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We’ve all been spending more of our time online since the crisis hit. Whether it’s ordering food for delivery, livestreaming concerts, holding virtual parties, or engaging in a little retail therapy, the digital interactions of many Americans are on the rise. This means we’re also sharing more of our personal and financial information online, with each other and the organizations we interact with. Unfortunately, as ever, there are bad guys around every digital corner looking for a piece of the action.
The bottom line is that personally identifiable information (PII) is the currency of internet crime. And cyber-criminals will do whatever they can to get their hands on it. When they commit identity theft with this data, it can be a messy business, potentially taking months for banks and businesses to investigate before you get your money and credit rating back. At a time of extreme financial hardship, this is the last thing anyone needs.
It therefore pays to be careful about how you use your data and how you protect it. Even more: it’s time to get proactive and monitor it—to try and spot early on if it has been stolen. Here’s what you need to know to protect your identity data.
How identity theft works
First, some data on the scope of the problem. In the second quarter of 2020 alone 349,641 identity theft reports were filed with the FTC. To put that in perspective, it’s over half of the number for the whole of 2019 (650,572), when consumers reported losing more than $1.9 billion to fraud. What’s driving this huge industry? A cybercrime economy estimated to be worth as much as $1.5 trillion annually.
Specialized online marketplaces and private forums provide a user-friendly way for cyber-criminals and fraudsters to easily buy and sell stolen identity data. Many are on the so-called dark web, which is hidden from search engines and requires a specialized anonymizing browser like Tor to access. However, plenty of this criminal activity also happens in plain sight, on social media sites and messaging platforms. This underground industry is an unstoppable force: as avenues are closed down by law enforcement or criminal in-fighting, other ones appear.
At-risk personal data could be anything from email and account log-ins to medical info, SSNs, card and bank details, insurance details and much more. It all has a value on the cybercrime underground and the price fraudsters are prepared to pay will depend on supply and demand, just like in the ‘real’ world.
There are various ways for attackers to get your data. The main ones are:
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The COVID-19 challenge
As if this weren’t enough, consumers are especially exposed to risk during the current pandemic. Hackers are using the COVID-19 threat as a lure to infect your PC or steal identity data via the phishing tactics described above. They often impersonate trustworthy institutions/officials and emails may claim to include new information on outbreaks, or vaccines. Clicking through or divulging your personal info will land you in trouble. Other fraud attempts will try to sell counterfeit or non-existent medical or other products to help combat infection, harvesting your card details in the process. In March, Interpol seized 34,000 counterfeit COVID goods like surgical masks and $14m worth of potentially dangerous pharmaceuticals.
Phone-based attacks are also on the rise, especially those impersonating government officials. The aim here is to steal your identity data and apply for government emergency stimulus funds in your name. Of the 349,641 identity theft reports filed with the FTC in Q2 2020, 77,684 were specific to government documents or benefits fraud.
What do cybercriminals do with my identity data?
Once your PII is stolen, it’s typically sold on the dark web to those who use it for malicious purposes. It could be used to:
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How do I protect my identity online?
The good news among all this bad is that if you remain skeptical about what you see online, are cautious about what you share, and follow some other simple rules, you’ll stand a greater chance of keeping your PII under lock and key. Best practices include:
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How Trend Micro can help
Trend Micro offers solutions that can help to protect your digital identity.
Trend Micro ID Security is the best way to get proactive about data protection. It works 24/7 to monitor dark web sites for your PII and will sound the alarm immediately if it finds any sign your accounts or personal data have been stolen. It features
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Trend Micro Password Manager enables you to manage all your website and app log-ins from one secure location. Because Password Manager remembers and recalls your credentials on-demand, you can create long, strong and unique passwords for each account. As you’re not sharing easy-to-remember passwords across multiple accounts, you’ll be protected from popular credential stuffing and similar attacks.
Finally, Trend Micro WiFi Protection will protect you if you’re out and about connecting to WiFi hotspots. It automatically detects when a WiFi connection isn’t secure and enables a VPN—making your connection safer and helping keep your identity data private.
In short, it’s time to take an active part in protecting your personal identity data—as if your digital life depended on it. In large part, it does.
