Mobile account number and plan details. In August 2021, T-Mobile acknowledged that hackers made off with the names, dates of birth, Social Security numbers and driver’s license/ID information on more than 40 million current, former or prospective customers who applied for credit with the company.
Last summer, a cybercriminal began selling the names, email addresses, phone numbers, SSNs and dates of birth on 23 million Americans. An exhaustive analysis of the data strongly suggested it all belonged to customers of one AT&T company or another. AT&T stopped short of saying the data wasn’t theirs, but said the records did not appear to have come from its systems and may be tied to a previous data incident at another company.
However frequently the carriers may alert consumers about CPNI breaches, it’s probably nowhere near often enough. Currently, the carriers are required to report a consumer CPNI breach only in cases “when a person, without authorization or exceeding authorization, has intentionally gained access to, used or disclosed CPNI.”
But that definition of breach was crafted eons ago, back when the primary way CPNI was exposed was through “pretexting,” such when the phone company’s employees are tricked into giving away protected customer data.
In January, regulators at the U.S. Federal Communications Commission (FCC) proposed amending the definition of “breach” to include things like inadvertent disclosure — such as when companies expose CPNI data on a poorly-secured server in the cloud. The FCC is accepting public comments on the matter until March 24, 2023.
While it’s true that the leak of CPNI data does not involve sensitive information like Social Security or credit card numbers, one thing AT&T’s breach notice doesn’t mention is that CPNI data — such as balances and payments made — can be abused by fraudsters to make scam emails and text messages more believable when they’re trying to impersonate AT&T and phish AT&T customers.
The other problem with letting companies share or sell your CPNI data is that the wireless carriers can change their privacy policies at any time, and you are assumed to be okay with those changes as long as you keep using their services.
For example, location data from your wireless device is most definitely CPNI, and yet until very recently all of the major carriers sold their customers’ real-time location data to third party data brokers without customer consent.
What was their punishment? In 2020, the FCC proposed fines totaling $208 million against all of the major carriers for selling their customers’ real-time location data. If that sounds like a lot of money, consider that all of the major wireless providers reported tens of billions of dollars in revenue last year (e.g., Verizon’s consumer revenue alone was more than $100 billion last year).
If the United States had federal privacy laws that were at all consumer-friendly and relevant to today’s digital economy, this kind of data collection and sharing would always be opt-in by default. In such a world, the enormously profitable wireless industry would likely be forced to offer clear financial incentives to customers who choose to share this information.
But until that day arrives, understand that the carriers can change their data collection and sharing policies when it suits them. And regardless of whether you actually read any notices about changes to their privacy policies, you will have agreed to those changes as long as you continue using their service.
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