The post Identity Fraud: How to Protect Your Identity Data, Accounts and Money During the Coronavirus Crisis appeared first on .
Welcome to the new normal. We’re all now living in a post-COVID-19 world characterized by uncertainty, mass home working and remote learning. The lines demarcating normal life have shifted abruptly – perhaps never to return. That’s not the worst that can happen, as we all know, but it does mean we all need to get used to new ways of living, working and studying from home. This has major implications for the online safety, security and privacy of our families.
To help you adapt to these new conditions while protecting what matters most, Trend Micro has developed a two-part blog series on “The New Normal.” Part 1 identifies the scope and specific cyber-threats of the new normal. Part 2 provides security tips and products to help address those threats.
In April, nearly 300 million Americans were estimated to be in government-mandated lockdown. Even as some businesses, municipalities and states begin to relax these rules, experts have warned of subsequent waves of the virus, which could result in new localized lockdowns. In short, a lot of people will continue to work from home, while their children, also at home, attempt to study remotely from their mobile devices.
This has considerable implications for how we spend our time. Without that morning commute to work or school, more of it than ever will involve sitting in front of a desktop, laptop, tablet or smartphone screen. Even the smart TV is enlisted. Dangers include
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Unfortunately, the increase in working from home (WFH), especially for those not used to it, may lead to an increase in risky behavior, such as: using non-approved apps for work; visiting non work-related sites on work devices; and using personal devices to access work resources. Recent global Trend Micro research found that:
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This is not about restricting your freedom to visit the sites you want to visit while at home. It’s about reducing the risk of exposing corporate data and systems to possible malware.
Unsurprisingly, there has also been a major uptick in the volume of cyber-threats targeting home users. With a captive audience to aim at, it’s a huge opportunity for cyber-criminals to steal your log-ins and personal data to sell to fraudsters, or even to steal corporate passwords and information for a potentially bigger pay-off. They are helped by the fact that many home workers may be more distracted than they usually would be at the office, especially if they have young children. Your kids may even share the same laptops or PCs as you, potentially visiting risky sites and/or downloading unapproved apps.
There’s also a chance that, unless you have a corporate machine at home, your personal computing equipment is less secure than the kit you had in the office. Add to that the fact that support from the IT department may be less forthcoming than usual, given that stretched teams are overwhelmed with requests, while themselves struggling to WFH. One recent report claimed that nearly half (47%) of IT security pros have been taken off some or all of their typical security tasks to support other IT-related jobs. In another, only 59% of respondents said they believe their cybersecurity team has the right tools and resources at home to perform their job effectively.
It’s time to step up and take security into your own hands. Stay on the lookout for the following threats.
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So what’s a remote worker/concerned parent to do to protect themselves and the family in the midst of the “new normal?”
Read Part 2 in this mini-series, which we’re publishing simultaneously with Part 1, where we share some best practice advice on how to keep your digital lives and work systems safe from online threats during lockdown—and where we provide tools to help you do just that.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 1) appeared first on .
The past few months have seen radical changes to our work and home life under the Coronavirus threat, upending norms and confining millions of American families within just four walls. In this context, it’s not surprising that more of us are spending an increasing portion of our lives online. But this brings with it some familiar cyber-risks. In Part 1 of this mini-series, we explained how cyber-criminals are looking to capitalize on these sweeping changes to society to further their own ends.
Now let’s take a look at what you can do to protect your family, your data, and access to your corporate accounts.
The bad guys are laser-focused on stealing your personal data and log-ins and increasingly see the remote worker as an easy target for leapfrogging into corporate networks. That’s not to mention the potential internet safety risks inherent in bored kids spending more time in front of their screens. To respond, you’ll need to create an equally focused “home security plan” governed by sensible policies and best practices. Here are some of the key areas to consider.
Protect your smart home and router
Increasingly, unprotected smart home devices are being targeted by cyber-criminals to turn into botnets to attack others. They might also provide sophisticated attackers with a stepping-stone into your corporate systems, via the home network. The home router, with its known flaws, is (after the modem) the digital front door to the smart home and the basis for your networking, so it should be first in any security strategy. Consider the following when tackling home network security:
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Secure your home office
Cyber-criminals are primed to take advantage of distracted home workers and potentially less secure PCs/devices. Secure this environment by doing the following:
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Stay safe from phishing
Phishing is the number one tactic used by attackers to trick you into installing malware or handing over your log-ins. Emails, text messages, social media messages and more are spoofed to appear as if sent by a legitimate company or contact. In response:
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Use video conferencing safely
New videoconferencing platforms can introduce risk, especially if you’re not familiar with the default settings. Here’s how to stay safe when video conferencing:
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Stay safe shopping and banking
Next, protect your financial information and stay safe from e-commerce fraud by doing the following:
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Think about online safety for kids
They may be under your roof for more hours of the day than usual, but your children are also likely to be spending more time online. That means you need to have a measured conversation with them about internet safety, backed up with parental controls. Consider the following:
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Mobile security best practices
Finally, sheltering at home has limits, particularly for restless kids. When they go to the store or out to the park, facemasks notwithstanding, they’re likely going to use their mobile devices, just as they’ll continue to do at home. Of course, you’re not exempt either from mobile threats. Ensure mobile security by
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When it comes to protecting the home from security and privacy threats during lockdown, leave no stone unturned. Cyber-criminals will always look for the weak link in the chain and focus their efforts there. Network security is important, but it doesn’t replace the need for protection on each individual device. You’ll need to cover your router, network, smart devices, and all endpoints (PCs, laptops, mobiles and other devices). Here’s how Trend Micro can help:
Trend Micro Home Network Security
Trend Micro Home Network Security provides industry-leading protection against any threats to internet-connected devices in the home. The solution
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Trend Micro Security (PC and Mac)
Trend Micro Security, available in various editions (led by Trend Micro Maximum Security), is Trend’s flagship endpoint security product for consumers. Available for both PCs and Macs, it features AI learning to stop advanced threats. Among a wide range of protections, it includes:
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Trend Micro Mobile Security:
Trend Micro Mobile Security provides endpoint security for all your mobile devices, whether Android or iOS-based.
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Additional Trend Micro Tools:
Network and endpoint security should be supplemented with tools that accomplish specific tasks, such as protecting your internet connections, your passwords, and your identity data. Trend Micro provides
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Maintaining your family’s security and privacy on all their devices during the coronavirus lockdown above all means changing your mindset, to take into account the mix of work and play in the household during the “new normal.” Use these tips and tools during lockdown and you’ll be well on your way to ensuring you and your family’s safety from malicious viruses—both digital and natural.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 2) appeared first on .
We’re all getting a little more worldly wise to the dangers that lurk around every corner of our digital lives. We know that the flipside of being able to shop, chat, bank and share online at the push of a button is the risk of data theft, ransomware and identity fraud. That’s why we protect our families’ PCs and mobile devices with security solutions from proven providers like Trend Micro, and take extra care each time we fire up the internet.
But what about the firms that we entrust to handle our data securely?
Unfortunately, many of these organizations still aren’t doing enough to protect our personal and financial information. It could be data we enter online to pay for an item or open an account. Or it could be payment card details that we’ve used at a local outlet which are subsequently stored online. These companies are big targets for the bad guys, who only have to get lucky once to crack open an Aladdin’s Cave of lucrative customer data.
What does this mean? That data breaches are the new normal. Last year in the US there were a reported 1,473 of these incidents, exposing nearly 165 million customer records. The latest affected customers of convenience store and gas station chain Wawa — and it could be one of the biggest ever, affecting 30 million cards.
Let’s take a look at what happened, and what consumers can do to steal a march on the bad guys.
What happened this time?
Wawa first notified its customers of a payment card breach in December 2019. But although the firm discovered malware on its payment processing servers that month, it had actually been sitting there since March, potentially siphoning card data silently from every single Wawa location. That’s more than 850 stores, across Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, and Washington DC.
The company itself has so far declined to put a number on how many customers have been affected. However, while cardholders were still wondering whether they’ve been impacted or not, something else happened. At the end of January, a hacker began to upload the stolen cards to a notorious dark web marketplace, known as Joker’s Stash.
They are claiming to have 30 million stolen cards in total, which if accurate could make this one of the biggest card breaches of its kind, placing it alongside other incidents at Home Depot (2014) and Target (2013).
How does it affect me?
Once the data goes on sale on a dark web market like this, it is usually bought by scammers, who use it in follow-on identity fraud attacks. In this case, the stolen data includes debit and credit card numbers, expiration dates and cardholder names, but not PINs or CVV records. That means they can’t be used at ATMs and fraudsters will find it hard to use the cards online, as most merchants require the CVV number.
However, if the cards are of the old magstripe type, they could be cloned for use in face-to-face transactions.
Although Wawa said it has informed the relevant card issuers and brands, the cardholders themselves must monitor their cards for unusual transactions and then report to their issuer “in a timely manner” if they want to be reimbursed for any fraudulent usage. This can be a distressing, time-consuming process.
What should I do next?
This is by no means the first and it won’t be the last breach of this kind. In the past, data stolen from customers of Hilton Hotels, supermarket chain Hy-Vee, retailer Bebe Stores, and restaurant chains including Krystal, Moe’s and Schlotzsky’s has turned up for sale on Joker’s Stash. It can be dispiriting for consumers to see their personal data time and again compromised in this way by cyber-criminals.
Too often in the aftermath of such incidents, the customers themselves are left in the dark. There is no information on whether they’ve definitively had their personal or card data stolen, just an ominous sense that something bad may be about to happen. If the company itself doesn’t even know how many cards have been affected, how can you act decisively?
Credit monitoring is often provided by breached firms, but this is a less-than-perfect solution. For one thing, such services only alert the user if a new line of credit is being opened in their name — not if a stolen card is being used. And second, they only raise the alarm after the incident, by which time the fraudsters may already have made a serious dent in your finances.
Monitoring your bank account for fraudulent transactions is arguably more useful in cases like the Wawa breach, but it’s still too reactive. Here’s a handy 2-step plan which could provide better results:
Step 1: Dark web monitoring works
To get more proactive, consumers need Dark Web monitoring. These tools typically scour dark web sites like Joker’s Stash to look for your personal information. The beauty of this approach is that it can raise the alarm after a breach has occurred, when the data is posted to the Dark Web, but before a fraudster has had time to monetize your stolen details. With this information, you can proactively request that your lender block a particular card and issue a new one.
This approach works for all personal data you may want to keep protected, including email addresses, driver’s license, passport numbers and passwords.
Step 2: Password protection
Once you’ve determined that your data has been part of a breach and is being sold on the dark web, one of the most important things you can do is to change your passwords to any stolen accounts, in order to minimize the potential damage that fraudsters can do.
This is where password manager tools can come in very handy. They allow users to store and recall long, strong and unique credentials for each of the websites and apps they use. This means that if one password is compromised, as in a breach scenario, your other accounts will remain secure. It also makes passwords harder for hackers to guess, which they may try to do with automated tools if they already have your email address.
Following a breach, it also makes sense to look out for follow-on phishing attacks which may try to trick you into handing over more information to the fraudsters. Here are a few tips:
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How Trend Micro can help
Fortunately, Trend Micro has several products that can help you, as a potential or actual victim of a data breach, to proactively mitigate the fallout from a serious security incident, or to foil the fraudsters:
Trend Micro ID Security: checks if your personal information has been uploaded to Dark Web sites by hackers. This highly secure service, available in apps for Android and iOS mobile devices, uses data hashing and an encrypted connected to keep your details safe, alerting when it has found a match on the Dark Web so you can take action. Use it to protect your emails, credit card numbers, passwords, bank accounts, passport details and more.
Trend Micro Password Manager: provides a secure place to store, manage and update your passwords. It remembers your log-ins, so you can create secure and unique credentials for each website/app you need to sign-in to. This means if one site is breached, hackers will not be able to use that password to open your other accounts. Password Manager is available for Windows, Mac, iOS, and Android, synchronizing your passwords across all four platforms.
Trend Micro Fraud Buster: is a free online service you can use to check suspicious emails It uses advanced machine learning technology to identify scam emails that don’t contain malicious URLs or attachments but still pose a risk to the user, because the email (which may be extortionist) reflects the fact that the fraudster probably got your email address from the Dark Web in the first place. Users can then decide to report the scam, get more details, or proceed as before.
Fraud Buster is also now integrated into Trend Micro Security for Windows, protecting Gmail and Outlook webmail in Internet Explorer, Chrome, and Firefox. It’s also integrated in Trend Micro Antivirus for Mac, where it does the same for Gmail webmail in Safari, Chrome and Firefox on the Mac.
In the end, only you can guard your identity credentials with vigilance.
The post The Wawa Breach: 30 Million Reasons to Try Dark Web Monitoring appeared first on .
Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.
There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.
Let’s take look at some of the main threats out there and what you can do to stay safe.
What do they want?
Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.
The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.
There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.
Look out for these scams
Here’s a round-up of the most popular tactics used by tax scammers today:
Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.
These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.
In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.
Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.
Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.
Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.
What to do
The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.
Here are a few other recommendations:
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It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.
According to the IRS tax preparers should put the following internal controls in place:
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How Trend Micro can help
Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.
Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:
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To find out more, go to our Trend Micro Security website.
The post Tax Scams – Everything you need to know to keep your money and data safe appeared first on .
The past 12 months have been another bumper year for cybercrime affecting everyday users of digital technology. Trend Micro blocked more than 26.8 billion of these threats in the first half of 2019 alone. The bad news is that there are many more out there waiting to steal your personal data for identity fraud, access your bank account, hold your computer to ransom, or extort you in other ways.
To help you stay safe over the coming year we’ve listed some of the biggest threats from 2019 and some trends to keep an eye on as we hit the new decade. As you’ll see, many of the most dangerous attacks will look a lot like the ones we warned about in 2019.
As we enter 2020 the same rules apply: stay alert, stay sceptical, and stay safe by staying protected.
Cybercrime is a chaotic, volatile world. So to make sense of the madness of the past 12 months, we’ve broken down the main type of threats consumers encountered into five key areas:
Home network threats: Our homes are increasingly powered by online technologies. Over two-thirds (69%) of US households now own at least one smart home device: everything from voice assistant-powered smart speakers to home security systems and connected baby monitors. But gaps in protection can expose them to hackers. As the gateway to our home networks, routers are particularly at risk. It’s a concern that 83% are vulnerable to attack. There were an estimated 105m smart home attacks in the first half of 2019 alone.
Endpoint threats: These are attacks aimed squarely at you the user, usually via the email channel. Trend Micro detected and blocked more than 26 billion such email threats in the first half of 2019, nearly 91% of the total number of cyber-threats. These included phishing attacks designed to trick you into clicking on a malicious link to steal your personal data and log-ins or begin a ransomware download. Or they could be designed to con you into handing over your personal details, by taking you to legit-looking but spoofed sites. Endpoint threats sometimes include social media phishing messages or even legitimate websites that have been booby-trapped with malware.
Mobile security threats: Hackers are also targeting our smartphones and tablets with greater gusto. Malware is often unwittingly downloaded by users, since it’s hidden in normal-looking Android apps, like the Agent Smith adware that infected over 25 million handsets globally this year. Users are also extra-exposed to social media attacks and those leveraging unsecured public Wi-Fi when using their devices. Once again, the end goal for the hackers is to make money: either by stealing your personal data and log-ins; flooding your screen with adverts; downloading ransomware; or forcing your device to contact expensive premium rate phone numbers that they own.
Online accounts under attack: Increasingly, hackers are after our log-ins: the virtual keys that unlock our digital lives. From Netflix to Uber, webmail to online banking, access to these accounts can be sold on the dark web or they can be raided for our personal identity data. Individual phishing attacks is one way to get these log-ins. But an increasingly popular method in 2019 was to use automated tools that try tens of thousands of previously breached log-ins to see if any of them work on your accounts. From November 2017 through the end of March 2019, over 55 billion such attacks were detected.
Breaches are everywhere: The raw materials needed to unlock your online accounts and help scammers commit identity fraud are stored by the organizations you interact with online. Unfortunately, these companies continued to be successfully targeted by data thieves in 2019. As of November 2019, there were over 1,200 recorded breaches in the US, exposing more than 163 million customer records. Even worse, hackers are now stealing card data direct from the websites you shop with as they are entered in, via “digital skimming” malware.
Smart homes under siege: As we invest more money in smart gadgets for our families, expect hackers to double down on network attacks. There’s a rich bounty for those that do: they can use an exposed smart endpoint as a means to sneak into your network and rifle through your personal data and online accounts. Or they could monitor your house via hacked security cameras to understand the best time to break in. Your hacked devices could even be recruited into botnets to help the bad guys attack others.
Social engineering online and by phone: Attacks that target user credulity are some of the most successful. Expect them to continue in 2020: both traditional phishing emails and a growing number of phone-based scams. Americans are bombarded by 200 million automated “robocalls” each day, 30% of which are potentially fraudulent. Sometimes phone fraud can shift quickly online; for example, tech support scams that convince the user there’s something wrong with their PC. Social engineering can also be used to extort money, such as in sextortion scams designed to persuade victims that the hacker has and is about to release a webcam image of them in a “compromising position.” Trend Micro detected a 319% increase in these attacks from 2H 2018 to the first half of 2019.
Threats on the move: Look out for more mobile threats in 2020. Many of these will come from unsecured public Wi-Fi which can let hackers eavesdrop on your web sessions and steal identity data and log-ins. Even public charging points can be loaded with malware, something LA County recently warned about. This comes on top of the escalating threat from malicious mobile apps.
All online accounts are fair game: Be warned that almost any online account you open and store personal data in today will be a target for hackers tomorrow. For 2020, this means of course you will need to be extra careful about online banking. But also watch out for attacks on gaming accounts. Not only your personal identity data and log-ins but also lucrative in-game tokens will become highly sought after. Twelve billion of those recorded 55 billion credential stuffing attacks were directed at the gaming industry.
Worms make a comeback: Computer worms are dangerous because they self-replicate, allowing hackers to spread attacks without user interaction. This is what happened with the WannaCry ransomware attacks of 2017. A Microsoft flaw known as Bluekeep offers a new opportunity to cause havoc in 2020. There may be more out there.
Given the sheer range of online threats facing computer users in 2020, you’ll need to cover all bases to keep your systems and data safe. That means:
Protecting the smart home with network monitoring solutions, regular checks for security updates on gadgets/router, changing the factory default logins to strong passwords, and putting all gadgets onto a guest network.
Tackling data-stealing malware, ransomware and other worm-style threats with strong AV from a reputable vendor, regular patching of your PC/mobile device, and strong password security (as given below).
Staying safe on the move by always using VPNs with public Wi-Fi, installing AV on your device, only frequenting official app stores, and ensuring you’re always on the latest device OS version. And steer clear of public USB charging points.
Keeping accounts secure by using a password manager for creating and storing strong passwords and/or switching on two-factor authentication where available. This will stop credential stuffing in its tracks and mitigate the impact of a third-party breach of your log-ins. Also, never log-in to webmail or other accounts on shared computers.
Taking on social engineering by never clicking on links or opening attachments in unsolicited emails, texts or social media messages and never giving out personal info over the phone.
Fortunately, Trend Micro fully understands the multiple sources for modern threats. It offers a comprehensive range of security products to protect all aspects of your digital life — from your smart home, home PCs, and mobile devices to online accounts including email and social networks, as well as when browsing the web itself.
Trend Micro Home Network Security: Provides protection against network intrusions, router hacks, web threats, dangerous file downloads and identity theft for every device connected to the home network.
Trend Micro Security: Protects your PCs and Macs against web threats, phishing, social network threats, data theft, online banking threats, digital skimmers, ransomware and other malware. Also guards against over-sharing on social media.
Trend Micro Mobile Security: Protects against malicious app downloads, ransomware, dangerous websites, and unsafe Wi-Fi networks.
Trend Micro Password Manager: Provides a secure place to store, manage and update your passwords. It remembers your log-ins, enabling you to create long, secure and unique credentials for each site/app you need to sign-in to.
Trend Micro WiFi Protection: Protects you on unsecured public WiFi by providing a virtual private network (VPN) that encrypts your traffic and ensures protection against man-in-the-middle (MITM) attacks.
Trend Micro ID Security (Android, iOS): Monitors underground cybercrime sites to securely check if your personal information is being traded by hackers on the Dark Web and sends you immediate alerts if so.
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